Genève Aéroport Bewertungen 201

There is rarely a flight that leaves on time. Even the first flight in the morning departs late. I guess the “Swiss” standards are starting to reveal their true colours.

Franchement, vous êtes assez drôles avec vos commentaires négatifs. Vous vous plaignez de contrôles qui visent a assurer notre sécurité? Personnellement je voyage 2 à 3 fois par an depuis GVA, je m'y rends comme dans tous les aéroports internationaux 3 heures avant l'heure d'embarquement, mon sac cabine est déjà organisé selon les prescriptions en vigueur, je passe le contrôle sécurité rapidement malgré une longue file d'attente, puis le contrôle passeport. Oui, moi et ma famille nous avons un nom bien d'ici. Oui nous sommes locaux et avons de bonnes têtes. Mais nous faisons les choses correctement et tout se passe bien. Vous vous plaignez sans arrêt? Remettez vous peut-être en question! Préparez vos affaires en suivant les directives, achetez votre vignette autoroutière en ligne en 2 min depuis chez vous au lieu de perdre du temps à vous arrêter à la douane de Bardonnex en stationnement n'importe comment, respectez les limitations de vitesse pour ne pas être dans le stress et flashé, prenez une place de parking payante au P51 ou dans un parking avec transfert aux alentours, ne vous garez pas à la française sur les voies de circulation ou de bus à l'aéroport, respectez les autres usagers du Kiss n fly en faisant une simple dépose sans accompagner une autre personne à l'enregistrement et fumer une cigarette en bloquant les autres usagers, sortez votre bouteille d'eau et crème à bronzer avant de passe au scanner, ouvrez votre passeport et répondez poliment à la douane lors du contrôle, et vous verrez que tout se passera bien.
Pour finir, une citation de Dostoïevski: la tolérance atteindra un tel niveau que les personnes intelligentes seront interdites de toutes réflexions pour ne pas offenser les imbéciles.
Bonnes vavances!

Awful airport. Long queues for passport control flying in- (over 100m long), and the same flying out, with only 3 X-ray scanners out of 14 in operation. No where to sit, slow WiFi and toilets that can only cope with 3 people at a time…

Today’s experience at Geneva Airport was nothing short of a disgrace: hours trapped in passport-control queues that barely moved, in conditions that felt chaotic, poorly planned, and completely unmanaged. There was no meaningful communication, no visible leadership, and no sense that anyone in authority cared in the slightest.
The staff, appeared sullen and disengaged, offering neither explanation nor apology as hundreds of passengers were left stewing in frustration. This wasn’t an unexpected surge, it was systemic failure playing out in real time.
For Switzerland, a country that prides itself on precision, efficiency, and competence, this was humiliating. The nation should hang its head in shame for presiding over such a shambolic excuse for an international transport hub. Geneva Airport is not merely underperforming; it is fundamentally broken.
Avoid if you can. This airport actively undermines travel plans, goodwill, and Switzerland’s reputation. I would not trust it with a tight connection, a business trip, or even basic dignity for passengers.

Passport control in and out has always been slow but recently it’s beyond awful. There is no reason to wait one to two hours.

Shockingly bad. Queued for two hours on landing. Queued again for 2 hours to leave.

Well had I read the reviews before booking, I would have used another airport.
The queues were horrendous for passport control. We waited for over 90 mins. By the time we got to baggage pickup our flight was not listed. Thankfully there was a young lad working at baggage who checked his phone and told us which conveyor our flight had been using.
On return I mistakenly thought it would be better as we were exiting the country. Again long queues checking passports before getting to boarding gate.
IF you use Geneva Airport ensure you add on 2 hours of queuing to allow for onward travel etc.

Absolutely shocking. The queue for passport control was bad enough (longer than our flight time from the UK), but baggage reclaim was a scene of total carnage. The contents of numerous flights piled up with no logic whatsoever, and ignorant staff treating people's expensive ski equipment with contempt. I assumed this was all due to the new ESS requirements, but we merely had our passports stamped in the 'traditional' way - and reading past reviews suggests that Geneva has been like this for years. Somehow we have always dodged the trouble on previous ski trips. Moral - don't go skiing on a Saturday, or fly to Lyon. It can't possibly be as bad. Even the train would have been quicker.

Passport control a complete shambles , so much for Swiss efficiency. Had to join a bus queue before we were allowed into the terminal to join the 400m queue which took just under two hours !

It’s not as if they don’t know what flights are arriving , a complete lack of planning.

3hrs from walking down from plane to getting outside! 4 people on passport control for thousands coming sking from the UK. This is very wrong, nobody cares. People coming skiing is nothing new but you are deliberately not doing anything to help the situation. Avoid Geneva.

Horrible horrible airport. Arrogant staff, filthy dirty toilets, out of control security and outdated equipment. Only exists because of the city hub and the Alps otherwise this airport would be finished.

Cramped check in with huge queues (including for BA Club Europe). Big queue for non-EU passport control and EU passport gates seemed to be failing 50% of people. British Airways lounge is pre passport control which is useless given the unknown time to get through the passport queues. Catering in C gates woeful - Sportd Bar not showing any sport and point of sale system has broken on last two visits.

Utterly shocking airport. Just won’t bother coming to Switzerland. 2 hours to queue to get into a country that has nothing going for it.

For a country so well developed this airport is so under developed. The queue for passport has taken 3hours, which is so backwards compared to literally any other airport.
How they can have no investment for more kiosks or e-gates is beyond me, considering the amount of footfall this airport will have.
Fly elsewhere.

Huge cues on arrivals, only 2 passport officers and a cue of hundreds.
Huge cues on Arrivals to check in. Once you check in you cue for a bus to the other terminal. Then you walk for ages to get to passport control. Huge cues at passport control , then cue for another bus to bring you back to the original terminal.. seriously??
And this is consistently poor every year for ski holidays.
Easily the worst organised airport I’ve ever been to.

I arrived on a Saturday amidst the skiing scrum. Passport queue was one hour thirty minutes, they had 4 passport desks open and automated passport gates were not operating. I left on a Wednesday morning when the airport was much quieter. Exactly the same passport control experience, except they had a chap telling you which gate to use, which really made a huge difference. The internet is terrible and the 5G connection worse than useless. For a city that hosts hundred of international organisations it seems incredible that no one cares about the airport experience. It has always been a dreadful airport, and proudly remains so to this day

What a way to welcome your guests! Hours of queuing and then chaos in the baggage hall, It felt like I was visiting a third world country. Interesting that Swiss passport holders can use the electronic gates when they come to the UK. Whoever is responsible for this shambles should hold their heads in shame.

Chaotic drop off, chaotic car rental return with infrequent buses, terrible food selection, dated, dirty, just a mess really. Whoever manages this place should be fired immediately.

Si seulement je pouvais mettre zéro étoile. Hier, le 8 janvier vers 13h45, mon vol est arrivé. Il y avait énormément de monde : des couples avec des bébés de moins d’un an (en principe prioritaires), des femmes enceintes (dont moi-même) et des personnes malades.
​Normalement, les files pour le contrôle sont réparties selon les passeports, mais à cause de l’équipe qui gérait, rien n’a été respecté. Avec tout mon respect pour toutes les nationalités, il y a normalement des règles. À Istanbul, par exemple, si vous tentez de passer dans la file des citoyens turcs sans l'être, on vous fait ressortir. Ici, les gens bousculaient sans respecter les tours ni les types de passeports, le tout sous le regard passif des agents.
​La dame qui gérait le flux faisait passer des familles entières de 6 personnes dès qu'elle sympathisait avec l'une d'elles. Le pire, c’est que des personnes prenaient place dans la file et cette dame faisait ensuite venir tout le reste de la famille et des amis qui attendaient au loin, pendant que les autres patientaient dans cette file infernale.
​Un couple suisse avec un bébé et une femme apparemment malade et enceinte s’en est plaint. La dame leur a répondu froidement que ces gens « venaient aussi de quelque part » et qu'ils avaient le droit de faire appel à leurs proches. Quel culot ! Un bébé est normalement prioritaire, et elle a recommencé ce favoritisme trois fois de suite. On aurait dit que le regroupement familial se faisait aux contrôles de l’aéroport !
​Enfin, demander aux gens s'ils ont un titre de séjour européen ou suisse pour les faire passer depuis quand un titre de séjour passe avant les passeports? c'est du jamais vu. Je voyage beaucoup, mais je n'ai jamais vu une telle gestion. J'espère que la direction visionnera les caméras du 8 janvier entre 14h et 15h pour voir la honte et le bazar semés par cette équipe. Des gens compétents existent, il faut juste savoir les chercher.

Medium sized airport with the design and organisation of the airport terrible for modern flyers. Those on transfers have to leave the main airport terminal to check back in. If you arrive in the evening and your next flight is in the morning you have to sit with the numerous homeless trying to keep warm. Passport control is tragic! Passport control is after the gate is called. But the passport control is for many gates eg as at C. So many people queue and worry they will miss their flight. Loads of people queuing for passport control with 10 and 15 mins to departure and the staff just say "No lady call yet". Poor charging facilities. The duty free is also expensive and feels like extra taxes are added rather than removed.