Gordons ChemistsBewertungen 

6.502
TrustScore 4.5 von 5

4,3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

How do i start.... Today i had to ring Gordons Chemist Head Office as we had sent a parcel to them in error worth £700.00. Peter who i spoke to went above & beyond for us He traced our parcel & c... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I was looking for a Joop fragrance and a search found this company selling it at half the price of Amazon. I hadn't heard of them before and was a little reluctant, but saw they had good Trustpilo... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Re the Bangor Springhill Store. Not very good people skills when dealing with people with ailments. When I asked to speak to a pharmacists the lady at the pharmacy replied Oh! in a shocked and... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

My Sarah Jessica Parker perfume set was a Christmas present for my wife and is beautiful. It arrived promptly and well packaged and even had some free skin care sachets in the package too. When I phon... Mehr ansehen

Unternehmensdetails

  1. Parfümerie
  2. Kosmetikgeschäft
  3. Fachhandel für Haarpflegeprodukte
  4. Drogeriemarkt

Vom Unternehmen geschrieben

Gordons Chemists are Northern Ireland's leading independent pharmacy chain. We serve thousands of patients and customers every day on the high street, from more than 60 pharmacies across Northern Ireland and Scotland. We hope that you're satisfied with the service that you've received from us. If something wasn't right, we'd like you to tell us about it, because that will allow us to rectify it - both for you, and for the customer who'll place an order with us tomorrow. And if we did something well, we'd be delighted to hear about that too. Not to give ourselves a pat on the back, but to make sure that we can keep on doing what we do well. Thanks for your time.


Kontaktinformationen

4,3

Hervorragend

TrustScore 4.5 von 5

6502 Bewertungen

5 Sterne
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3 Sterne
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1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

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4,3

Alle Bewertungen

(6.502)

23 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 3 von 5 Sternen

Spillage during transit

First off items were delivered in good time ,and only one issue stops me giving more stars .Problem was quite obvious when box was handed to me by neighbour as dpd courier left it at next house up rather than my own,but real issue was i lost most of 2 bottles of the loreal shower gel ,remaining 4 were fine ,but 3 quarters of the 2 bottles had the caps off,i believe the 6 bottles should have been put in the narrow box they ship in ,which alone would have prevented this loss,the caps are easy to pop off and even some sellotape could have been placed as a precaution.
Ive since bought another 6 from amazon which did ship in original manufacturer narrow box which was then placed in larger box with another item ,and no spillage.Prevention better than cure.Thanks

5. Dezember 2024
Bewertung ohne vorherige Einladung
Gordons Chemists-Logo

Antwort von Gordons Chemists

Many thanks for taking the time to provide us with this feedback. We're deeply sorry to hear of the issues you've experienced with your order.

Please contact our Customer Services team to provide us with your order details, and we'll be able to resolve this for you.

Best wishes, and thanks again for taking the time to review our service.

Bewertet mit 5 von 5 Sternen

I was looking for a Joop fragrance and…

I was looking for a Joop fragrance and a search found this company selling it at half the price of Amazon. I hadn't heard of them before and was a little reluctant, but saw they had good Trustpilot reviews so took the gamble.

Goods turned up within a few days exactly as described!

Highly recommended and certified legit by me!

9. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Shocking employees all with an…

Shocking employees all with an attitude, rude, unprofessional and always saying how busy they are. Sorry that our health conditions are causing you all big issues! Everyone who works is busy…its called a job and without the customers there would be no job! #wakeup #manners #professionalism

11. November 2024
Bewertung ohne vorherige Einladung
Gordons Chemists-Logo

Antwort von Gordons Chemists

Many thanks for taking the time to leave us this feedback. We're deeply sorry to learn that you've had a negative experience when visiting one of our stores, and we're keen to learn more about this.

We would be extremely grateful if you could send us some further details about your visit by emailing: info@gordonsdirect.com

We look forward to hearing from you, looking into this for you and hopefully learn from your experience.

Best wishes,
Gordons Chemists

Bewertet mit 4 von 5 Sternen

Fair price, prompt delivery.

It's hard to find the toothpaste I purchased anywhere else. The price was fair, and delivery was prompt with good communications about the order and delivery. Would have been 5 stars if delivery was free.

14. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Really good company

Really good company. Fast delivery. Ordered to wrong address. Emailed them immediately. They corrected my mistake. Thank you!

5. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

uncertain that its genuine

Not convinced that the perfume I purchased is 100% genuine. I purchased two 90 ml of Classique by Jean Paul Gautier , My friends and family have commented that they can't smell my usual perfume , of which I have worn on and off for the last 20 years. I shall return the unopened one for a full refund

19. August 2024
Gordons Chemists-Logo

Antwort von Gordons Chemists

Dear Sharon

Many thanks for your enquiry, and for your custom. We greatly appreciate that you have chosen to shop with us.

Please be assured that every item we sell is fully genuine and authentic, and has been sourced only from a Licenced Distributor.

The item you have purchased is an Eau de Toilette, which has less concentration than an Eau de Parfum; so this perhaps explains why you find the item you've received to be different to what you'd expected.

You can of course return any unopened item to us; please contact our Customer Services team at info@gordonsdirect.com to arrange this.

Best wishes
Gordons Direct

Bewertet mit 1 von 5 Sternen

Poor staff experience

Went to Gordons Springhill to get Beconase Spray as recommended by my GP. He told me my current spray has no steroid so will not be effective against my sinus condition. I went to the pharmacy and after a while the staff who also consulted with the Pharmacist informed me that i need a prescription for Beconase Steroid spray. I came home and rang the doctor again who was a little surprised at the lack of knowledge of the Pharmacy and even a quick google search tells me that The active ingredient in Beconase is a corticosteroid / steroid. I suggest you train your staff.

7. September 2024
Bewertung ohne vorherige Einladung
Gordons Chemists-Logo

Antwort von Gordons Chemists

Dear Michael,

Thank you for taking the time to send us this review.

We are so sorry to learn of your experience in the Springhill branch, this has been sent to our senior management to investigate. Would you mind providing us with your contact number please to info@gordons-chemists.com?

We hope to get this resolved, if you need anything else please do not hesitate to contact us.

Best wishes,
Charlotte
E-Commerce Assistant

Bewertet mit 1 von 5 Sternen

Free products are deliberately not delivered

Very bad online shop, they offer free products for ordering, these are then also included in the order confirmation. However, the free products are simply left out upon delivery. The free product is simply crossed out by hand on the delivery note

31. Juli 2024
Bewertung ohne vorherige Einladung
Gordons Chemists-Logo

Antwort von Gordons Chemists

Many thanks for taking the time to leave this feedback.

Please note that your order was not eligible to receive this free gift. This gift was available only with the purchase of certain items, which you did not purchase. This was stated clearly on our website, and we apologise if you've missed this information, and for any disappointment caused.

Best wishes, and many thanks for your custom.

Bewertet mit 5 von 5 Sternen

Great service!

I was trying to order the same product from ebay but they said they are not delivering to Northern Ireland like this is the other side of the world😤I found Gordons Chemist. Delivery was very fast and great product! Will definitely use it again😊

18. Juli 2024

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