seen this lovely watch half price wanted one for our niece even though her 21st birthday was months away we love a bargain & this watch was too good to miss,the lady in the shop was very nice & couldn... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Bought many items from H Samuel but their recent questioning of why I had returned some items (all totally unused and in pristine condition - a mere fraction of what I'd bought) was enough for me to... Mehr ansehen
Unternehmen hat geantwortet
I went in to purchase a new ladies watch for myself. Very friendly service from the lovely lady who served me. She altered the strap twice until I was happy with the fit. Even better that when I went... Mehr ansehen
Excellent customer service (A bit of a rarity in shops lately). Both members of staff were very polite and helpful. Will definitely shop here again.
Unternehmensdetails
Über H.Samuel - Dumfries
Vom Unternehmen geschrieben
Style Notes
Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.Here To Help
We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.Your Bridal Bestie
From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.Kontaktinformationen
141-143 High Street, DG1 2QT, Dumfries, Dumfries, Vereinigtes Königreich
- 01387266509
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Send out used items
Bought many items from H Samuel but their recent questioning of why I had returned some items (all totally unused and in pristine condition - a mere fraction of what I'd bought) was enough for me to end my patronage with them. They must be doing really well if they can afford to lose good customers such as me. They should be thanking me for all the items I have bought and kept ! PS. Read the customer feedback on their website - the biggest complaint by far being that they send people items that have clearly already been used by previous customers. Somewhat hypocritical of them questioning why I returned pristine items when it is obvious they are guilty of sending out scuffed/ marked/dirty/incomplete items to customers. The words 'shooting/ self/ foot' spring readily to mind.

Antwort von H.Samuel - Dumfries
seen this lovely watch half price…
seen this lovely watch half price wanted one for our niece even though her 21st birthday was months away we love a bargain & this watch was too good to miss,the lady in the shop was very nice & couldnt of been more helpful
My visit to this store was very…
My visit to this store was very pleasant and the staff were very polite and helpful
Friendly staff
I was in the shop to get a new battery for my watch and I was out again within 10 mins. Excellent service from friendly staff.
Staff were incredibly helpful.
Excellent customer service!
Excellent customer service (A bit of a rarity in shops lately). Both members of staff were very polite and helpful. Will definitely shop here again.
In store purchase of ladies watch
I went in to purchase a new ladies watch for myself. Very friendly service from the lovely lady who served me. She altered the strap twice until I was happy with the fit. Even better that when I went to pay I realised the watch had 50% off.
7.30 am
Efficient service .Great staff member and help given to choose charms excellent service
Perfectly nice staff,good service.I…
Perfectly nice staff,good service.I don't normally buy warranties but this was reasonable for 3 years' and adequately explained.
excellent service
Still Waiting
I ordered my item 11 days ago was told it would be there in 6 days went to collect after 7 days had not arrived was told I would get a text to advise when would be able to collect still waiting for text and item but I had to pay for it 11 days ago don’t think that this is good customer service.
Very coureous staff and in particular…
Very coureous staff and in particular the Manager of the Dumfries branch who served me personally.
Sleeper earrings
Bought a pair of earrings got home discovered one wouldn’t close properly exchanged in store with no issues
Couldn't have been more patient and…
Couldn't have been more patient and helpful. The whole team at Dumfries branch fantastic.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







