as always the overall pricing and range on the internet are excellent , the gent on the cycling and fishing area (chester) was really helpfull checking stock trying to find what i needed well done fo... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Served by Charlie this morning, what an absolute delight. Customer service skills were outstanding, his knowledge was excellent, he really went above and beyond to help us. There was a problem with ou... Mehr ansehen
Unternehmen hat geantwortet
First time visiting Go Outdoors, we enjoyed looking at all the tents to help us makre our decisions. A massive thank you to Charlie, he was very knowledgeable about the products we needed as first tim... Mehr ansehen
Unternehmen hat geantwortet
Contacted GO Outdoors, as bedroom compartment had gone missing for Euro hike Sendora, the store very kindly ordered two bedroom compartments for free. Great service, Many Thanks.
Unternehmen hat geantwortet
Unternehmensdetails
Über GO Outdoors - Chester
Vom Unternehmen geschrieben
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Vom Unternehmen geschrieben
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktinformationen
Saltney Retail Park, River Lane, CH4 8RF, Chester, Vereinigtes Königreich
- 01244 735744
4,7
Hervorragend
2649 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Incredibly helpful staff
Simon was both approachable and incredibly helpful when I purchased here today. Spending nigh on £300 on a waterproof is a big purchase but he was more than helpful as we explored ways to save money on my purchase. He was happy to spend the time and effort, customer service with a capital C. This is not a one-off experience either, we always find the staff knowledgable and helpful. Thanks
2. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Chester
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Lovely experience due to staff
Charlie who served us on the till was very welcoming and friendly, charlie also took the time to talk talk us the the promotions and show us how we had saved some money. All round lovely person could tell they enjoy the job.
31. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Chester
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Helpful Cashier.
Thanks Simon, very helpful, checked stock for me.
28. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Chester
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Best equestrian store in the area!
Came for horse riding kit, excellent service from the staff - very knowledgable and a great range of stick across the prices. Had been to a different equestrian store earlier the same day and left empty handed, but bought boots and a hat in GoOutdoors, the experience was well worth it and will be my go to for further horse supplies
27. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Chester
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Excellent service
Staff member on the Naylors desk at 1330 on 27 Dec was so helpful and couldn’t have done more for us!
27. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Chester
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Great prices and brilliant staff
Great prices and brilliant staff, had the pleasure of being served by Charlie today who was not only extremely helpful but really friendly and a good laugh 10/10
26. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Chester
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Consistently great 5* service
As frequent GoOutdoors shoppers, Simon and his team at TeamChester always go above and beyond, they are super friendly, knowledgable about all products and really helpful.
22. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Chester
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Charlie was fantastic
Charlie was fantastic. Was really patient, funny and kind when assisting.
20. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Chester
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Great service - Charlie
Great service all day, especially from Charlie on the checkout. Friendly, personable and always happy to help!! Probably the nicest experience I've ever had visiting a GoOutdoors and all because of his positive attitude!!
14. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Chester
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Neil was super friendly and…
Neil was super friendly and knowledgeable, will definitely be returning!
16. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Chester
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
We visited the shop today in search for a coat for our son
We visited the shop today in search for a coat for our son, we asked for assistance with this which we got with a smile and then the lovely lady on the till ( Alison ) I think her name was and although she was going through a hard time this Christmas herself due to bereavement was so lovely, talked to our son and made conversation with us as parents. What a great experience, (you don’t get that shopping online)
Great shop and lovely staff 👌
11. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Chester
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Not long to wait to be served
Not long to wait to be served. Alison was so helpful
10. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Chester
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Charlie's flawless customer service skills
I was served by Charlie who could not do enough for me... His customer service skills were epic..I'll definitely be back:)
7. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Chester
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Always super friendly and supportive…
Always super friendly and supportive staff. Caitlin and Alison helped me find a new suitable riding helmet, being friendly as well as knowledgeable! Thank you.
6. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Chester
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Fantastic customer service
Fantastic customer service, Simon was great could not do any more! Well done!
6. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Chester
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Resolving issue with online order
I went into the Chester store after receiving a tent through an online purchase that appeared to be missing the correct pegs. I was really disappointed at first though Simon could not have been more helpful to rectify the issue and ensured I left the store feeling really positive about the whole experience! Could not recommend the Chester store or Simon enough - customer service that is second to none!
3. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Chester
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Fishing Dept.
Matt in the fishing department was very helpful, will definitely go back.
20. November 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Chester
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
You have a women called shaz who works…
You have a women called shaz who works on the tills absolutely brilliant need more people like her working for you thank you
3. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Chester
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Jake and Simon in saltney
Jake and Simon in saltney . Very helpful and courteous.
1. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Chester
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Thanks to Charlie
Thanks to Charlie for being so patient today at the till whilst we sorted out our payment.
It’s staff like Charlie that make shopping that little bit better
30. November 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Chester
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.