I wanted to thank you to a lovely retailer who works in Cheltenham HMV her name is Snow , wonderful service , so friendly and helpful. Witnessed her being verbally abused by another customer she hand... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechseln28-29 Regent Arcade, GL50 1JZ Cheltenham, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Super helpful and friendly! Was looking for something that was released a few days before and asked about it to the helpful goth-rocker working there. They didn't have what I was looking for in store... Mehr ansehen
Unternehmen hat geantwortet
Received email telling me my item was dispatched 28/11. By 10/12 still no sign of in store arrival. No further communication. Can't find a way to easily query or chase up order. After receiving th... Mehr ansehen
Unternehmen hat geantwortet
Daugther has been trying to source more k pop albums without paying high import fees/postage. She has finally found HMW that offer that and they will deliver as soon as the album is released if not in... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über hmv (UK) - Cheltenham
Vom Unternehmen geschrieben
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Vom Unternehmen geschrieben
- home of entertainment since 1921
Kontaktinformationen
28-29 Regent Arcade, GL50 1JZ, Cheltenham, Vereinigtes Königreich
4,8
Hervorragend
280 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent service
We wanted a DVD for our son and your staff member knew where to look and found us the one remaining copy! Great service.
18. Januar 2026
Antwort von hmv (UK) - Cheltenham
Hi Johanna
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwort von hmv (UK) - Cheltenham
Hi Richard,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Such a friendly and welcoming…
Such a friendly and welcoming atmosphere, the employees are helpful and chatty, and I always manage to find everything I need from gifts to treats for myself
19. Januar 2026
Antwort von hmv (UK) - Cheltenham
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The gentleman who served us went above…
The gentleman who served us went above and beyond to help.
17. Januar 2026
Antwort von hmv (UK) - Cheltenham
Hi Yvette
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I had a faulty Album delivered
I had a faulty Album delivered - not HMV’s fault - but they helped solve it very quickly both online and in store.
When things go wrong, it’s how people try to resolve the issue that makes all the difference.
17. Januar 2026
Antwort von hmv (UK) - Cheltenham
Hi NORTERN1
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
They were very friendly and very quick…
They were very friendly and very quick posting my item. to me I would recommend them to anyone Cheltenham hmv
16. Januar 2026
Antwort von hmv (UK) - Cheltenham
Hi Mark,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to order and collect
Easy to order and collect.
Helpful and friendly staff in store.
10. Januar 2026
Antwort von hmv (UK) - Cheltenham
Hello Gareth
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Good efficient service
27. Dezember 2025
Antwort von hmv (UK) - Cheltenham
Hi Siskin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff were extremely knowledgeable
Staff were extremely knowledgeable, friendly and helpful. Nice talking to a human being and great shopping experience.
9. Dezember 2025
Antwort von hmv (UK) - Cheltenham
Hi Tony
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Christmas shopping
Shopping for extra Christmas presents. Found everything we needed & friendly staff at tills.
19. Dezember 2025
Antwort von hmv (UK) - Cheltenham
Hi Jackie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
From ordering from you and it being…
From ordering from you and it being delivered the service was excellent. Thank you very much
16. Dezember 2025
Antwort von hmv (UK) - Cheltenham
Hi Sandra
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Christmas gift
Happy with my purchase it’s for my grandson for Christmas, so not opened yet. I was a little worried about receiving in time for Christmas but it was not a problem
11. Dezember 2025
Antwort von hmv (UK) - Cheltenham
Hello Elaine
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Helpful happy staff
8. Dezember 2025
Antwort von hmv (UK) - Cheltenham
This is what makes us hmv Jane, so thank you for shopping with us and your 5 stars!
Easy ordering on line and prompt…
Easy ordering on line and prompt delivery to Cheltenham store
5. Dezember 2025
Antwort von hmv (UK) - Cheltenham
Hi Mrs
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great customer service
Really helpful and assisted me getting a replacement for a damaged vinyl delivered to my home.
5. Dezember 2025
Antwort von hmv (UK) - Cheltenham
Hi C
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
People so helpful and polite
5. Dezember 2025
Antwort von hmv (UK) - Cheltenham
Hi Keith
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Antwort von hmv (UK) - Cheltenham
Hi Mike
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very satisfied customer
Superb service from the two members of staff that helped me with my purchase and the delivery was very quick arriving. Thank you Cheltenham, especially ALEX..
18. November 2025
Antwort von hmv (UK) - Cheltenham
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The guys in the shop were so helpful as…
The guys in the shop were so helpful as we were surprised and confused our order had been split, and only one part was ready to collect initially. The shop assistants couldn’t have been more helpful and reassuring that the outstanding records would arrive, and they did.
22. November 2025
Antwort von hmv (UK) - Cheltenham
Hello Helen,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
100% Cheltenham
I ordered to collect, and as usual it was a great experience! I was served by Nyk and he provided a great experience in the Cheltenham store!
20. November 2025
Antwort von hmv (UK) - Cheltenham
Hi Charlie,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.