Contractual parking charge notice. Not only did I spend over £300 in store but got lumbered with a parking charge for being 14 minutes over the allocated time. What kind of organisation charges peo... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Kirsty went above and beyond to locate some storage boxes for me which weren't on the shelves but were showing as "in stock" on the computer system. She took the time to look and as a result I was abl... Mehr ansehen
I Had travelled to several different stockists to buy a BBQ’s without success until visiting Homebase at Bishop Auckland. Was lucky to be helped by an excellent staff member called Les who spent time... Mehr ansehen
Hi , served by Andrew today, I always use this branch , we had a stupid amount of wallpaper and paint etc.c to buy today , a large percentage of it was custom mix paint , he stayed with us start to fi... Mehr ansehen
Unternehmensdetails
Über Homebase - Bishop Auckland
Vom Unternehmen geschrieben
Homebase
Vom Unternehmen geschrieben

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Kontaktinformationen
Watling Road, DL14 9AS, Bishop Auckland, Co. Durham, Vereinigtes Königreich
- 0345 640 7822
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 51 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
So easy and very polite and fast store pick up
So easy and very polite and fast
Staff went over and beyond sorting out…
Staff went over and beyond sorting out my purchase due to the sale I could only part order in store and part on line. Staff in store explained why and how to achieve what I required
Excellent service
Excellent service today at Bishop Auckland from Kirsty, Donna, Jez and Paul you were all so kind and helpful today when we were buying our new garden furniture, from Kirsty helping us to choose and checking that it was in stock to Donna serving us on the till with kindness and Jez and Paul helping my husband put the furniture into the car. And to top it off the furniture is absolutely beautiful and so comfy we now enjoying a drink in the garden lounging on the sofa.
100% recommend to family and friends
Well done what a team.
Brilliant place
Easy ordering great prices quick collection brilliant staff
Big thanks to Andrew and Donna for…
Big thanks to Andrew and Donna for helping me load and unload 20 packs laminate flooring most grateful 😊
Easy to order online
Easy to order online, the goods were ready to be collected within the hour. Thank you for carrying it to my car as it was very heavy.
Online was easy and product available…
Online was easy and product available quickly. Just let down a bit in store - I had to get the items (bags of manure) from the retail stock myself - no offer of help.
Writing a review does not give justice…AS ABOVE
Writing a review does not give justice for the help,advice. amazing customer service and time spent with my wife and I when visiting your Bishop Auckland store.We have limited knowledge a large garden and arrived at the store around 1845 hours not knowing which plants to pick.Paul could see this as we wandered round and round and finally approached him and by 1900 hours was very busy attending to his duties.We have never experienced the time and advice given at this busy time as the store closed at 2000 hours and left his work to take time and help us.Paul was approachable helpful and made his time ours advising on bedding plants and perennials and this made us purchase a large amount of both and we were actually stopping his work,Both my wife and I are disabled and he took both of our trolleys to the till after getting another one from outside the store and then wheeled them to our car and helping us pack .At no time did he look at the time as it was now around 1945 hours and give no thought to his work only compassion and help to us.
HE IS AN ASSET TO THE STORE AND WILL CERTAINLY COME BACK FOR MORE PURCHASES
THANK YOU PAUL
Went in for a look and was overwhelmed…
Went in for a look and was overwhelmed with choice. Debra Race was more than helpful and gave me fantastic advice. She could see I wasn’t capable of carrying the goods myself so swiftly got a colleague to assist. Greatly appreciated.x I was so impressed I’ve been back for more, brilliant customer service from operator 144935
Great help…
I came in to look at garden furniture and found some reduced that I liked. As I currently have mobility issues Andrew from the store loaded it onto a trolley for us, took it to the till where Helen was really helpful too. Andrew then helped load it into the car. Excellent service
Lazystaff
In shop looked at product went to counter to pay assistant said they had none in stock.
So went in carpark and ordered product online and paid,amazingly went into store with order number and WOW by magic they had some in.

Antwort von Homebase - Bishop Auckland
First class service
First class service, from placing order, to collecting at store.
Served by Andrew today , a great bloke , a huge help for two regular disabled customers.
Hi , served by Andrew today, I always use this branch , we had a stupid amount of wallpaper and paint etc.c to buy today , a large percentage of it was custom mix paint , he stayed with us start to finish mixing our paint and collecting the other things on the list . Extremely helpful , hard working and customer focused which is why we use them all the time .give them a try ,you will not be disappointed.,👍👍👍
Great service and advice from Paul
Great service and advice from Paul, really interesting conversation about roses, will definitely be back for more plants.
Great customer service by Paul in…
Great customer service by Paul in bishop Auckland branch. Helped with all our needs today. Brilliant customer care.
Very easy & hassle free way to order
Very easy & hassle free way to order. 10/10 Service.
Andrew was very helpful when I had…
Andrew was very helpful when I had sevral heavy loads from the gardening section. He happily lifted and carefully placed it all in my car as I could not have managed myself. Also thank you to the lady on the till.
Excellent service
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