The Handmade Christmas Co Bewertungen 

I placed an order with this company and unfortunately won’t be using them again.

After my purchase, I became aware via social media that they regularly submit trade mark/IP complaints against other small sellers in the same space, including products that appear to have existed long before their registration. It feels less like fair competition and more like using marketplace systems to remove others.

As a small business owner myself, this didn’t sit right with me.

Based on my experience, I wouldn’t order from them again and would suggest others do their research first.

delivered on the and product was as good as expected, perhaps better

Very poor service.

I ordered Christmas Crackers, including personalised items, at the beginning of December in order to receive them in time for Christmas. However, the shipment to Italy only took place after Christmas, making the purchase completely unusable, as these products are strictly linked to the holiday.

I contacted Customer Care multiple times, including offering to cancel the personalised items to receive the standard ones in time, but I never received any response. While the website and products appear very appealing, when selling items so closely tied to a specific date, delivery by that date should be guaranteed or clearly communicated.

Overall, this was a very disappointing experience, and I would not recommend this website.

Really great crackers and prompt delivery.

Ordered weeks ahead of requested delivery date of the 19th December 2025. No updates from them re any problems but my hamper wasn't even dispatched until three days later and apparently delivered on the 23rd when no one was there, was left outside in a car port. Their response 'The delay is simply due to an enormous volume of hampers that required dispatch.' Not my problem, order was made well in advance!

Excellent customer service. My crackers were delivered very quickly & looked amazing. Great to have a personalised gift inside too. Thank you

This was a Christmas gift to my nieces who live in London and I liked the offerings and presentation and they were really happy with it. However, I'd requested delivery to be on December 23 and the delivery was attempted on the 21st when they were out at work. Instead of leaving it outside their door (or leaving a note), they came back the following day. Luckily someone was home to receive it as this was still not the correct day.
I spent a great deal of time researching the perfect hamper for them and, while I think the product is great, I'd prefer to have trust in a company that they will follow through on instructions (or at least have them inform me if this is not possible).

Excellent quality personalised crackers - well worth that extra few ££

Excellent quality item. Looks amazing. Easy ordering and prompt delivery. Well informed. Highly recommend this company.

Fantastic quality product, so beautiful. Fast delivery and amazing packaging

Great well made/ finished products, as well as excellent service.

I ordered the same Santa's sack as I ordered my son 5 years ago. It's beautiful & arrived within a few days ❤️

The bauble was exactly as described. It was wrapped very well and came on time.

Can’t speak highly enough of this business. Lovely selection, easy to order, quick despatch and deliver the following day. The crackers are for Xmas so can’t speak about the contents but they are finished beautifully and in lovely boxes. Will purchase from you again. Thank you

The item purchased was of very high quality and delivery was very very quick even though order placement was close to Christmas

Nice workmanship but arrived too late for presents for Christmas. Timescales should’ve been noted on Black Friday sales three weeks was not good enough.

Over the years I’ve ordered a few Christmas sacks for my grandchildren, Lovely sacks, would hesitate to order more! Great communication from the company.. Thanks

Santa's passport is a fantastic product at a great price; I loved it so much I bought 3 more to give as gifts! Highly recommend, 5 stars. Arrived in good time as well. Thank you!

The Handmade Christmas hampers gave good service from the point where we ordered till delivery to our top clients. Communication with customer service was easy and they were prompt in replying. Hampers even got delivered one day earlier than expected.

Been ordering Xmas hampers for some years now at this website. They are helpful, good price/quality and they deliver what the promise.