The Handmade Christmas Co Bewertungen 

Our little boy's name was one character too long for the customisation and the lovely William August in the customer service team made it so simple to get this sorted - we now have a lovely sack for Christmas day! Thank you

I have been ordering personalised Christmas crackers from this company every year for over five years, and I honestly cannot recommend them highly enough.

The quality is consistently outstanding, with every order arriving beautifully made and exactly as requested. The attention to detail is exceptional, and the personalised touches always make Christmas that little bit more special for family and friends.

It's rare to find a company that maintains such high standards so consistently over many years, but they certainly do. I've recommended them to numerous friends and family members, and they have been equally impressed.

If you're looking for high-quality personalised Christmas crackers or any other Christmas ideas backed by outstanding service, I wouldn't hesitate to recommend them. A truly first-class company that deserves every one of these five stars.

I have been buying individual crackers from this company for several years and have never been disappointed

Excellent customer service and products.
Beautiful gifts. Would recommend This small run business.

Easy to order! A bit slow with delivery but wasn't there fault! Beautiful candle!

I have received my Christmas crackers only 10 days or so after ordering and they look amazing. Thank you.

Bought each one of my grandchildren a Santa sack, just had my 5th and ordered another. Great sacks, great price and good quality

Good quality Christmas sack, 3rd one I've bought for grandchildren.

Ordered in August, so granted plenty of time for delivery in time for Christmas. However, there was no notification as to delivery being significantly delayed, nor was I kept up to date via email.

I had to reach out to question where my order was 2 weeks after ordering and it was only on the second chaser email that I got a response which said 'we’re in the process of building up our team and preparing for Christmas, so some orders are taking a little longer than usual'.

Item arrived 5 weeks after order date and overall I'm happy with the actual product but the customer experience/service was shocking.

I so like this company..the products they sell are completely unique and a delight to give as gifts. Easy process to purchase and always kept informed. Compliments and thanks to all at the Handmade Christmas Company.

Have ordered a sack for the last 7 years as each grandchild is born. They think they are amazing with their special names.

Really lovely Christmas crackers. Would highly recommend.
Customer service is excellent. There was a mix up over delivery which was sorted out quickly, politely and generously.
Will always get my crackers here.

Lovely personalised Christmas sack, very promptly delivered

Excellant customer service, excellent products. Excella t quality. Simply a great company. Delivery on point too. Been using for over 10 years and will continue to. Highly recommended

What great communication and products! Their customer service is exemplary. In my opinion, the prices are very reasonable for the high quality. I’ll order from them every year.

Ordered a Christmas sack for my Daughters first Christmas back in April 2026, didn’t receive an email from the company until the 10th of July. They explained then that someone in their team had passed away and it had a knock on to production. Then on July 16th I was contacted about a design I had picked wasn’t available but a similar one was. I have now received my Christmas sack and happy with it. Thank you.

After finding the website being unable to take my order for a personalised bauble with my wife’s name on it, for several weeks, I received an email from a kind young lady stating that the site had been closed temporarily after the festive season (to allow coworkers to take some time off and recuperate). She invited me to do one more attempt to order my bauble, now she got everything back up and running! Which I did……the lovely bauble arrived today in our home in Holland and we’re very blessed to have the four baubles for our family complete again. Can’t wait for Christmas and seeing them gracing our tree once more. Thanks so much guys!! Merry Christmas to you all.

Beautiful products which were beautifully wrapped in their own personal bags, well packaged to prevent any damage during delivery.
I also needed assistance due to an accidental double order. The customer service was brilliant and sorted the problem in a few minutes, including the necessary refund.
I have used this company a lot and will continue to do so for all my Christmas (and other) needs.
Thank you Handmade Christmas Co.

I placed an order with this company and unfortunately won’t be using them again.

After my purchase, I became aware via social media that they regularly submit trade mark/IP complaints against other small sellers in the same space, including products that appear to have existed long before their registration. It feels less like fair competition and more like using marketplace systems to remove others.

As a small business owner myself, this didn’t sit right with me.

Based on my experience, I wouldn’t order from them again and would suggest others do their research first.