Ordering in store was ridiculous as staff at customer service couldnt order the goods I wanted..apparently the manager had to, I was told to comeback in the afternoon...I returned and the new staff... Mehr ansehen
Unternehmen hat geantwortet
Springfield Retail Park, fishguard road, SA61 2PY Haverfordwest, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Ordering in store was ridiculous as staff at customer service couldnt order the goods I wanted..apparently the manager had to, I was told to comeback in the afternoon...I returned and the new staff... Mehr ansehen
Unternehmen hat geantwortet
Carl was extremely helpful when colour matching the paint for our bathroom. He had lots of suggestions and lots of knowledge. Thank you!
Had an issue over some Direct to Metal paint, unfortunately after applying as many as 6 coats it didn't live up to it's 'Does exactly what it says on the tin' phrase so needed to return it. Phoenix an... Mehr ansehen
The items I received were great. However, two items reserved were not available. I'm now expected to order with a £6 delivery fee for two medium sized baskets to complete the set. No recognition for a... Mehr ansehen
Unternehmen hat geantwortet
Vom Unternehmen geschrieben
Vom Unternehmen geschrieben

Springfield Retail Park, fishguard road, SA61 2PY, Haverfordwest, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 52 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Have always had exellent customer service from the very helpful store staff. Had to make a return and Becky was exceptionally helpful and made everything easy and hassle free. Also made further purchase in store and was served by Phoenix who was just as helpful and highlighted some of the offers available at the moment without sounding like a sales person but did so with genuine interest and helpfulness
Visited Homebase today and was served by Beccy, It was nice to have someone so friendly at the till.
Amanda and her colleague were so friendly and helpful.
Andrea was so knowledgeable and extremely helpful with all aspects of designing our kitchen.
Carl was friendly and helpful when choosing and mixing our paint. A credit to the store
Fabulous service from Haverfordwest Store … especially Anna 👏🏼👏🏼👏🏼😃
Paint was mixed easily compared to other shops that tried and failed, great service by Carl, excellent customer service.
Andrea has made our experience of having a new kitchen amazing. She has been so helpful and knowledgeable if we had any problems she was always at the end of a phone or email
We were served by Becky who was very helpful. The item we wanted was not on the shelf but she checked on the computer found there had just been a delivery and the item was in the stock room. She called a colleague who brought out what we what that saved us a long trip on another day. Thank you Becky and Homebase.
Always friendly and helpful staff. Good selection of mats that we were looking for.
Phoenix was extremely helpful finding items for me, carrying them to the car and helping me put them in. Thank you x
Telephoned ahead just to make sure the product was instock and the staff member kindly checked this and advised me to click and collect so I didn't have a wasted journey!
Anna, Beccy and Nathan were all very helpful whilst in the store,
I also purchased some extra things in the amazing Summer Sales.
Was served by Pheonix today who was very friendly and helpful during my visit today. Would recommend
As ever Andrea was extremely helpful and sorted out what I thought was going to be a problem quickly and efficiently.
Becky at checkout was a delight!!
Treated the old lady with grey hair and wrinkles (me) with respect and a lovely bright cheery manner
Margaret was very helpful when shopping today at the very busy store!
We visited Homebase in Haverfordwest this afternoon (14-07-24) and received excellent customer service from 3 sales assistants (Ben, Margaret & Jess) they couldn't be more helpful, mixing paint, running around looking for diy materials and best of all saving us money.
So very grateful, thank you to all 😉
Was served by Phoenix who went out of her way to help. She was happy, friendly & had a smile on her face which goes along way these days.
Back in store this morning to collect some new orders.
Orders ready and assisted by Colin and Tom today.
Great service from both and most polite and understanding too
Thanks, shame all retail experiences aren’t like Homebase Haverfordwest
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.