I was very disappointed with the quantity & size of bulbs. Also states planting time March to May. Lots of tulips & Daffodils on sale with discount to plant now. Completely my own fault.. fell into... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I placed an order for camassia bulbs and grape hyacinth bulbs. The grape hyacinth bulbs were missing from my delivery. I have emailed the company several times and to date have not had any response fr... Mehr ansehen
I placed 2 orders with them before l saw all of these reviews and was kicking myself for not checking first, but l emailed them with my concerns and they replied promptly saying my order would be disp... Mehr ansehen
Unternehmen hat geantwortet
Order arrived in reasonable time but missing one of the two items ordered , a hand scribbled note on delivery note saying “ out of stock , returned” no prior notice of order shortage or emails or... Mehr ansehen
Unternehmen hat geantwortet
2,5
Mangelhaft
489 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 85 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
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Not recommended!
This company failed to deliver the plants within a reasonable time. They offered a refund which I accepted. A month after they still haven't refunded despite many reminders
Despite the fact the order was cancelled they still delivered the plants. I asked for details of how to return the plants. They promised these details but have failed to provide them
I made a formal complaint about the service and invited a company representative to contact me - they have not responded to this
I note their company address is a Flat in South Croydon and that they prefer to deal (or not deal in my case) with communications on line
In short, based on my experience, I would not advise anyone to deal with this company
31. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Hardingandbloom
Hi Martin,
I can understand why this experience has left you feeling so dissatisfied. After agreeing to a refund due to the delivery delays, it would understandably be frustrating to still be waiting for resolution a month later, particularly when the order then arrived after the cancellation had already been accepted.
I also appreciate how disappointing it must have been to request return instructions and raise a formal complaint, only to feel that your concerns had not been addressed in the way you expected.
I’m sorry the handling of this matter has caused such frustration and loss of confidence.
Without discussing account-specific details publicly, if you have already been in contact through our live support feed, we will continue providing updates there as the enquiry progresses and work towards resolving the outstanding concerns raised.
Don't Buy
Well, if you like being disappointed, try ordering some plants from this 'company'.
I placed an order for 4 plants on the 22 March, eventually only 2 plants arrived on the 28 April. The order sheet said one was out of stock and was due a refund, the other, who knows!!
I have emailed them constantly, only to be fobbed off with promises of "we are looking into the refund situation,and will get back to me"
Today is the 29 May, still no sign of a refund.
Also the 2 plants that I did receive were not the best quality.
I would suggest that it would be best to just pop down to your local garden centre, this company are just a scam.
Have just had a reply from Harding & Bloom, what load of ai derived drivel, they have been 'looking' into my refund for at least 4 week now, just looking, nothing else, just looking. Think of the old adage actions speak louder than words.
29. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Hardingandbloom
Hi,
I can understand why this experience has left you feeling so frustrated and disappointed. After placing an order in March and then waiting more than a month for only part of it to arrive, it’s understandable that confidence in the process would have been lost. Discovering that one item was marked as out of stock and due a refund, while still being left uncertain about the remaining item, would only add to that frustration.
I’m also sorry to hear that the plants you did receive were not of the quality you had hoped for. After such a lengthy wait, it’s understandable that expectations would have been higher.
I appreciate how discouraging it must have been to continue chasing updates regarding the refund and feel that the matter remained unresolved.
To protect your privacy, I won’t discuss account-specific information publicly. As you have already been in touch through our live support feed, we’ll continue communicating with you there and provide further updates as we review the outstanding concerns.
Hard to write a review when my plants…
Hard to write a review when my plants haven’t arrived. Post office haven’t got them either!!!! Geez it looks like I am not the only one. May have to report them to my bank to recover my money or maybe pay them a visit to get my plants or refund. I present a radio show with a sizeable following and have good socials so not replying to my polite emails may prove to be costly. Notice they have not responded to a court order. If it were me I would send the bailiffs in. Several options available but hopefully they will see sense and send my stuff
29. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Hardingandbloom
Hi,
I can understand why this situation has left you feeling frustrated and concerned. After placing an order and then finding that neither you nor the courier appear to have received the parcel, it’s understandable that confidence in the process would be affected, especially when you feel your attempts to obtain updates have not provided the clarity you were looking for.
I’m sorry the experience has caused this level of disappointment.
Without discussing account-specific details publicly, if you have already contacted us through our live support feed, we will continue communicating with you there and provide further updates as the enquiry is reviewed. If you have not yet done so, please reach out through our live support feed here: https://hardingandbloom.co.uk/pages/contact so the team can investigate the matter and provide an update on your order.
Don't waste your money.
We ordered two anemones and a geranium back in February. What arrived looked like a bunch of dead twigs. They assured me that these would burst into life. I planted them exactly as instructed and, guess what, just a bunch or dead twigs. Don't waste your money.
28. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Hardingandbloom
Hi,
I can understand why this experience has left you feeling so disappointed, especially after planting the anemones and geranium exactly as instructed and then not seeing the growth you were hoping for afterwards. When plants appear lifeless on arrival and then fail to establish, it understandably leaves customers feeling let down and doubtful about the quality received.
I’m sorry the experience has caused this frustration.
From the details shared within the review, I haven’t been able to locate a matching account on our system, so I’m unable to investigate the matter further from this information alone. If you’ve already contacted us through our live support feed, please reply directly to the existing thread so it returns to our active queue and the team can review the concern further and hopefully help turn the experience around for you.
Had to chase up order, then disappointed at the quality of tubers.
Had to chase up order after two weeks. We originally had a message of confirmation of order stating 'we are preparing your order for dispatch ' then hearing nothing. Tracking was useless, one day stating your item has been delivered, then the next time I checked it stated we are awaiting your parcel from provider. They did respond quite quickly to my query by email and I eventually received my order. Unfortunately only two out of five tubers are a reasonable size, the others are not, one being ridiculously small. I will plant them all and keep my fingers crossed but I won't be buying from this company again.
28. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Hardingandbloom
Hi Linda,
I can understand why this experience has left you disappointed, particularly after having to chase the order following the initial dispatch confirmation and then seeing inconsistent tracking updates afterwards. I appreciate how frustrating it must have been to feel uncertain about where the parcel actually was before it finally arrived.
I’m also sorry to hear the tubers themselves did not meet expectations in terms of size and consistency, especially when only a small number appeared healthy and substantial on arrival. I can completely understand why that would leave you uncertain about how successfully they will grow.
While I’m pleased to hear the team responded promptly to your enquiry and the order did eventually arrive, I’m sorry the overall experience has left you without confidence in ordering again.
If you continue to experience any problems with the tubers, please respond directly to the existing thread within our live support feed so the enquiry returns to our active queue and the team can assist further with your concerns.
Disappointed
I purchased 20 Allium ‘Globemaster’ bulbs from this company last autumn and unfortunately my experience has been disappointing.
The bulbs supplied were highly inconsistent in size and quality. Many appeared undersized, irregular or already divided, rather than large premium flowering bulbs as expected for Globemaster. Several looked more like offsets than mature bulbs.
This spring, out of 20 bulbs, only 1 produced a proper large flower, 1 produced a very small distorted bloom on a twisted stem, and the remaining bulbs formed buds but failed to develop or flower properly.
The planting conditions were not the issue. All bulbs were planted together in the same prepared bed with the same depth, drainage, light conditions and adequate spacing.
The fact that one bulb produced a spectacular flower clearly shows the location itself is capable of supporting them. The inconsistency strongly points toward variable bulb quality rather than growing conditions.
While the successful flower was beautiful and long-lasting, the overall performance from 20 bulbs was far below expectations for premium ornamental alliums.
I would advise buyers to pay close attention to bulb calibre and quality when purchasing from this supplier.
27. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Hardingandbloom
Hi,
I can understand why this experience has been so disappointing, especially after planting 20 Globemaster alliums and seeing such inconsistent results across the bulbs supplied. It’s clear from the level of detail in your review that considerable care went into preparing the planting conditions, and I appreciate how frustrating it must have been to see only one produce the large display you were originally expecting.
I’m sorry the bulbs did not perform to the standard anticipated, particularly given the expectations associated with premium ornamental alliums.
From the information shared within the review, I haven’t been able to trace a matching account on our system, so I’m unable to investigate the matter further from these details alone. Please reach out to us through our live support feed here: https://hardingandbloom.co.uk/pages/contact so we can review the concerns properly and hopefully help turn the experience around for you.
They took nearly 2 weeks to arrive…
They took nearly 2 weeks to arrive after placing my order so only just managed to plant them not sure how long they had been in the bag, they didn't look very healthy, I only just planted them last night as the late arrival caused me to miss my window to put them in the ground 🤞🤞
22. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Hardingandbloom
Hi Alan,
I can understand why this has left you feeling concerned, especially after waiting nearly two weeks for the order to arrive and then worrying whether the plants had spent too long packaged before you were able to get them planted. Missing the ideal planting window understandably adds extra disappointment, particularly when you were looking forward to getting them established sooner.
I’m sorry the delivery timing and condition on arrival did not leave you feeling confident about the order.
I haven’t been able to match the details shared in the review to an account on our system, so I’m unable to look into the order further from this information alone. Please contact us through our live support feed here: https://hardingandbloom.co.uk/pages/contact so we can review the matter properly and hopefully help improve the experience for you.
Order arrived in reasonable time
Order arrived in reasonable time but missing one of the two items ordered , a hand scribbled note on delivery note saying “ out of stock , returned” no prior notice of order shortage or emails or refund offered
sent two emails ,
Poor customer service ,
But that’s what you get buying from advertising on Facebook I think ,
Won’t do it again !!!
26. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Hardingandbloom
Hi Gareth,
I can understand why this experience left you disappointed, particularly after receiving the order and then discovering one of the items was missing with only a handwritten note included rather than clear communication beforehand. I appreciate how frustrating it must have been to then send follow-up emails while still feeling uncertain about the outcome.
I’m sorry the experience and communication did not meet expectations.
Without discussing account-specific details publicly, I can confirm that we have responded to your enquiry through our live support feed and will continue providing updates there regarding the matter raised.
My experience is the same as many…
My experience is the same as many others -order not delivered - This company is one of the worse I have ever come across - do not use - they won’t be around much longer anyway.
I have asked for a refund for goods not received- no response.
24. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Hardingandbloom
Hi David,
I can understand why this experience has left you feeling so disappointed and frustrated, particularly after the order failed to arrive and you then felt left without clear resolution regarding the refund request afterwards.
I’m sorry the experience has caused this level of dissatisfaction.
Without discussing account-specific details publicly, I can confirm that we have received your message through our live support feed and a response has been provided there regarding the matter raised.
Hello Harding and bloom
Hello Harding and bloom. Still waiting part of delivery or refund my money to my bank. Waiting since February.
Orden number HB4618060885
Contact me before i gonna go to court.
All others customers, just avoid! SCAM master level.
24. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Hardingandbloom
Hi Renata,
I can understand why this situation has left you feeling so frustrated, especially after waiting such a long time for either the remaining items or a refund to be resolved. I appreciate how disappointing this must feel after originally placing the order back in February.
I’m sorry the situation has left you feeling so disappointed with the service received.
To help us review the matter further and provide an update on the order, please contact us through our live support feed here: https://hardingandbloom.co.uk/pages/contact and the team will continue assisting you there.
Took 2 weeks to despatch
Took 2 weeks to despatch, no update on website due to apparent glitch. After despatch on system, a further 5 days to release to Royal Mail. Received 48hrs thereafter per postage label. Did not bother to look into after last update despite promising.
21. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Hardingandbloom
Hi,
I can understand why this experience has left you frustrated, particularly with the length of time between placing the order, dispatch updates appearing, and the parcel actually reaching Royal Mail afterwards. I also appreciate how disappointing it would have been to feel that the matter was not properly followed up after the last communication.
I’m sorry the overall experience did not meet expectations.
From the information shared within the review, I haven’t been able to trace a matching account on our system, so I’m unable to investigate the order further from these details alone.
If you would still like us to review the matter, please contact us through our live support feed here: https://hardingandbloom.co.uk/pages/contact so we can look into this further for you.
Very slow delivery otherwise ok
Very slow delivery otherwise ok
21. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Hardingandbloom
Hi,
Thank you for taking the time to share your feedback.
We’re pleased to hear the order itself was satisfactory overall, although I’m sorry the delivery process felt slower than expected. We understand how important timely delivery is, particularly during the planting season, and we appreciate your patience while waiting for the order to arrive.
Your feedback regarding the delivery timeframe has been noted and is genuinely appreciated.
Great website with an enormous amount…
Great website with an enormous amount of choice! My 'bare roots' have arrived really well packaged and labelled...and included was a smashing 15% discount code ...which I will be using soon. Excellent Comms ...definitely recommend! 🌼🌸
18. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Hardingandbloom
Hi Caroline,
Thank you so much for the lovely feedback.
We’re delighted to hear you enjoyed browsing the range available on the website and that your bare roots arrived safely, well packaged, and clearly labelled. It’s also wonderful to know the communication throughout the order process left a positive impression.
We really appreciate the recommendation and look forward to welcoming you back again soon — hopefully the 15% discount code comes in handy for your next gardening project!
Court proceedings issued AVOID
Despite issuing a Small Claim Court action and Harding & Bloom formally admitting liability and agreeing settlement, I am still waiting for payment.
Every response is the same vague, copy-and-paste wording:
“passed for urgent review”
“unable to confirm”
“we appreciate your patience”
No payment reference.
No confirmation funds have even been authorised.
No timeframe.
No actual resolution.
This relates to a refund and court fee they agreed to settle, yet weeks later I am still chasing for basic answers while they continue hiding behind generic customer service replies.
For anyone considering ordering, be aware that even obtaining a legal admission of liability and settlement agreement does not necessarily mean prompt payment follows.
The Klarna dispute remains open until cleared funds are actually received — understandably so.
At this point the issue is no longer the original order. It’s the complete lack of accountability, transparency and action afterwards
21. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Hardingandbloom
Hi Di,
I can fully appreciate why this situation has left you feeling so frustrated and disappointed, particularly given the amount of time and effort you’ve already had to invest in pursuing resolution through formal channels. After reaching the stage of court proceedings and settlement discussions, it’s understandable that continued delays and uncertainty around payment would feel unacceptable and only add further stress to the situation.
I’m sorry this experience has caused such a significant loss of confidence and frustration.
Without discussing account-specific details publicly, we can confirm that the matter remains under active review through the existing support enquiry, and updates regarding the agreed resolution will continue to be provided there as the case progresses.
Poor service and goods not recevied
Subject: Formal Complaint – Non-Delivery and Failure to Refund
I am extremely dissatisfied with the service I have received from this company.
I placed an order in good faith for bulbs, expecting them to arrive in time for planting. When the order did not arrive, I had to chase the company for updates. I was then informed that the items had been delivered on a day when I was not at home, yet no evidence of delivery was provided.
Since then, I have requested a refund multiple times, but to date, no refund has been issued and my concerns have not been properly addressed.
This experience reflects very poor customer service and a lack of accountability. It is particularly concerning to see that many other customers appear to have had similar issues, which raises serious concerns about the company’s practices.
If this matter is not resolved promptly, I will have no option but to pursue formal legal action, as this situation is unacceptable.
5. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Hardingandbloom
Hi Judith,
I can completely understand why this experience has left you so dissatisfied and frustrated. After placing the order expecting the bulbs to arrive within the planting window, it would understandably be upsetting to then spend time chasing updates, only to later be advised the order had been delivered without clear confirmation available to you.
I also appreciate how concerning it must feel to still be waiting for progress regarding the refund after raising the matter multiple times.
I’m sorry the experience has caused this level of disappointment and loss of confidence.
Without discussing account-specific details publicly, we will continue working on the matter through the live support enquiry already raised and provide further updates there as the case progresses.
I have been trying to find this plant…
I have been trying to find this plant for a while and am so excited to see it flower, it arrived beautifully packed and looks happy in its new pot. I mixed John inners no 3 with grit and a quality compost.it has settled well and looks very healthy.
20. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Hardingandbloom
Hi Marie,
Thank you for taking the time to share your experience. We’re so pleased to hear the plant arrived safely, was well packed, and has settled happily into its new pot.
It sounds like you’ve given it a fantastic start with the John Innes No. 3, grit, and quality compost mix — hopefully you’ll be rewarded with some beautiful flowers before long. Happy growing!
If ‘no stars’ was an option
If ‘no stars’ was an option, I would have picked that. Ordered at beginning of April, been chasing ever since as failed to deliver and failing to provide a refund. Communications are repetitive and worthless. Reported to Trading Standards.
20. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Hardingandbloom
Hi Alina,
I can understand why this experience has left you feeling so frustrated, particularly after spending so much time chasing both the order and the refund since placing it at the beginning of April. Repeatedly having to follow up without feeling that meaningful progress is being made would understandably leave you disappointed and without confidence in the process.
I’m sorry the experience has caused this level of frustration.
Without discussing account-specific details publicly, we will continue working on the matter through the live support enquiry already raised and provide further updates there as the case progresses.
Poor service
After placing the 2 orders with Harding and Bloom i only received confirmation of one order. After filling in their from after getting no joy from calling them, it took 4 weeks to be delivered. The communication is NIL, I will never purchase from them again and will not be recommending them to family and friends
20. April 2026
Bewertung ohne vorherige Einladung
Antwort von Hardingandbloom
Hi Christine,
I can understand why this experience has left you disappointed, particularly after placing two separate orders and then only receiving confirmation for one of them. Waiting several weeks for delivery after already struggling to get clarity through the contact form would understandably leave you feeling frustrated and uncertain about the order status.
I’m sorry the communication throughout the process did not meet expectations or leave you with confidence in the service provided.
If you still require any further assistance regarding the orders, please reach out to us through our live support feed here: https://hardingandbloom.co.uk/pages/contact and the team will be happy to review this further for you.
Awful experience
Awful. Avoid....products rubbish and a month to receive.
Buy local !!
4. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Hardingandbloom
Hi,
I’m sorry to hear the order left you feeling so disappointed, particularly after waiting such a long time for delivery and then feeling the products received did not meet expectations once they arrived. That understandably makes the overall experience even more frustrating.
From the details shared within the review, I haven’t been able to trace a matching account on our system, so I’m unable to investigate the order further from this information alone.
If you would like us to look into this further, please reach out through our live support feed here: https://hardingandbloom.co.uk/pages/contact so we can review the matter properly for you.
Product never arrived and after…
Product never arrived and after numerous requests for a refund - nothing !! SCAM !
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von Hardingandbloom
Hi Debbie,
I can understand why this situation has left you feeling so frustrated, especially after the order did not arrive and you then found yourself repeatedly chasing updates regarding the refund request afterwards.
I’m sorry this experience has caused such disappointment.
Without discussing account-specific details publicly, I can confirm that the matter is being actively looked into through our support process so the refund request can be reviewed and progressed accordingly. We will continue providing updates through the ticket raised within our live support feed as the enquiry progresses.
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