We purchased an Ava large vanity unit from Harvey George a few years ago and the quality of the product is excellent. We had some water damage to the plinth directly below the sink (not a fault of Har... Mehr ansehen
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Das sagen Bewerter
We had a pretty nice vanity unit made but I'd be a little wary of the quality longer term. The toilet seat broke just outside of warranty (metal totally snapped so clearly faulty) and the customer ser... Mehr ansehen
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Such a helpful company in assisting me to decide on best vanity for our space. Am delighted with the unit which looks fabulous in our en suite. One of the few companies to offer all drawers and not a... Mehr ansehen
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We travelled over to Harrogate to the Harvey George showroom where we were met by the lovely Emily . Emily gave us all the time we needed to talk through our plans and showed us all the various... Mehr ansehen
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Unternehmensdetails
Vom Unternehmen geschrieben
At Harvey George, we specialise in creating bespoke hand-painted furniture that’s crafted with care, skill and attention to detail. Whether you’re looking to transform your bathroom, kitchen, bedroom or home office, our talented team can design and manufacture furniture perfectly tailored to your style, space and requirements. Every piece is made to order, ensuring a completely custom experience from start to finish. We’re also experts in colour matching, allowing us to replicate any shade from leading paint brands to achieve a flawless finish that complements your interior design. If you’re searching for your perfect bathroom vanity unit, look no further. Harvey George is one of the UK’s leading manufacturers and suppliers of luxury bathroom vanities, offering a wide selection of styles, finishes and configurations. You can create your own custom bathroom vanity unit in any size, style or colour, making it truly one of a kind. Choose from compact vanity units ideal for smaller spaces, large double-basin vanities for family bathrooms, or elegant wall-hung vanity units that bring a modern, streamlined look. Prefer a more traditional style? Our freestanding vanities offer timeless appeal and handcrafted quality. If you’re unsure where to start, simply browse our full range online or get in touch. Our friendly team is always happy to offer advice, discuss bespoke options or help you design the perfect piece for your home. Whether by phone or email, we’re here to help bring your vision to life.
Kontaktinformationen
The Inspiration Centre, HG2 7DB, Harrogate, Vereinigtes Königreich
- 01423 810070
- sales@harvey-george.com
- www.harvey-george.com
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Poor quality, poor customer service
Poor quality, poor fit and really poor customer service when it was highlighted to them. I would be very suspicious of all the 5 star reveiws here and scroll down to the 1 star to get an accurate picture of HG. I bought units from Drench at the same time for 1/5 of the price and they are lasting much better.
1. Dezember 2023
Bewertung ohne vorherige Einladung
Antwort von Harvey George Furniture
Hello Steve
Thank you for sharing your feedback. We're sorry to hear about your experience, but we are unable to locate your order under the name provided in this review. To help us investigate and resolve any issues you’ve had with our products or service, could you kindly provide your order number and further details?
We take all feedback seriously and are committed to ensuring the highest quality and customer satisfaction. Once we have your order information, we’ll be happy to look into this matter further and work towards a resolution.
We look forward to hearing from you.
Beautiful quality product
Beautiful quality product, great service end-to-end. Delivery guys took lots of care moving the delivery into a safe place even after a very long day for them. Was also able to obtain the same coloured paint to paint my bath panel. Would highly recommend.
6. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von Harvey George Furniture
Dear Jo
Thank you so much for your kind words! We're thrilled to hear that you're happy with the quality of the product and the service you received from start to finish. Our delivery team always strives to take extra care, so it's wonderful to know they made a positive impression. We're glad you could also match the paint for your bath panel. Your recommendation means a lot to us—thank you! If you need anything else, we're here to help.
Kind regards
The Harvey George team
Lovely product & great service
Bought 2 gorgeous vanities (Victoria and Louise). The service was fabulous - I had countless questions and a request for the units to be slightly shallower and Toni was incredibly helpful and patient and dealt with them all. Very good experience and I'd highly recommend.
3. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Harvey George Furniture
Dear Jane
Thank you so much for your wonderful feedback! We are delighted to hear that you love your Victoria and Louise vanities. It’s fantastic to know that Toni provided you with exceptional service, answering all your questions and accommodating your request for custom dimensions. Your recommendation means a lot to us, and we're thrilled that you had such a positive experience. If you need any further assistance, please don’t hesitate to reach out. Enjoy your beautiful vanities!
Kind regards
The Harvey George Team
Great customer service
We bought our vanity unit last year and are really pleased with the purchase. When we had an issue this year Harvey George were excellent in resolving it - thanks in particular to Hannah for brilliant customer service
23. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von Harvey George Furniture
Dear Amy
Thank you for sharing your positive experience! We're delighted to hear that you are pleased with your vanity unit and that our team, especially Hannah, was able to resolve your issue promptly and efficiently. Your kind words mean a lot to us, and we appreciate your continued support. If you need any further assistance, please don't hesitate to reach out.
Kind regards
The Harvey George Team
I’ve ordered 2 large vanity units and…
I’ve ordered 2 large vanity units and it’s safe to say that they’re absolutely stunning. Hannah from their customer services is amazing too she helped me with all my questions.
6. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von Harvey George Furniture
Dear Karol
That's wonderful to hear! It sounds like you had a fantastic experience. It's always great when a product exceeds expectations, and having excellent customer service, like Hannah's, makes it even better. Thank you for sharing your positive feedback!
Kind regards
The Harvey George Team
Wonderful service
Wonderful service - I sent my handles and received immediate confirmation that they had arrived safely. I am over the moon with my vanity unit - it oozes quality and I so glad I found Harvey George. I would highly recommend.
1. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von Harvey George Furniture
Thank you for sharing your experience! We're thrilled to hear that you received prompt confirmation for your handles and are delighted with your vanity unit. Your kind words about its quality and your recommendation mean a lot to us. We're glad you found Harvey George too!
Kind regards
Harvey George Team
Good product, but slightly flawed after-sales communication
We ordered a bespoke twin-sink vanity unit in March 2024, and found the options available just what we needed. After purchase, we didn't receive any plans for several weeks, despite chasing for them, and subsequently although a delivery date was advised and booked, this was then not fulfilled as we had apparently not signed off the plans on time, despite the delay in supplying them to us being the company's fault and us signing them off immediately after receipt. This proved frustrating, and after-sales didn't take responsibility for their fault, instead citing the Easter holidays as the reason. Our eventual delivery was therefore delayed by 14 days, which was again frustrating. Unfortunately we also weren't made aware of a drawer on the plans that would actually just be a fascia, not a useable drawer, which again was frustrating. Finally, the unit suffered some damage during shipping, the cause of which couldn't be identified. However, the company eventually offered some financial recompense for the issues, which was gladly accepted. All in all, whilst the unit itself is good, we didn't feel the process of creation and delivery quite matched the bespoke price tag, meaning I would recommend the product, but with caveats, and I feel Harvey George still need to tune up their processes to really match their true potential.
29. April 2024
Bewertung ohne vorherige Einladung
Antwort von Harvey George Furniture
Dear Murray
Thank you for sharing your experience with us. We sincerely apologise for the challenges you encountered during the process. It's disappointing to hear that we fell short in providing the level of service you expected and deserved.
We truly regret the delays in sending you the plans and the miscommunication about the delivery date, as well as the issues with the fascia drawer and the damage during shipping. We understand how frustrating these situations were, and we appreciate your patience throughout.
Your feedback is invaluable, and we’re committed to learning from this to improve our processes. While we're glad to hear you’re happy with the quality of the vanity unit itself, we acknowledge that the journey should have been much smoother.
Thank you for your honesty, and for giving us the opportunity to address your concerns. We hope you’ll consider us again in the future, and if there’s anything more we can do to make things right, please don’t hesitate to reach out.
kind regards
The Harvey George team
Excellent!
We ordered 2 vanity units from Harvey George and the experience was great from start to finish. The customer service was excellent (particularly Hannah) and dealt promptly with my endless questions and changes to get the bespoke products I wanted. I know nothing about plumbing etc and was worried about ensuring the units would be able to be fitted in my bathroom but Harvey George were super helpful in providing information and solutions. Delivery was super efficient and quicker than expected. The products themselves are beautiful. They look and feel really high end and are far nicer than anything we saw in bathroom shops. We couldn’t be happier with them. I hesitated in ordering as I was worried about ordering online something I hadn’t seen in the flesh and how it would all turn out but it all worked out really well and I would really recommend Harvey George
30. April 2024
Bewertung ohne vorherige Einladung
Antwort von Harvey George Furniture
Dear Holly
Thank you so much for your lovely feedback! We are thrilled to hear that your experience with Harvey George was fantastic from start to finish. It's wonderful to know that Hannah and our customer service team were able to assist you promptly with all your questions and customizations. We're glad we could provide the information and solutions you needed for fitting the units in your bathroom.
It's also great to hear that the delivery was efficient and quicker than expected. We take pride in the quality of our products, and we're delighted that you find them beautiful and high-end. Your satisfaction is our top priority, and we're so pleased that your concerns about ordering online were alleviated.
Thank you for recommending us, and we hope you enjoy your vanity units for many years to come!
Kind regards
The Harvey George Team
I recently ordered a bathroom vanity…
I recently ordered a bathroom vanity from Harvey George. The website was easy to use to make the selection down to very fine details. They answered questions quickly and the order process was very easy. The cabinet was made and delivered with a couple weeks which was well before he original date expected so that was nice. Upon delivery they brought it in and unwrapped everything to make sure there was no damage in transport. It is excellent quality and I highly recommend them.
5. April 2024
Bewertung ohne vorherige Einladung
Antwort von Harvey George Furniture
Dear Scott
Thank you so much for sharing your experience with us! We're thrilled to hear that you had such a positive experience with Harvey George, from the ease of selecting your bathroom vanity on our website to the seamless order process and early delivery. We take pride in our commitment to quality craftsmanship and exceptional customer service, and we're delighted that you're satisfied with the excellent quality of your cabinet. Thank you for recommending us, and we look forward to serving you again in the future! If you ever have any questions or need assistance, please don't hesitate to reach out.
Kind regards
Harvey George Team
High quality and very well made vanity…
High quality and very well made vanity cabinets. Very impressed, they look fantastic. Delivery was also earlier than excepted which was a bonus as they had a run coming to Scotland. The guys were really friendly and helpful to make sure everything was in order. Overall a smooth experience. Would highly recommend.
15. März 2024
Bewertung ohne vorherige Einladung
Antwort von Harvey George Furniture
Dear Philip
Thank you very much for your kind words! We're delighted to hear that you're impressed with the quality of our vanity cabinets and that they exceeded your expectations. It's great to know that you were happy with the earlier delivery and that our team provided friendly and helpful service to ensure everything went smoothly for you. We truly appreciate your recommendation and are grateful for your support.
If you ever need assistance in the future or have any questions, please feel free to reach out. Enjoy your beautiful new cabinets!
Best regards,
Harvey George Team
Excellent quality furniture made to a high standard …
We visited the Harrogate show room and were very impressed by the displays they had on site .Andy worked with us to design the media unit we were looking for and included everything we wanted .Befire it was made we received a complete drawing to confirm our design .The completed unit arrived within the timescale and we love it .It is well made and well finished .We had excellent professional and friendly service from everyone we had contact with at Harvey George .
14. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Harvey George Furniture
Dear Grace
Thank you for your wonderful feedback! We're thrilled that you had a great experience at our Harrogate showroom and that Andy was able to design the perfect media unit for you. It's fantastic to hear that the unit arrived on time and that you love it. We strive to provide excellent service, and we're delighted that you found our team professional and friendly. If you ever need anything else, please don't hesitate to reach out. Enjoy your new furniture!
Best regards
Harvey George Team
Lovely unit and VERY helpful customer service
We chose Harvey George because of the bespoke nature of the vanity units. We chose the Amy vanity in pink, which we couldn’t find the colour or size elsewhere. The sink we wanted wasn’t in stock but when I emailed to enquire customer service told me when it would be back on and they could add this to my order. Customer service were very helpful and answered all my questions very quickly with information about sink sizes so I could source my own tap and matching windowsills to the sink top. Unit looks fantastic in the new bathroom and customer service were really helpful.
28. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Harvey George Furniture
Dear Amberley
Thank you so much for your kind words and for choosing Harvey George for your bathroom renovation! We're thrilled to hear that you love your Amy vanity unit in pink and that our bespoke options met your needs perfectly. We're glad that our customer service team was able to assist you promptly and efficiently, providing you with all the information you needed to complete your project seamlessly. It's wonderful to know that the unit looks fantastic in your new bathroom! If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. We're always here to help. Enjoy your beautiful new space!
Best Regards
Harvey George Team
Bespoke vanity unit
Bought a vanity unit and bath side panel for our new bathroom. Can’t recommend Harvey George highly enough for the pre-purchase customer service, the quality of the unit and the support post-purchase.
We really struggled to find a vanity unit the size and design style we wanted on most bathroom retailers but Harvey George offered a bespoke vanity unity which was exactly what we wanted and was within our budget.
The unit itself is beautiful and the fact you can peronalise so much of the unit, all online was fantastic. We used the design service for our bathroom which was fantastic (the cost for this service came off our final order cost) and allowed us to visualise the unit within the bathroom design style we had in mind.
Delivery was well organised and efficient and the team at Harvey George were helpful through - answering questions quickly and sending out a paint sample/colour samples quickly.
Overall I couldn’t recommend them highly enough.
11. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Harvey George Furniture
Dear Christian
Absolutely delighted to hear about your positive experience with Harvey George! It's fantastic to know that our pre-purchase customer service, product quality, and post-purchase support met your expectations.
We're thrilled that we could provide you with a bespoke vanity unit that perfectly matched your size and design preferences, all while staying within your budget. Our online customization options aim to make the process as seamless as possible, and we're glad you found it fantastic.
It's great to hear that our design service helped you visualize the unit within your bathroom design style, and we're pleased to have been able to assist you throughout the process, from answering questions promptly to providing paint and color samples swiftly.
Thank you so much for your kind words and recommendation. We're truly grateful for your support, and we hope you enjoy your beautiful new bathroom for years to come!
Best regards,
Harvey George Team
Poor quality of vanity unit and awful…
Poor quality of vanity unit and awful customer service not what we were expecting when we'd paid such a high price.
Won't be using them again or recommending.
13. August 2023
Bewertung ohne vorherige Einladung
Antwort von Harvey George Furniture
Dear Kate
I'm sorry to hear about your disappointing experience.
Upon receiving your complaint on 07-08-2024, we promptly reviewed the quality control photos taken prior to delivery on 26-07-2023 which showed the vanity unit in good order. However, we do advise that the vanity unit should have been checked immediately upon delivery and any issues reported so they could be addressed promptly or the unit returned with the driver. We understand that once the unit was fitted, rectifying any damage became more challenging.
As a goodwill gesture, we offered to send a touch-up paint pot and provide a partial refund of £150, as we could not definitively determine when the damage occurred. We understand that this may not fully compensate for the inconvenience, but we hope it demonstrates our commitment to resolving the issue.
Your feedback is invaluable to us, and we will take steps to improve our processes to prevent similar issues in the future. If you have any further concerns or require additional assistance, please do not hesitate to contact us.
We apologise once again for any frustration or disappointment caused by this situation.
Best regards,
Harvey George Team
Loving the fabulous transformation of…
Loving the fabulous transformation of our bathroom with Harvey George! Nothing was too much trouble, everything supplied and delivered problem-free and we had thoughtful assistance in making our choices from Hannah @Harrogate showroom. The website ‘shopping basket’ made everything so simple.
5. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Harvey George Furniture
Dera Helen
Thank you so much for your kind words! We're delighted to hear that you're loving the transformation of your bathroom with Harvey George. It's fantastic to know that everything was smooth sailing from start to finish, and we're thrilled that Hannah provided such thoughtful assistance at our Harrogate showroom. We're glad the website's shopping basket feature made the process simple for you. Enjoy your beautiful new bathroom!
Best regards,
Harvey George Team
100% happy!
We found Harvey George online after days of searching for our perfect unit and WC. We also took the time to visit the showroom in Harrogate and enjoyed a lovely weekend break there too. All HG staff were great when we visited, very friendly, and spent time helping us choose the right look, and all the customisations we wanted. The products were delivered safely, and in perfect condition... especially the loo seat (we've never seen such perfect packing!). 100% recommend if you wnat a premium product, great service and smooth delivery.
2. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Harvey George Furniture
Hello Chas
Thank you for taking the time to share your experience with Harvey George! We're thrilled to hear that you are 100% happy with your purchase.
It's fantastic that you found us online after an extensive search for the perfect unit and WC. We appreciate your visit to our showroom in Harrogate and are delighted to hear that you had a lovely weekend break there. We strive to make the showroom experience enjoyable and are pleased that our staff was friendly and helpful in assisting you with choosing the right look and customizations.
Your satisfaction with the safe and perfect delivery of our products, including the meticulously packed loo seat, is truly gratifying. We appreciate your recommendation for those seeking a premium product, great service, and a smooth delivery experience.
If you ever have more projects or need assistance in the future, please feel free to reach out. We're here to help.
Best regards,
The Harvey George Team
We bought the Ava Duo large vanity unit…
We bought the Ava Duo large vanity unit in meadow. I initially went into the showroom and spoke to Robyn who was fantastic, as we were completely renovating our bathroom from scratch. There are plenty of vanity units on display in different colours. Robyn also sent me photos of other combinations, as you can pick your own sinks etc. There was no pressure to buy sinks or taps from them if you wanted to source your own either. I used their online website to build our own vanity unit which was very easy to navigate. Communication from Harvey George was great. The delivery was spot on as well, giving us time to make sure that the furniture was free from damage in transportation which it was, as everything was very well packed. We are delighted with the quality and the finish of the product.
9. Oktober 2023
Bewertung ohne vorherige Einladung
Antwort von Harvey George Furniture
Hello,
We're delighted to hear about your positive experience with Harvey George! Thank you for choosing the Ava Duo large vanity unit in meadow for your bathroom renovation. It's wonderful to know that Robyn provided fantastic assistance during your visit to the showroom, guiding you through the process as you completely transformed your bathroom.
We appreciate your kind words about the variety of vanity units on display and the flexibility to customise your own unit with different colours and sink options. We strive to make the process as convenient as possible, and we're pleased to hear that using our online website to build your vanity unit was a smooth experience.
At Harvey George, we understand the importance of communication, and we're thrilled to know that our team maintained excellent communication throughout the process. It's great to hear that the delivery was on point, allowing you the time to inspect the furniture for any transportation damage. We take pride in our careful packaging to ensure your furniture arrives in pristine condition.
Thank you for highlighting the quality and finish of the product. We're overjoyed to have played a part in bringing your vision to life and contributing to the transformation of your bathroom.
If you ever have more projects or need assistance in the future, please feel free to reach out. We're here to help.
Best regards,
The Harvey George Team
Amy vanity unit
I ordered an Amy wall hung vanity unit in inkwell to replace an existing unit in a bathroom that was 8 years old. I kept tiles, taps and basins but the new unit has made the bathroom feel like almost new again!
The process was easy and Hannah who I dealt with was super helpful even though I contacted her lots of times to make sure I had the correct measurements (she helped with how to measure to make sure it fitted the existing fittings).
The quality of the unit is very good and the delivery men excellent too. It arrived well wrapped and although it was a little bit of a hassle unwrapping it to make sure it was ok (as per warranty instructions) it was all fine.
I would thoroughly recommend. One of the better companies I have dealt with recently.
24. Januar 2024
Bewertung ohne vorherige Einladung
Antwort von Harvey George Furniture
Hello Amanda
Thank you so much for sharing your positive experience with us! We're thrilled to hear that the Amy wall-hung vanity unit in inkwell has brought a refreshing change to your bathroom, making it feel almost new again.
It's fantastic to know that the process was easy for you, and we appreciate your kind words about Hannah's assistance. We understand the importance of getting the measurements right, and it's great to hear that she was super helpful in ensuring the unit fitted seamlessly with your existing fittings.
We're pleased to hear that the quality of the unit met your expectations, and our delivery team provided excellent service. Your feedback about the well-wrapped delivery and hassle-free unwrapping process aligns with our commitment to ensuring your furniture arrives in perfect condition.
Thank you for recommending us and for considering Harvey George as one of the better companies you've dealt with recently. If you ever have more projects or need assistance in the future, please feel free to reach out. We're here to help.
Best regards,
The Harvey George Team
Great experience and really pleased with the end product
I ordered a large Ava painted vanity unit and then a bespoke unit to match that included a built in cistern. Harvey George were really the only company I found that made things in the style I wanted in the size I needed. I was nervous about ordering online without viewing the product so I did drive up to visit the showroom in Harrogate. Staff were lovely and the products are good quality and very robust. Everything was delivered on time, in perfect condition and my fitter had no issues. Would definitely recommend.
15. September 2023
Bewertung ohne vorherige Einladung
Antwort von Harvey George Furniture
Hello Hannah
Thank you so much for sharing your positive experience with us! We're thrilled to hear that you are pleased with the end product and that our Ava painted vanity unit, as well as the bespoke unit with a built-in cistern, met your expectations.
We understand that ordering online can be a bit nerve-wracking, and we appreciate your effort to visit our showroom in Harrogate. It's wonderful to know that you found the staff helpful, and your feedback about the quality and robustness of our products is truly appreciated.
We're delighted that everything was delivered on time and in perfect condition, and that your fitter had no issues during the installation. Thank you for recommending us!
If you ever have more projects or need assistance in the future, feel free to reach out. We're here to help.
Best regards,
Harvey George Team
I ordered the grace chest of drawer in…
I ordered the grace chest of drawer in dark pewter without a countertop so I could make this custom makeup bar. So pleased with how its come out!
15. November 2023
Bewertung ohne vorherige Einladung
Antwort von Harvey George Furniture
Hello Jessica
We're thrilled to hear that you're pleased with your order of the Grace Chest of Drawers in dark pewter! It's fantastic that you were able to customize it into a makeup bar to suit your needs. We appreciate you choosing Harvey George for your furniture, and we hope your custom makeup bar adds a touch of elegance to your space.
If you ever have more projects or need assistance, feel free to reach out. We're here to help!
Best regards,
Harvey George Team
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