Clicked and collected got home and theyd left the paint bomb security tag still on the school coat so had to do an hour round trip to our nearest go outdoors to get it removed with no apology what so... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Lovely Denise helped me out with a pair of waterproof walking shoes for a trip to Norway and she took time to make a fuss over our dog ,then found some socks for us . Matt served us very politely ex... Mehr ansehen
Unternehmen hat geantwortet
Denise and Bell were very helpful and patient today whilst we tried on lots of walking boots. They gave us good advice and we left happy customers.
Unternehmen hat geantwortet
Rory was extremely helpful when buying walking boots for my husband and myself. He was happy to fetch several sizes/styles and gave us advice on the different makes. We came away happy with our our pu... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über GO Outdoors - Ipswich
Vom Unternehmen geschrieben
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Vom Unternehmen geschrieben
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktinformationen
Anglian Retail Park, IP1 5QP, Ipswich, Vereinigtes Königreich
- 01473 794506
4,8
Hervorragend
2236 Bewertungen
Bittet Kunden um Bewertungen
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Excellent service today
Excellent service today, Denise was extremely helpful, she gave me really useful information about the products which allowed me to make informed purchases. Matt on the till was helpful to sort a query about the members card. Totally a great experience! Thank you!
27. April 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Ipswich
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Great Boots !
Needed a new pair of two season walking boots and was helped out by Denise and Matt at the Ipswich Whitehouse estate store, both very knowledgeable and helpful, tried several different pairs they suggested and came away with a great pair of boots at a great price - Thank you Denise and thank you Matt 👍🏻
27. April 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Ipswich
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Polite and helpful service from Celeste…
Polite and helpful service from Celeste and Eve.
Good price for products purchased.
19. April 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Ipswich
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Go Outdoors Ipswich
Served by Denise and Laura who could not be more helpful. Lots of choice so advice and recommendations proved very useful. Would certainly recommend this store.
20. April 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Ipswich
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Denise was extremely helpful and…
Denise was extremely helpful and knowledgeable. Her patience and demeanour made the whole buying experience enjoyable.
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Ipswich
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Very helpful today on my choice of…walking shoes
Very helpful today on my choice of walking shoes Max was great and so was sookie
17. April 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Ipswich
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Matt at the till was so lovely today
Matt at the till was so lovely today. I had trouble finding my membership card and he kept assuring me to take my time to find it. He tried to help… and eventually he found me on the system. He was very patient and really helpful.
11. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Ipswich
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Denise was very helpful and patient
Denise was very helpful and patient. I got the right trainers in the end!
Thank you 😊
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Ipswich
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Staff were helpful
Staff were friendly, helpful and knowledgeable. Thanks to Matt on the till for advising on the bundle discount and processing this for me.
11. April 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Ipswich
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Lovely Denise
Denise assisted us with footwear, she was very attentive and very kind, discussing walking and nature with my young daughter whilst supporting her to try on boots. She held a lot of knowledge regarding which footwear was best for which activity. Nothing was too much trouble. I really enjoyed talking to her too.
9. April 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Ipswich
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Antwort von GO Outdoors - Ipswich
Hi
Many thanks for taking some time to give us a 5 star review. We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
World Class Service
I went in for a puncture repair kit and was helped by Bill. He was so patient, kind and knowledgeable - a hat trick! He helped me find the right product and even waited while I consulted with my other half on the phone. He also didn't push me to buy unnecessary products and made sure I had the correct one. Thank you Bill, you shining star!
26. März 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Ipswich
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Very helpful
Had to buy a lot of things, an employee named Matt was really helpful and assisted with them And over an hour of buying things, the person in the register named dean was really polite and scanned our items like it was no problem- a big thank you to both of them!
1. April 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Ipswich
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Help and advice I got from Dani and…
Help and advice I got from Dani and Roxie was superb.
They were happy and made the shopping experience great fun.
27. März 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Ipswich
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Go Outdoors Customer Care Team
Very helpful and knowledgeable
Brilliant helpful, friendly, knowledgeable and patient support from Denise while looking for a new pair of walking shoes (and trying multiple pairs on!). If Denise hadn’t been as helpful I probably would have been overwhelmed and ended up not buying anything, instead of my very comfortable new shoes.
24. März 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Ipswich
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Helpful and courteous staff.
I was looking to buy mountain walking boots and the staff were very helpful. Denise and Belle gave really helpful advice about the boot fitting.
Very impressed by the friendly staff and service.
23. März 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Ipswich
Hi,
Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.
Best Wishes
Go Outdoors Customer Care Team
Very helpful and informed staff
Very helpful and informed staff.
Dani spent a long time helping me with walking shoes and was knew a lot about them.
Matt was helpful with an exchange.
22. März 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Ipswich
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Ashley was very helpful regarding my…
Ashley was very helpful regarding my return.
21. März 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Ipswich
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Excellent service from Emma in shoes
Emma in the shoe department was so helpful and knowledgeable, and super patient while I tried on lots of shoes. She helped cater to my many requirements and I came away with a great pair of walking shoes, thank you Emma.
20. März 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Ipswich
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Hiking shoes
Ashley in the shoe department is an asset to your store. Great service and advice. No pressure came away with my new hiking shoes. A very happy customer !
Will be coming back to get the other stuff I need.
19. März 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Ipswich
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
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