GO Outdoors - Swansea Bewertungen 

2.711
TrustScore 5 von 5

4,8

Bran Close, Llansamlet, SA7 9DE Swansea, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 3 von 5 Sternen

Click and collect notifications still not working. Both my previous orders showing 'preparing your order' so just went to the store to check and on both occasions my stuff was there waiting for col... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I purchased walking boots, shoes and socks for a hiking trip. Tim served me on the footwear department. He was extremely helpful and knowledgeable. I also had help and advice from two female membe... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Visited the store yesterday and received fantastic service. Rachael in the shoe department was helpful, patient and knowledgeable about hiking and my particular needs. She went out of her way to find... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Tim who works at Go Outdoors Swansea, Llansamlet gave us fantastic service and advice on the best hiking boots to take on our upcoming trip to Base camp in Nepal. There was no pressure to buy, jus... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Campingausrüster
  2. Aktivbekleidungsgeschäft
  3. Fahrradgeschäft
  4. Kletterverein
  5. Reiterhof
  6. Laufsportgeschäft

Über GO Outdoors - Swansea

Vom Unternehmen geschrieben

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Vom Unternehmen geschrieben

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Kontaktinformationen

  • Bran Close, Llansamlet, SA7 9DE, Swansea, Vereinigtes Königreich

  • 01792 966114

4,8

Hervorragend

TrustScore 5 von 5

2711 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,8

Alle Bewertungen

(2.711)

36.353 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Nicola very helpful at checkout

Nicola very helpful at checkout. Good discounts for Club Members.

2. Februar 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Swansea-Logo

Antwort von GO Outdoors - Swansea

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Bewertet mit 1 von 5 Sternen

Terrible refund experience

Ordered an item in two sizes as unsure of size. Go Outdoors took payment for both and then cancelled one of the sizes.

The one that arrived didn't fit. I took it back to my local store where they refused to refund it as it was bought online. Now I have to pay to post it back to them and have the inconvenience of going to a post office.

27. Januar 2026
GO Outdoors - Swansea-Logo

Antwort von GO Outdoors - Swansea

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Customer Service from Teagan was awesome

2. Februar 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Swansea-Logo

Antwort von GO Outdoors - Swansea

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Great selection

Always plenty of choice for outdoor clothing and equipment all under one roof. Great discounts if you're a member.

2. Februar 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Swansea-Logo

Antwort von GO Outdoors - Swansea

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Very helpful and creative

Very helpful and creative, good communication.
Nikola was very patient and helpful.

1. Februar 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Swansea-Logo

Antwort von GO Outdoors - Swansea

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Very helpful staff

Very helpful staff, well laid out shop.

31. Januar 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Swansea-Logo

Antwort von GO Outdoors - Swansea

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Excellent service and prices that cant…

Excellent service and prices that cant be beat.

31. Januar 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Swansea-Logo

Antwort von GO Outdoors - Swansea

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Emilia was very professional

Emilia was very professional, efficient, friendly and helpful.

31. Januar 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Swansea-Logo

Antwort von GO Outdoors - Swansea

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Fantastic staff very helpful makes your…

Fantastic staff very helpful makes your shopping a enjoyable experience

31. Januar 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Swansea-Logo

Antwort von GO Outdoors - Swansea

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Wanted to return a coat my grandson…

Wanted to return a coat my grandson didn't like.
And i turned up at the til and Teagan made everything quick smooth and friendly. Always a pleasure at Swansea whether its buying or refunding.

29. Januar 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Swansea-Logo

Antwort von GO Outdoors - Swansea

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Helpful and informative

Helpful and informative

27. Januar 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Swansea-Logo

Antwort von GO Outdoors - Swansea

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

I Always love going into go outdoors

I always love going into go outdoors, the sales are amazing. I was served by Teagan and she was lovely and helpful

26. Januar 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Swansea-Logo

Antwort von GO Outdoors - Swansea

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Great experience shopping today at GO…

Great experience shopping today at GO Outdoors Swansea. Premier clothing and excellent prices. 5 star shopping.

25. Januar 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Swansea-Logo

Antwort von GO Outdoors - Swansea

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Served and excellent advice by Rachel…

Served and excellent advice by Rachel when purchasing walking boots.

21. Januar 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Swansea-Logo

Antwort von GO Outdoors - Swansea

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Great service from Tom

Tom advised me on the boots and socks most suited to my needs. He was very helpful and knowledgeable. Thanks

21. Januar 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Swansea-Logo

Antwort von GO Outdoors - Swansea

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Amazing service helped with wheelchair brake

I called in today with my grandmothers wheelchair, with the hopes of getting some advice as the brake on her wheelchair had snapped. (I thought it looked the same as a bike brake) Sara was able to direct me to Brian on the bike department who was super helpful! And assured me that he could fix it there and then much to my surprise!
I’d like to say a huge thankyou! My grandmother is over the moon! She was panicking that it couldn’t be repaired and that she would need to buy a new wheelchair. You’ve put her mind at ease knowing it was fixed on the spot.
Sara and Brain were so friendly and helpful. Thankyou Gooutdoors Swansea xxx

20. Januar 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Swansea-Logo

Antwort von GO Outdoors - Swansea

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Travelled from Haverfordwest to Swansea…

Travelled from Haverfordwest to Swansea go outdoors to try walking boots for a trek in Madagascar in April. Recommended by my wife to visit as I have had numerous issues with walking boots; when it gets hot my left foot tends to get swollen and my small toe will always feel pinched and makes trekking difficult. Have bought online before;it's been a right hassle with getting boots I haven't tried on, sending them back and having to try another.

I saw staff member Tim. He knew what was on about regarding boots. We went through several boot options, taking into account of the above. Gave me considerable time with trying different boots and different sizes. Was very approachable and patient with me. Also gave good advice on how to be double sure that the boots will definitely be right for me once getting home.Came away with a pair of decent boots with the Go outdoors reduced membership price and then put me in contact with another staff member as I was seeking advice on sleep mats, sleeping bags and backpack liner options. I wasn't purchasing the mats, bags or liners today, but got very good advice on what to look at before deciding what to type/brands to get. Another approachable and friendly staff member. Same with the checkout staff member.. The travel to and from Go outdoors was worth it

19. Januar 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Swansea-Logo

Antwort von GO Outdoors - Swansea

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 4 von 5 Sternen

Nicola server was lovely

Nicola server was lovely. Also the young girl in shoes dept. Not a lot of staff there so had to wait 5-10 mins which meant they were inundated with customers who had waited

18. Januar 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Swansea-Logo

Antwort von GO Outdoors - Swansea

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Tim thanks for your help choosing…

Tim thanks for your help choosing walking shoes, much appreciated

13. Januar 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Swansea-Logo

Antwort von GO Outdoors - Swansea

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr