Inbox.com Bewertungen 

77
TrustScore 4.5 von 5

4,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I had a problem renewing my subscription--the problem was with the fraud company that oversees credit cards for my bank. Eva responded almost instantly to my plea for help, clarified what should be... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I accidently deleted a draft of a large, important file and Inbox support was able to promptly find and restore it for me. Excellent help for a what I thought was probably an insoluble problem. 5*

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

For some unknown reason, my Inbox email stopped working. The computer showed a small yellow box in the lower-right corner, but I had no idea how to fix the problem. After spending over ½ an hour with... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

I have a paid account with the Jubii.dk subsidiary of Inbox.com and their IMAP/SMTP-servers very often are unavailable, even though I can see that their Webmail-servers are available. I have written t... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. E-Mail-Dienst

Vom Unternehmen geschrieben

Inbox.com is a premium and ad-free email service, with great customer support.


Kontaktinformationen

4,5

Hervorragend

TrustScore 4.5 von 5

77 Bewertungen

5 Sterne
4 Sterne
3 Sterne
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1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,5

Alle Bewertungen

(77)

34 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Excellent Customer Service!

Since being acquired by the Norwegian company, I've only had a couple of glitches that were promptly addressed and resolved by Eva in customer service. She has been absolutely great! Would highly recommend inbox.com to family and friends.

15. August 2024
Bewertung ohne vorherige Einladung
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Antwort von Inbox.com

Dear John,

Thank you so much for your positive feedback! We're thrilled to hear that Eva in our customer service team was able to assist you promptly and effectively. Our goal is to ensure a smooth and reliable experience for all our users, and it's great to know that we've met your expectations.

Inbox.com team

Bewertet mit 5 von 5 Sternen

Locked out by a Hacker!

I was locked out of my account by a hacker but Inbox.com is my primary email for a reason. Security. I could be with another service but this one has always been reasonable & the spam filter is top notch. The tech support is ridiculously fast & solves any trouble you have.

24. Juli 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Inbox subscription and usage

Inbox is easy to use,
Inbox is very good business,
Inbox has great and friendly costumer service

15. Juli 2024
Bewertung ohne vorherige Einladung
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Antwort von Inbox.com

Thank you very much Zef!

If you need any further assistance or have any more questions, please let us know.

The Inbox.com Team

Bewertet mit 4 von 5 Sternen

Pretty good

I've been with inbox for about 15 years. They used to have occasional outages but not since the new Norwegian owners took over. My email was recently hacked, but I got everything reset with the help of an inbox tech.

6. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von Inbox.com

Dear Erik,

We are pleased to know that our support agent was able to address your issue effectively!

If you have any additional questions or concerns, don’t hesitate to contact us.

Warm regards,
The Inbox.com Team

Bewertet mit 5 von 5 Sternen

Great staff!

Great experience of renewing subscription. The most helpful and professional customer support staff ever! Highly recommended.

1. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von Inbox.com

Dear John,

We are happy to learn that our support agent was able to resolve your issue successfully!

If you have any more questions or concerns, please don't hesitate to contact us.

Kind regards,
The Inbox.com Team

Bewertet mit 5 von 5 Sternen

Recent Experience with In Box Support

I am always apprehensive regarding on line support. But on two occasions now, Eva Novaku and the "In Box" team have quickly an efficiently solved my problems, no fuss, no bother, all easy (for me).
I am impressed with this kind of Service/Support,
Paul (Greece)

21. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von Inbox.com

Dear Mr. Paul

We are delighted to hear that your problem was resolved effectively by our support agent!

Please do not hesitate to reach out, should you have any further concerns.

Best regards,
The inbox.com team

Bewertet mit 4 von 5 Sternen

Eva Novaku support was really good

Eva Novaku support was really good. Nearly 200 emails had been deleted and many of them I had not responded to. Eva managed to add them back into my incoming emails. Also I found that quite a few email addresses had been blocked. I went down the list and took them out of the Blacklist.

6. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von Inbox.com

Dear Mr. Ivor,

We are thrilled to learn that our support agent was able to effectively resolve your issue!

If you have any additional questions or concerns, please feel free to contact us.

Best regards,
The inbox.com team

Bewertet mit 5 von 5 Sternen

I had a problem with blocked e mails…

I had a problem with blocked e mails and couldn't figure out the cause. Technical team at Inbox sorted it in 24 hours. Happy subscriber.

22. April 2024
Bewertung ohne vorherige Einladung
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Antwort von Inbox.com

Dear Neil,

We are pleased to hear that your problem was successfully resolved by our support agent!

Should you have any further questions or need assistance, don't hesitate to reach out to us.

Best regards,
The inbox.com team

Bewertet mit 5 von 5 Sternen

Phishing experience…

My partner received a demand from inbox.com. It appears that we were subject of a phishing adventure.
On contacting inbox.com I was immediately advised and guided by the staff.
The issue was resolved efficiently and quickly. Good result, very professional

5. März 2024
Bewertung ohne vorherige Einladung
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Antwort von Inbox.com

Dear Mr. Robert,

It’s great to know that our support agent could resolve your issue efficiently!

If you encounter any other issues or have more queries, please reach out to us.

Best regards,
The inbox.com team

Bewertet mit 5 von 5 Sternen

Eva Novaku support was really good

Eva Novaku support was really good. I work in IT as well so I know when a good\skilled person is responding to my requests.
Thanks Eva!

20. Februar 2024
Bewertung ohne vorherige Einladung
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Antwort von Inbox.com

Dear Ruben,

We are happy to hear that your issue was resolved promptly by our support agent!

If you need any more help or have additional concerns, please contact us.

Best regards,
The inbox.com team

Bewertet mit 5 von 5 Sternen

Very good service

Very good service; the best!

6. Februar 2024
Bewertung ohne vorherige Einladung
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Antwort von Inbox.com

Dear Benoit,

We are delighted to hear that your problem was resolved effectively by our support agent!

Please do not hesitate to reach out, should you have any further concerns.

Best regards,
The inbox.com team

Bewertet mit 5 von 5 Sternen

Inbox.com has great Customer Support

I have had Inbox.com for many years and other than the occasional outages, i have never had an issue with this service. Since the new owners took over and revamped the site, I did struggle missing some of the past options, but have found the new design more intuitive. I recently asked that some deleted folders be restored and the customer support was excellent. they were very responsive and resolved my issues quickly. I am happy that Inbox.com lives on and i will continue to use them as long as they do.

25. Januar 2024
Bewertung ohne vorherige Einladung
Inbox.com-Logo

Antwort von Inbox.com

Dear Michael,

We are glad to hear that our support agent was able to solve your problem to your satisfaction!

Feel free to get in touch if you have any further questions or concerns.

Best regards,
The inbox.com team

Bewertet mit 1 von 5 Sternen

There are much better options for privacy

A decade ago, this was a great email service. I left several years ago, because of frequent email glitches, impossible to contact inbox support, and lack of proper security certificates. Could never find out what country the new owners are based. That should be available. Much Much happier with ProtonMail!!!

1. Januar 2023
Bewertung ohne vorherige Einladung
Inbox.com-Logo

Antwort von Inbox.com

Hello! We're so sorry to hear that. Although Inbox.com is now owned by a new company based in Norway and we do now offer a modern webmail, a lot of space for your mailbox, dedicated support etcc. :)

Bewertet mit 5 von 5 Sternen

I was very impressed by the assistance…

I was very impressed by the assistance rendered by Eva.
I had managed to get myself locked out of my account and having failed to resolve the issue approached inbox.
Their response was prompt and the matter was rectified expeditiously.

7. Dezember 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Check CAPS LOCK key first!

I was traveling out of town with my iPad and a wireless keyboard I was unfamiliar with and did not notice the CAPS LOCK was engaged. A couple of log in attempts and my account would not open, my password was not accepted. I contacted support, Eva, and she reset my password, and I promptly locked the account by too many attempts to sign in with the password I had been given (because the CAPS LOCK was still on!). She was excellent in getting my account unlocked once again and patiently working through MY issue to get me back on line. DE-Stress complete!

9. Dezember 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I have been an inbox.com user for more…

I have been an inbox.com user for more than 10 years.I had multiple email addresses with them.For some reason all the accounts were deleted without my consent or knowledge of the deletion.My primary account was "updated" by the company recently and most of my emails were deleted by the company,even the folders I had saved.I paid the full fee again even before the due date.Have not been able to sign in since.I have sent numerous emails to their support site with no reply.I am to the point of reporting them as a fraudulent company if I do not hear from them soon.

17. September 2023
Bewertung ohne vorherige Einladung
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Antwort von Inbox.com

Hi Linda, we have migrated all users and all emails to a modern solution, which was necessary as the old one was outdated. All of your emails should be in your inbox. I have notified our customer support team about your inquiry and we will reach out to you immediately to resolve this.

Bewertet mit 1 von 5 Sternen

Hacia años que estaba usando el…

Hacia años que estaba usando el servicio.Me gustaba.Hace mas de diez años que no dejan registrar nuevos usuarios.Su diseño era muy pobre y anticuado.ya no quise seguir pagando xq no vale la pena.No te ofrecen nada.Ahora han rediseñado la web.Les escribi al soporte para consultar el precio actual y me insultaron.me cancelaron el usuario y la clave.Son muy groseros.El soporte es horrible.y encima critican gmail en su web por ser gratuito.No lo recomiendo a nadie.

20. Oktober 2023
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Antwort von Inbox.com


¡Hola Gustavo!

Agradecemos tus comentarios. Lamentamos sinceramente cualquier confusión con nuestro equipo de soporte.

Como se mencionó anteriormente, inbox.com (junto con email.it, entre otros) ahora opera como un servicio de suscripción, y se requiere un pequeño pago para seguir utilizando el servicio.

No dudes en ponerte en contacto con nuestro equipo de soporte para cualquier pregunta adicional. Estaremos encantados de ayudarte de nuevo.

Gracias una vez más,

El Equipo de Soporte de Inbox.com

Bewertet mit 1 von 5 Sternen

I have used INBOX for 15 years

I have used INBOX for 15 years. Now that they have new owners half the people that email me get a bounce back message. They insist that the senders must take it up with their email provider but it's obvious the issue is with INBOX not with COX, COMCAST, JUNO, GMAIL, on and on.

Their customer service simply declares not our doing and dismisses the issue. I will be using POP to download all the email in my account and then I will go with another email. Can't believe I'm actually considering GMAIL at this point.

22. September 2023
Bewertung ohne vorherige Einladung
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Antwort von Inbox.com

Hi, sorry to hear you are experiencing issues with deliverability to your inbox. The previous Inbox platform was very old and slow, and it was necessary to move to a modern platform. Some users might experience issues just around the time of the migration, but we are working hard to sort out any problems that might arise.

We have passed on your review to customer service, and they will get back to you again to follow you up on this.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr