Our little boy's name was one character too long for the customisation and the lovely William August in the customer service team made it so simple to get this sorted - we now have a lovely sack for C... Mehr ansehen
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Das sagen Bewerter
Really lovely Christmas crackers. Would highly recommend. Customer service is excellent. There was a mix up over delivery which was sorted out quickly, politely and generously. Will always get my... Mehr ansehen
I so like this company..the products they sell are completely unique and a delight to give as gifts. Easy process to purchase and always kept informed. Compliments and thanks to all at the Handmade C... Mehr ansehen
After finding the website being unable to take my order for a personalised bauble with my wife’s name on it, for several weeks, I received an email from a kind young lady stating that the site had bee... Mehr ansehen
Unternehmensdetails
Kontaktinformationen
London, Vereinigtes Königreich
- 020 3743 0795
- help@handmadechristmasco.com
- www.handmadechristmasco.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 50 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Das haben sich andere Leute angesehen
I love this company!!
The website is easy to navigate and your products are AWESOME!!! I love everything that I have received and will continue to buy your products in the future.
Have ordered previously and always…
Have ordered previously and always happy with ease of ordering and quality of products!
Personalised Christmas Eve Box
Used the Handmade Christmas Company a few times now , they never disappoint…
Beautifully made, they look so beautiful and so jolly for Christmas Eve.
They had a beautiful fragrance on them too.
Order came so quickly and beautifully packaged….
Thank you so much
Highly recommend!!!
Beautiful Personalised Christmas Sacks…
Beautiful Personalised Christmas Sacks that will be used for many years. Arrived well packaged and on time. Will definitely use this company again.
Excellent product
Excellent product. Have bought these before and still going strong. Great communication and prompt delivery. Highly recommend.
The crackers are well made but....
The crackers are well made and looked great on the table but I felt that they were far too expensive for what you got in them. The sweets ones had two chocolates in them and were £38 for 6 and the tea/coffee ones had a bag and two after dinner mints for £38.
Two orders not received
I placed two separate orders on 3rd December for hamper gifts to two different addresses. One hasn’t been sent with no tracking, I have emailed three times and called repeatedly and no answer to find out why I have paid and it’s not been sent.
Second one was sent much later than requested on the order and when I did get to speak to someone on the phone about this one they promised it would be sent next day for 9am, they didn’t and it is still somewhere with Royal Mail as no one was available to receive on that day after 9am.
Two orders and neither hamper received and no one will answer the phone or respond to my emails
3 weeks of silence no delivery of items
3 weeks of silence, I called to see where the letter was (since after all it is for before Christmas). I was told the letters will be sent out that week to arrive. They never have. I have since tried to get in touch for a refund as the item has still not arrived and no response or answer.
All good nice presentation in the…
All good nice presentation in the wicker box
DO NOT BUY FROM THIS COMPANY!
Terrible company, took my money and never sent the order and never replied to emails or answered the phone. I will be claiming money back from the bank. Total scam.
I tried to remove an earlier 1 star…
I tried to remove an earlier 1 star review but the review was not showing in my account . I am posting this as my problem with an order was resolved with a replacement.
Great service
Great service, easy ordering, prompt delivery, lovely product, recipients delighted with their Christmas candles
Christmas Eve Box, not the same item that was advertised on website, poor quality!…
I have ordered a Christmas Eve box which looks absolutely nothing like the photo shown on the website. The colour of the wood is completely different and engraving is an awful quality. The text is engraved deeper on the left hand side of the box and fades towards the right. The company stopped responding to my emails which I think is extremely unprofessional as they knew this was a poor, poor quality box sent. I have asked for a replacement but they have refused as the box isn’t damaged, yet it looks nothing like the photo shown on the website. I certainly wouldn’t order a Christmas Eve box from here again and would look into other companies as they don’t even offer to re send a box out when what is sent is not the product advertised on their website. I have sent the company photos of what I was expecting to receive (photo from website), and what was received but they are unwilling to send a new box out. Also, to note I bought this box when it was a Black Friday offer and I am now thinking they clearly use a cheaper wood when there are offers on, as honestly it is such a bad quality box! Just be warned before purchasing. More than happy to provide photos for future customers if you want to take a look before thinking to purchase.

Antwort von The Handmade Christmas Co
Ordered a sibling personalised Santa…
Ordered a sibling personalised Santa later. Lovely letter and excellent quality. Will be using this site again next year!
Beautiful quality Christmas sacks and…
Beautiful quality Christmas sacks and Santa stops. Regular updates on personalised orders and delivery.
First class goods and services.
Thank you!
A good company to deal with
The candles arrived quickly and well packaged. They are in a cover so lovely to give as a gift and have a great smell.
Would buy from this company again.
Thank you.
Amazing and great quality.
Amazing and great quality.
Nice list badges
I absolutely love these little badges. I can't wait for my children to see them. They are well made and a lovely design. Thank you so much.
Great place for Christmas sacks
Great place for Christmas sacks. Been coming here for over ten years. Quality goods and quick service. Always keeps you informed on progress of personalized Santa sacks and delivery dates….
Very disappointing
Very disappointing! Order placed 24th November, 12th of December still not in production. No message from company that order will be delayed, not sure they thought the advent calendar was for next year. Called today to see what is happening, first was told they are waiting for the bottles to arrive to be personalised, then when I questioned if they will arrive soon to get the order before Christmas it is not the bottles they are waiting for but for them to come back from personalization although order says not in production yet. Given other than the advent calendar everything else is Christmas presents I asked if they don´t arrive before Christmas will I get a refund since I need to find alternative presents but they couldn´t tell me but said I could call back and check.
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