My power diverter broke down after 18 months and despite claiming warranty for weeks they've now told me they creased trading on 13/1/26. Why they didn't tell me this when I first raised the issue ins... Mehr ansehen
Immersun
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Das sagen Bewerter
I've am a great fan of the Immersun solar diverter, I've recently replaced my old unit after it diverted 10000 KwH of power over 10/11 years. Faultless performance so ordered a new one without hesi... Mehr ansehen
I inherited an Immersun (with little info from the previous owner) when I moved into a new home 18months ago. Everything worked smoothly until a recent incident. Once I’d established contact (my web b... Mehr ansehen
Unternehmen hat geantwortet
We had an Immersun fitted recently. It appears to work well, so I've no complaints about its basic functionality. But there's a serious caveat. If you want to make use of the Immersun app to... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Immersun is a leading provider of energy-saving solutions for homeowners. Our mission is to help individuals and families reduce their carbon footprint and save money on their electricity bills. We are committed to providing our customers with quality products and service that are easy to use and reliable. Our flagship product, the Immersun device, is a smart energy controller that optimises the use of solar thermal energy in domestic hot water systems. By diverting surplus solar energy to heat the hot water cylinder, the Immersun device reduces the need to use electricity or gas to heat the water, resulting in significant energy savings. In addition to the Immersun device, we also offer a range of other energy-saving products, including EV chargers. Our team of experts is always available to help customers find the perfect solution for their needs. We pride ourselves on providing excellent customer service, and we are dedicated to helping our customers save energy and money. With Immersun, you can feel good about doing your part to reduce your carbon footprint and save money on your electricity bills.
Kontaktinformationen
Vereinigtes Königreich
- www.immersun.co.uk
Great value EV charger
The EV charger is a quality product that costs half the price of competitors but not short of safety and security features. I was a bit hesitant at first but did my research and have no regrets (It's an M3P Series charger which looks to be designed and built by leading Chinese manufacturer Weeyu). It can be tricky to connect to the charger initially, but switching if off and on again at the mains helped resolve that problem.

Antwort von Immersun
Setting up Immersun Power Diverter
Was having problem setting up my Immersun Power Diverter. I got excellent advice from Anish at Immersun

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Immersun EV Charger
Recently bought an EV Charger from immersun. Clearly a quality product and after the simple installation, an initial issue was quickly solved via a software update. So great support, a good product and a UK company - what is not to like!

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Excellent car charger and very easy to…
Excellent car charger and very easy to install. I don’t think you can buy better for the money.

Antwort von Immersun
British Innovation at Its Finest
Well done, Immersun! A British company flying the flag high for UK manufacturing. Your innovative products and fantastic customer service are a breath of fresh air. It’s clear you’ve faced some tough customers, as seen in a few harsh reviews, but it’s part and parcel of the business. We need to stand behind our own, especially when competing with giants like China and India. Immersun deserves every bit of support for their commendable work. I’ve been using the power diverter for over a year and recently added their EV charger to my collection. Both products are top-notch, and I couldn’t be happier. Keep up the sterling work!

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Excellent Immersun Home EV charger
I have recently bought a home charger from Immersun - they have through support helped set it up . It works fantastically and I would highly recommend

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Exceptional Service and Real Savings with Immersun’s Power Diverter
I invested in Immersun’s power diverter around 12 months ago and it’s been a remarkable experience. From the outset, the main draw for me was the potential for savings on utility bills as have been feeling the pinch recently. I’m thrilled to report that the product lives up to its promises – it’s genuinely helped me cut down my energy expenses.
The customer service team at Immersun deserves special mention. They were not only helpful but also displayed a deep knowledge of their products, which made the decision-making process much easier for me. Their guidance was invaluable, especially in understanding how their products could be most effective in my home.
Thank you Immersun team!

Antwort von Immersun
Great kit and very helpful customer support!
Great kit! The charger arrived quickly and it was all fitted without any issues. I had to contact support to get some help to set up the app but that was all dealt with very quickly and I was up and running with the app in no time. Thanks Immersun!

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Highly recommend
Delivered next day, fitted within an hour by the electrician, and set up in less than 10 mins! Great charger, we went for the black option which looks very sleek! Highly recommend.

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Bargain
Nice charger, very good price, app is great - no complaints!

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Quick and easy to fit
Have installed a few chargers around Buckingham, great product, quick and easy to install, supplied with a wall mount/fixing bracket. Affordable for the customer too. Will definitely be fitting more 👍

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Excellent piece of kit! Highly recommended
I did a lot of research before choosing this EV charger, and I'm thrilled with my decision. Its a solid investment for anyone considering. Great value for money and the team made the process a lot easier!
Thanks Immersun!

Antwort von Immersun
Amazing support
Amazing support, so nice to have good service for once. Thank you very much.

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Reveiw for EV Charger.
Reveiw for EV Charger.
Good comms from start of the order and with the aftersales team. Easy to fit and works a treat. App for the unit works well, if you don't have timed charging in your car this will do it for you. Best thing is you can turn the amps down eg if you have 2 chargers like me and don't want to pull near your max amps of your house fuse. You even get a pistol grip wall holder as well. You can start the car charging from the app, timer on the app, rfid card provided or by pressing an external stop/start button. This also is shown in the app how the charge was started and how much power has been used that way.

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Just had the EV charger delivered…
Just had the EV charger delivered today. great quality and value for money would definitely recommend to others.

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Great EV Charger!
A terrific bit of kit! Affordable and super easy to install.
The app is great too and easy to navigate/use. And any issues the customer support team never felt far away or tough to engage with.
Thanks Immersun team!

Antwort von Immersun
Very happy 12 months on
I had my Immersun EV charger installed Oct 2022. I wanted to wait for 12 months before giving a review. I can now say it's working perfectly without any issue and the App is great. Thanks Immersun!!

Antwort von Immersun
The Immersun Experience!
I recently acquired an Immersun EV Charger, and I am thoroughly impressed with its affordability, ease of installation. The cost-effectiveness of this charger is a significant advantage, providing a high-quality charging solution at a reasonable price point. In a market where electric vehicle chargers often come with a hefty price tag, Immersun has managed to deliver a product that makes transitioning to electric vehicles more accessible for a broader audience.
The installation process was a breeze, thanks to the user-friendly design and clear instructions provided by Immersun. Even for someone without extensive technical expertise, setting up the charger was quick and straightforward. What truly stood out, however, was the outstanding customer service. The Immersun support team was not only responsive but also demonstrated a depth of knowledge, addressing my queries with patience and ensuring that my experience with their product was seamless.
Overall, I am blown away with the Immersun EV Charger, would definitely recommend!

Antwort von Immersun
Recommend whole heartedly
Immersun is by far one of the best investments we’ve made. The customer service team are clearly experienced and knowledgeable, and were able to explain the product to a novice like me!
We had the charger installed during renovations ad I was told it was one of the easiest products the guys have ever handled.
Good job team!

Antwort von Immersun
Great charger
Great charger, easy to install and use along with the app, was a minefield looking for my first charger, but glad I chose this one - no problems whatsoever with first class support!

Antwort von Immersun
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