This was not a planned ordering experience. That morning an email from local Homebase landed in my Inbox warning of imminent cold freezing weather and snow. Arctic conditions. Bells rang in my head!... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Very easy to order, excellent customer service. Ordering online was quick, simple and hassle free. I ordered for click and collect to my local store. Order went through ok, no problems and speedy emai... Mehr ansehen
Order placed online, to be ready for Monday collection. Monday came and went. Went to collect next day - still not in? Delivered, appaerntly, as I was leaving store. Went to collect next day - han... Mehr ansehen
Unternehmen hat geantwortet
Visited the Lowestoft branch today and was met with really friendly faces and pleasantly surprised how helpful everyone was, especially Ian who just seemed he couldn't do enough. Got everything I need... Mehr ansehen
Unternehmensdetails
Über Homebase - Lowestoft
Vom Unternehmen geschrieben
Homebase
Vom Unternehmen geschrieben

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Kontaktinformationen
Tower Road, NR33 7NG, Lowestoft, Suffolk, Vereinigtes Königreich
- 0345 640 7261
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 43 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
No 20% off
Just got home after purchasing a 2.5lt of crown bathroom paint which was ment to have 20% off looked at my receipt and it hasn't come off now gotvto go all the way back to get my discount back

Antwort von Homebase - Lowestoft
Click and collect so easy
Click and collect so easy, items ready and waiting soon as you get text/email.
Keeping prices low with discounts
Order waiting for me on trolley
Order waiting for me on trolley, all correct. Helpful staff and timely click and collect. Simple!
Store issue that was resolved with excellent customer service
Molly from customer service was excellent in dealing with my complaint.

Antwort von Homebase - Lowestoft
Tina the paint mixer
Tina the paint mixer, what an expert and a lovely lady too.
It was ready and waiting on time…
It was ready and waiting on time perfact and friendly
Purchased click and collect item
Purchased click and collect item, smooth transaction but I felt Ive had better customer service using an ATM machine rather than Homebase Lowestoft. The time was approx 7pm with only 1 other customer to be seen in the store so wasn't busy.

Antwort von Homebase - Lowestoft
Good shop layout
Good shop layout, easy to find what I needed, good range of products, with competitive prices. Friendly and polite staff.
good experience
Very good experience. My only issue was it says you have to take ID to collect but when I collected they told me I didn't need to bring it so annoying but still as had plans but had to change them to collect my item.
Kind and polite
Tom served me and was very knowledgeable about questions I had about exterior paint and was able to offer me good advice. He was polite and cheerful throughout and it was a pleasure to be served by him today.
Tina was really helpful with lots of…
Tina was really helpful with lots of ideas of what we could use for what we wanted to achieve. Thank you
Only took 1 hour advertised to collect…
Only took 1 hour advertised to collect polite and friendly staff
Excellent service
Excellent service
Easy to order and pick up
Very helpful lady at the desk at Lowestoft branch
Excellent customer service
Very easy to order, excellent customer service. Ordering online was quick, simple and hassle free. I ordered for click and collect to my local store. Order went through ok, no problems and speedy email confirmation. On arrival at the store, I headed to customer service desk, got a warm friendly greeting. Supplied my order number and within minutes my order was brought to me by a very helpful, polite and friendly staff member, who also loaded the goods in to my vehicle as I am a wheelchair user and would have struggled without help. First class customer service highly recommend.
Easy to order online
Easy to order online, easy to collect from local store within the hour
Five-stars indeed!
Good price, good access (via - slightly fussy! - app), easy payment, clear communication, friendly and helpful service in store.
Good service
Quick , prompt service. Goods awaiting collection.
Brilliant service click collect and…
Brilliant service click collect and go…. No fuss, service with a smile 😃
So funktioniert Trustpilot
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Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
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