The order arrived on time and the staff in the Plymouth branch are very good.It is nice to speak to people who have an interest in the music and media they are selling
Unternehmen hat geantwortet
32- 34 Cornwall St, PL1 1LP Plymouth, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
The order arrived on time and the staff in the Plymouth branch are very good.It is nice to speak to people who have an interest in the music and media they are selling
Unternehmen hat geantwortet
We often have goods delivered to the store for pick up and it’s usually a great service (5 stars). I’ve deducted a star this time around sadly, because despite preordering the item well over a month i... Mehr ansehen
Unternehmen hat geantwortet
Everyone in Plymouth HMV are so lovely and helpful. They should all be given knighthoods & damehoods immediately, rather than awarding them to old actors, useless politicians and overpaid foot soccer... Mehr ansehen
Unternehmen hat geantwortet
Ordered online to collect in store, thought music on the high street was dead, walked in to the Plymouth store and it was so busy, had the best vibe and felt like shopping for music was reborn! Such a... Mehr ansehen
Unternehmen hat geantwortet
Vom Unternehmen geschrieben
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportVom Unternehmen geschrieben

32- 34 Cornwall St, PL1 1LP, Plymouth, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Easy to use website.
Competitive prices.
Quick delivery times and orders comes well packaged.
Can't think of any time I've ever had any problems with my order.
As for in shop experience I can't fault their staff.

Antwort von hmv (UK) - Plymouth

Antwort von hmv (UK) - Plymouth
Really short on stock and choice, only selling key mainstream titles most already own. Frustrating visits every time for me personally.
Shelf space taken up by 20 copies of the same release. Good luck finding more obscure artists (which really are not 'that' obscure in collecting circles).
No price matching, not cost competitive at all, who else is left on the street to compete? Only independents who can barely afford their leases.
No vinyl imports. No real bargains on old lines (unless you're big on Susan Boyle / Chas 'N' Dave).Appreciate they have overheads but their stock costs at least £5, minimum, more than other retailers on the high-street (and online). Also noticed damaged B-stock on shop floor several times before, charged at same rate as new. Current to this review - head to the Rolling Stones section if you do not believe me. Scrappy copy of Steel Wheels been on sale for months. Asked if they had a undamaged copy in-store, checked their systems (of course they didn't). Maybe they're hoping customers won't notice 'the gammy resealed merch in the corner', returned twice with loads of shelf wear? You can't sell B stock as new folks. This isn't eBay!
I do not have any issues with staff in this, my local branch. They're just kids/students waiting for their shifts to end.
Simply think HMV policies are tight and service they provide is now outmoded for committed hard copy collectors . The only other option are the excellent record fairs which frequent the area.
Besides defeating the WHOLE POINT OF A PHYSICAL STORE in the first place, little point in contacting HMV's service teams as any smartphone savvy customer, familiar with labels or official band websites can find cheaper alternatives online quicker if unavailable on HMVs own website. No outmoded middlemen needed for anything. Additionally, although unrelated to this store, the HMV website does not inform its customers on stock updates (even if customers request so). Really unreliable.
The only thing I buy from them regularly now are the gatefold compatible record sleeves. * Incidentally, stop wrapping rubber bands around them folks! Takes weeks to flatten all the creases out.
One thing HMV are never short on are unofficial band T-shirts with terrible designs, likely stitched by third world labour. Also dusty bluetooth record players with ceramic cartridges and overpriced plastic dolls which customers whack on their shelves to look at (mint in box). Great use of shop floor space there.

Antwort von hmv (UK) - Plymouth
Easy to find and order on the website. Quick delivery.

Antwort von hmv (UK) - Plymouth
Every time I go into the store, the staff are very helpful and polite. Staff always take there time to talk to customers. I always find what I'm looking for. The store is very clean and tidy and well organised

Antwort von hmv (UK) - Plymouth
Staff were very kind and customer service was top notch, as well as the manga being in perfect condition

Antwort von hmv (UK) - Plymouth
very good at what they do. explained everything we need to know.

Antwort von hmv (UK) - Plymouth
I ordered my CD in person in the shop and picked it up a few days later.

Antwort von hmv (UK) - Plymouth

Antwort von hmv (UK) - Plymouth
I get all my physical media from HMV and they always have something new in that peaks my interest.

Antwort von hmv (UK) - Plymouth
Quick, friendly and professional with very competitive pricing. Fully recommended.

Antwort von hmv (UK) - Plymouth
Went into store to get a Blu-ray. They didn't have it stock but was available to order. This was done and I was kept up to date with the order. Delivery was speedy. Cannot fault any of the process.

Antwort von hmv (UK) - Plymouth
Brought some records as a gift for my daughter. Hoping she will enjoy them .

Antwort von hmv (UK) - Plymouth

Antwort von hmv (UK) - Plymouth
The staff at the Plymouth store are always polite,friendly and very helpful. We need to make sure they carry on trading.

Antwort von hmv (UK) - Plymouth
Polite staff being myself disabled the were kind and considerate,Swift delivery and order was correct thank you.

Antwort von hmv (UK) - Plymouth

Antwort von hmv (UK) - Plymouth
The member of staff (Peter) who served me was polite, helpful and made the transaction easy.

Antwort von hmv (UK) - Plymouth
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.