Inbox.com Bewertungen 

I had a problem renewing my subscription--the problem was with the fraud company that oversees credit cards for my bank. Eva responded almost instantly to my plea for help, clarified what should be done, and was very patient as I tried to fix things--which with her help, I did. I have had Inbox.com for many years, and I am very glad I do.

La disponibilità

Grande disponibilità ad accogliere le necessità operative con interventi tempestivi ed efficaci!!!

I accidently deleted a draft of a large, important file
and Inbox support was able to promptly find and restore it for me. Excellent help for a what I thought was probably an insoluble problem. 5*

Great platform. Recommend if you like ease, simplicity and features 10/10.

For some unknown reason, my Inbox email stopped working. The computer showed a small yellow box in the lower-right corner, but I had no idea how to fix the problem. After spending over ½ an hour with my A.I. copilot, who never had a solution, I went to the Inbox customer service link to get the real solution. I was confident they would fix it, and the next morning, my emails were back on. I was confident they would succeed.

GENTILEZZA E PROFESSIONALITÀ

My 30-year-old email service was recently transitioned to Atmail / The Messaging Company, (owned by Inbox.com) and the drop in service quality has been severe. Instead of a modern upgrade, the current webmail interface and performance feel like stepping back three decades.
Core functionality is heavily disrupted:
Broken Search Function: The search feature completely fails to find past emails, making basic inbox navigation impossible.

Severe Syncing Issues: The platform is incredibly slow to update, requiring constant manual refreshes just to see <3 month old messages.

Poor Overall Usability: The interface feels outdated, sluggish, and unoptimized for daily use.

Transitioning long-term users to a platform with this many technical glitches is unacceptable. I expect basic email functionality—like functional search and reliable syncing—from a modern email host.

EXCELLENT AND SATISFACTORY EXPERIENCE: TIMELY ASSISTANCE, EXCELLENT CUSTOMER SERVICE, AND VERY RELIABLE!!! SPECIFIC COMMENDATION TO THE VALUABLE AND COURTEOUS Ms. EVA, IN TECHNICAL SUPPORT!!! HIGHLY RECOMMENDED WITH THE MAXIMUM INTELLECTUAL HONESTY!!!

Email.it support is excellent for its professionalism, speed in responding and solving problems.

Excellent customer service with fast response from Norway, very secure email, easy to navigate. Always receive resolution regarding my queries. Recommended 5 stars *****

I have a paid account with the Jubii.dk subsidiary of Inbox.com and their IMAP/SMTP-servers very often are unavailable, even though I can see that their Webmail-servers are available. I have written to them many times explaining the problem that I can't synchronize my mail programs and even sending them ping information on the servers, but they do not do anything to solve the problem. I have written them through their support page and by direct mail including mail to the CEO, but to no avail. This is very unsatisfactory.

Very good customer service

Great support who are focused on helping instead of putting up barriers, a rarity these days!

If it weren't for Eva, with her infinite patience and understanding, I would be in a terrible situation. I am 76 and I have worked on computers for over 40 years and upgrading my sister in-laws machine, a new unit to Windows 11 and for first time I really screwed it up and lost all of her passwords and the hard disk from the original 15 year old Win10. I never mess up and I certainly did it royally. Thank You Eva, now I just have to wait two days for Google to send me a link and I should be well on my way to success.
Dan R

I have used inbox.com for over 10 years with no problems at all. Lately, I had difficulty with my bank in making my recurring payment. Customer care at inbox was understanding and helpful. They responded quickly to my concerns and offered ideas to correct the situation.

Azienda seria, efficiente .

Ringrazio in particolar modo la Sig.a Eva ,molto disponibile a risolvere una problematica relativa ad un codice OTP di un fornitore esterno . Consigliato+++++

Ottimo servizio e massima disponibilità a risolvere problemi particolari.
Supporto gentilissimo a dimostrazione di società seria, nel mio caso specifico un aiuto oltre il "dovuto" dove hanno impiegato tempo e lavoro senza alcun interesse diretto.

I've had inbox.com for over twenty years. Not only did they find the problem, they fixed it too. That's above and beyond great customer service.

Eva e stata molto professionale e subito disponibile
La ringrazio tantissimo
Ani