GO Outdoors - Chester Bewertungen 

2.649
TrustScore 4.5 von 5

4,7

Saltney Retail Park, River Lane, CH4 8RF Chester, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 3 von 5 Sternen

as always the overall pricing and range on the internet are excellent , the gent on the cycling and fishing area (chester) was really helpfull checking stock trying to find what i needed well done fo... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Served by Charlie this morning, what an absolute delight. Customer service skills were outstanding, his knowledge was excellent, he really went above and beyond to help us. There was a problem with ou... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

First time visiting Go Outdoors, we enjoyed looking at all the tents to help us makre our decisions. A massive thank you to Charlie, he was very knowledgeable about the products we needed as first tim... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Contacted GO Outdoors, as bedroom compartment had gone missing for Euro hike Sendora, the store very kindly ordered two bedroom compartments for free. Great service, Many Thanks.

Unternehmen hat geantwortet


Unternehmensdetails

  1. Campingausrüster
  2. Aktivbekleidungsgeschäft
  3. Fahrradgeschäft
  4. Kletterverein
  5. Reiterhof
  6. Laufsportgeschäft

Über GO Outdoors - Chester

Vom Unternehmen geschrieben

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Vom Unternehmen geschrieben

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Kontaktinformationen

  • Saltney Retail Park, River Lane, CH4 8RF, Chester, Vereinigtes Königreich

  • 01244 735744

4,7

Hervorragend

TrustScore 4.5 von 5

2649 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

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4,7

Alle Bewertungen

(2.649)

35.496 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Excellent choice of outdoor equipment…

Excellent choice of outdoor equipment at the Chester branch. Found everything that i was after without the need of a pushy salesperson. Alison on the till was very confident and pleasant to deal with.

9. März 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Chester-Logo

Antwort von GO Outdoors - Chester

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Good product

Good product, great service by go outdoors! Never disappointed

2. März 2026
GO Outdoors - Chester-Logo

Antwort von GO Outdoors - Chester

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Very good service

Very good service

9. März 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Chester-Logo

Antwort von GO Outdoors - Chester

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Great experience very helpful

Great experience very helpful

9. März 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Chester-Logo

Antwort von GO Outdoors - Chester

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Dealt with Simon and Chester branch…

Dealt with Simon and Chester branch about an issue I had with a purchase. He was a total professional and a pleasure to deal with. Totally satisfied with the outcome. Simon’s customer service/ support is without a doubt 5 stars.

8. März 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Chester-Logo

Antwort von GO Outdoors - Chester

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

We visited the Saltney store to buy…

We visited the Saltney store to buy sleeping bags, pillows, a bag and some maps etc for a backpacking trip we are doing soon and were served by Charlie on the tills who was very helpful, polite and funny! It made it such a good shopping experience. We will definitely be back. The Liverpool branch is actually closer to our house but we would rather travel to Chester for a better shopping experience

8. März 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Chester-Logo

Antwort von GO Outdoors - Chester

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 1 von 5 Sternen

Online ordering is a joke !

2nd Time ordering online, 2nd time being let down, AWFUL service, 100% failure rate, First order wasn't there when I arrived after payment despite phone call before travelling, 2nd time cancelled the only 2 items I wanted as no stock allegedly, despite web showing in stock at the time and also still available the next day............AVOID

21. Februar 2026
GO Outdoors - Chester-Logo

Antwort von GO Outdoors - Chester

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Bewertet mit 1 von 5 Sternen

AWFUL, ENTIRE ORDERING EXPERIENCE AMATEUR HOUR

AWFUL
Two items both showing as in stock ordered only for one item cancelled and refunded with no email explaining then second item shortly after was also cancelled. Reordered both again after verbally checking stock availability for the entire order once again to be cancelled with no explanation or information. Wasted three weeks and countless calls and emails back and forth. Entire experience and interactions with company a joke

17. Februar 2026
GO Outdoors - Chester-Logo

Antwort von GO Outdoors - Chester

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Charlie helped us

Charlie helped us - he was very friendly and helpful

1. März 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Chester-Logo

Antwort von GO Outdoors - Chester

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Great help and super friendly.

Great help and super friendly.

1. März 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Chester-Logo

Antwort von GO Outdoors - Chester

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Charlie is awesome

Charlie is awesome! … nothing was too much for him and he made the shopping experience much better than I expected

28. Februar 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Chester-Logo

Antwort von GO Outdoors - Chester

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Dare 2B jacket - HIGHLY RECOMMEND

Ordered Dare 2B coat.
Arrived quickly. Exactly as shown on the website
Discount added from
Membership.
Highly recommend the membership and coat I purchased. Much cheaper than anywhere else by £20+

7. Februar 2026
GO Outdoors - Chester-Logo

Antwort von GO Outdoors - Chester

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Bewertet mit 4 von 5 Sternen

Fantastic service by Simon in the…

Fantastic service by Simon in the Chester store. After enquiring about ordering a Mammut waterproof jacket online and use my birthday gift card, only to find out I was unable to use it online and only in store, I was very disappointed. Simon assisted me in store to purchase a different brand. Unfortunately not the purchase I originally wanted, but pleased with the outcome. Would have given 5 stars if it wasn’t for the gift card issue.
Thank you Simon.

20. Februar 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Chester-Logo

Antwort von GO Outdoors - Chester

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

We were served by a delightful young…

We were served by a delightful young chap at Go Outdoors, Saltney, Chester yesterday. So polite, so friendly, so well spoken and very funny. What an absolute credit to your team. Charlie, keep smiling and shining .. more retailers need people like yourself behind their tills. Thank You. Lorna Lyte-Mason

15. Februar 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Chester-Logo

Antwort von GO Outdoors - Chester

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Charlie was great during our visit…

Charlie was great during our visit today! Really helpful with checking out, asking if I held a blue light card. If it was not for him I wouldn’t have known it was an existing offer! Thank you Charlie :)

14. Februar 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Chester-Logo

Antwort von GO Outdoors - Chester

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Get a membership card.Went to the saltney branch yesterday…

Went to the saltney branch yesterday and purchased three items, I was served by Alison F she sold me a membership card which took less than a minute which I might add saved me a lot of money for only five pounds, I saved more than that on each item. Thanks Alison F.

13. Februar 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Chester-Logo

Antwort von GO Outdoors - Chester

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Best outdoors stockist in North West

Very helpful sales assistant, Alison F, today. Managed to get everything I wanted under 1 roof - rucksack, waterproof jacket, mid-layer. Large spacious store. Ample parking. Well stocked with everything for enjoying the outdoors!

13. Februar 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Chester-Logo

Antwort von GO Outdoors - Chester

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Helpful & friendly service

Helpful & friendly service from Alison thanks

12. Februar 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Chester-Logo

Antwort von GO Outdoors - Chester

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Fruendly and Helpful Service

Simon was very friendly and very helpful. I truky fekt that nothing was too much trouble for him to ensure i got the exact items i needed. All in all a good shopping experience.

10. Februar 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Chester-Logo

Antwort von GO Outdoors - Chester

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

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