What a crappie Web site. Its so stressful to operate, it keeps jumping about and won't allow collecting infomation during the process. If you don't clean this up you will lose sales
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
What a crappie Web site. Its so stressful to operate, it keeps jumping about and won't allow collecting infomation during the process. If you don't clean this up you will lose sales
Unternehmen hat geantwortet
I’ve visited the Maidenhead branch on many occasions now and I’ve been meaning to leave a review for sometime now. I’m a watch collector and any I order online I have delivered to store purely because... Mehr ansehen
Absolutely excellent service - bless the store managers Rebecca and her staff as they went above and beyond to return my wedding rings on time. such dedication to their job - I'm glad they're only... Mehr ansehen
We visited H Samuel in Maidenhead to look at wedding rings. Becky greeted us and was so helpful and clearly knew her stock and was able to describe all the different styles and options and was... Mehr ansehen
Vom Unternehmen geschrieben
39 Nicholsons Walk, SL6 1LB, Maidenhead, Maidenhead, Vereinigtes Königreich
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
What a crappie Web site. Its so stressful to operate, it keeps jumping about and won't allow collecting infomation during the process.
If you don't clean this up you will lose sales

Antwort von H.Samuel - Maidenhead
Made three purchases.
Sales advisor Becky from Maidenhead store was very helpful, friendly gave good advice and was very knowledgable with all the products I purchased.
Such a lovely person to deal with.
We visited H Samuel in Maidenhead to look at wedding rings. Becky greeted us and was so helpful and clearly knew her stock and was able to describe all the different styles and options and was very knowledgeable about what would sit right with my engagement ring
. They didn't have the one we wanted but she wrote down all the details so that we could look online or another store.
We then decided to look at watches and again Beckys knowledge of her stock was exceptional. We chose a Citizen watch which she could tell us all about. We also wanted engraving which she carefully helped us decide on.
We really felt that Becky was exceptional in her knowledge and, customer care. You rarely find this any more.
In the end because if how well Becky served us, we did find a buy the ring we wanted in their Reading store where the service was also very good.
Louise was very helpful in the Maidenhead store today and made shopping a pleasant experience. Her guidance in selecting the right product was excellent
Thankyou to H Samuels for ruining my 21st wedding anniversary gave them a wks notice & orders in shop in Maidenhead,& they couldn't even deliver to shop on time,I spent a lot of money but still not delivered....never shop there again.on line quicker & better diff company!!!!!!!!!
Excellent servise from Louise today, very helpful and informative. Highly recommended. Beautiful jewellery at a great price expecially with 20% off
Exemplary telephone customer service. Thank you Simon. I was having great difficulty with an online purchase so telephoned the shop for help. Very satisfied with the telephone manner and call back service received. Thank you so much.
Came into the store today lovely lady Becky assisted me very quickly such a polite lady and very helpful , I will definitely be back on the future . Left the store very happy thank you again Becky ! X
Becky is an amazing person, very friendly and helpful. She is very kind and hard-working person, that every business needs. Visit H Samuel in Maidenhead and you will be happy, many thanks again to Becky and her staff. God bless.
Excellent Jewellery Service.
Special Thanks to Louise and All the Team.
Thank You,
JB
Absolutely excellent service - bless the store managers Rebecca and her staff as they went above and beyond to return my wedding rings on time.
such dedication to their job - I'm glad they're only a walk away from where I live
I’ve visited the Maidenhead branch on many occasions now and I’ve been meaning to leave a review for sometime now. I’m a watch collector and any I order online I have delivered to store purely because Becky ward the manager and her team are fantastic to deal with and take a keen interest in my hobby and are very knowledgeable regarding the watches I’m mainly interested in collecting and let me know if there are any new models of the brands I like to collect. Becky and her team are an asset to h samuels. I’ll definitely be visiting again.
Simon in the Maidenhead store was so helpful and knowledgeable. We were buying my wedding ring and he really listened to what we wanted and what our budget was.
The lady in shop was unaware of the products specification. She did not know if the gold was certified.

Antwort von H.Samuel - Maidenhead
Thank you to Simon for getting it sorted in the end. It took from August last year till June this year to get a resolution to the issue, which could have been sorted sooner. I would suggest you track the history of this saga and you probably wouldn't have asked for my feedback.
I've always received excellent service, Becky & Louise are an asset to the company.
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.