Contractual parking charge notice. Not only did I spend over £300 in store but got lumbered with a parking charge for being 14 minutes over the allocated time. What kind of organisation charges peo... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Kirsty went above and beyond to locate some storage boxes for me which weren't on the shelves but were showing as "in stock" on the computer system. She took the time to look and as a result I was abl... Mehr ansehen
I Had travelled to several different stockists to buy a BBQ’s without success until visiting Homebase at Bishop Auckland. Was lucky to be helped by an excellent staff member called Les who spent time... Mehr ansehen
Hi , served by Andrew today, I always use this branch , we had a stupid amount of wallpaper and paint etc.c to buy today , a large percentage of it was custom mix paint , he stayed with us start to fi... Mehr ansehen
Unternehmensdetails
Über Homebase - Bishop Auckland
Vom Unternehmen geschrieben
Homebase
Vom Unternehmen geschrieben

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Kontaktinformationen
Watling Road, DL14 9AS, Bishop Auckland, Co. Durham, Vereinigtes Königreich
- 0345 640 7822
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 51 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Andorra Round Table & Parasol
Thank you to Andrew we managed to get our garden furniture home
Donna was extremely helpful and very…
Donna was extremely helpful and very polite when she served me. Thank you very much
Excellent service from Paul
Excellent service from Paul
Big shout out to Steve who went above…
Big shout out to Steve who went above and beyond helping us sorting out our BBQ and then helping load it into the car.An asset to Homebase
Excellent
Excellent prompt service value for money and products are quality well done Homebase
Click and Collect
Ordered late at night. Ready within half an hour of opening next morning. Can’t fault the service
Amazing Service!.......
We highly recommend Homebase at Bishop Auckland as their customer service is second to none.
The staff is not only friendly but also highly skilled. Paul in particular spent a lot of time showing us round and making a budget work for our school project. Homebase kindly donated some plants and other items for our Father’s Day event at St Andrews Primary School.
“Amazing support and help are hallmarks of their service.” Thank you so much Homebase for being Amazing!
Everything was fine
Everything was fine. Pleasant staff. No fuss
Paint shopping
I was helped in store on Saturday 8th April by a lovely lady called Debra and she recommended me some paint which I bought and I’m really happy with it.
A credit to your store.
Easy to order and quick delivery
Easy to order and quick delivery. However, the lady at click and collect could not have been less interested. Surely a smile and some eye contact is not too much to ask from customer service staff.
Keter Store It Box
We went to exchange a Keter storage box we had bought online for a larger one from the Bishop Auckland branch.We were served by a lady named Deborah who was extremely helpful and friendly who exchanged it with no problems.Would definately recommend this branch :)
Absolutely brilliant service
Absolutely brilliant service, no pushy sales , very patient as changed my mind several times.Will definitely recommend to friends special thanks to Nigell , couldn’t ask for a better person to help with our new kitchen……
Went to homebase to buy indoor plants…
Went to homebase to buy indoor plants and yet again the same old story the plants were withering away and when i checked the soil they were all dried out the whole lot of them i took one over to the cashier and told her politely about it when she just nodded and said ok the store was BISHOP AUCKLAND i left without any plants ill go to b&q.

Antwort von Homebase - Bishop Auckland
Picked some things up with click and…
Picked some things up with click and collect from the Bishop Auckland branch last week and they were very helpful. Even put a little not on my items saying they hoped my project as a success. Its these little things that make you want to return, Thank you
Friendly helpful delivery men
No toilet facilities
I would have bought a lot more things had there been toilet facilities. I think they are essential in a large store like Homebase where you would spend an hour or two maybe more looking around making lots of impulse purchases especially in the gardening department at this time of year. I just had to dash in, get what I’d ordered and leave,

Antwort von Homebase - Bishop Auckland
Great Service
Thank you so much Paul for helping me decide which plants to buy today. You went over and above providing great customer service.
Paul, 5 star!
After coming into the store yesterday looking for some garden furniture to purchase, we were told by a member of staff that there weren’t any items available and we need to order online, thankfully a member of staff we caught who’s name is Paul, asked if we needed any help went above and beyond and managed to actually find the stock we needed (sounds like the other gentleman didn’t go to those efforts) brill customer service right through from Paul to even unloading it in the van.
Love this shop
Love this shop. So many great items to choose from all at very good prices, staff are friendly and happy to help. Ordered some cushions on line and they arrived really quickly and in perfect condition!
Quick and efficient
Quick and efficient. I'm pleased with the terracotta pots I ordered. I'd ordered online on Friday and they were ready to pick up on Saturday! I was only able to pick them up on Monday due to other weekend commitments. Cluck and collect was very quick and despite the store being busy I was only at the counter a few seconds.
So funktioniert Trustpilot
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Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







