Go Airport Parking Bewertungen 

I messaged about my parking to be told my parking was cancelled. They said theyd refund me in 14 days. I have not recieved any confirmation of refund or proof its actually been processed. I have rang multiple times and been told no one can help. I have emailed multiple times and been ignored.

WARNING – Please read before booking with this company.

I booked a meet and greet parking service believing it was connected to Birmingham Airport, but after returning from my trip I ended up receiving a parking charge notice because my vehicle had apparently been parked in a random car park instead of the secure airport parking that was advertised.

What concerns me even more is that after researching further, I discovered very similar experiences reported by other customers online and in news articles, including a couple travelling to Ireland earlier in April whose story was featured by Birmingham Live.

There also appear to be reports from customers saying they were originally given details of one parking location, only to later be told they had been “upgraded for free” to another arrangement, which naturally makes customers feel reassured at the time. Looking back now, the whole situation feels extremely misleading and unclear.

The experience caused unnecessary stress after returning from holiday, especially trying to get proper answers while being passed between different company names, websites, and contact details.

I would strongly advise anyone booking airport parking to double-check they are using the official Birmingham Airport website or a fully verified provider before handing over their vehicle and keys.

A holiday should not end with parking charges, uncertainty about where your car was actually kept, and worries afterwards about scam texts and unexpected notices.

Do not use this company. I booked meet and greet parking at Leeds Bradford Airport months ago. The instructions I got said this is the official LBA meet and greet service. Tonight I've had a text message saying its been cancelled. We fly in 2 days time. Utter jokers. Completely unprofessional.

I do not recommend Go Airport Glasgow.

When we arrived at the parking, nobody was there. There was no shuttle car to take us to the airport parking as promised. We were told to order a taxi ourselves and that we would be reimbursed for the cost. They also assured us that on our return journey someone would be waiting for us at the airport, as long as we called them in advance. They explained they were “extremely busy.”

Unfortunately, when we returned, exactly the same situation happened again. We called them, but nobody came to pick us up, so once again we had to pay for a taxi ourselves.

This was three months ago. Since then, I have sent multiple emails, provided all taxi receipts, and repeatedly asked for the promised refund. Despite this, I still have not received my money back.

Very disappointing customer service and poor communication. I would not use this company again.

We left our car with this valet parking service for 10 days in Dubai and came back to an absolutely unacceptable situation.

The inside of the car smelled strongly of cigarettes, there was cigarette ash inside, food waste left in the back seat (we got all the pictures to prove that). What makes this even worse is that our newborn baby’s car seat was installed in the vehicle the entire time. The fact that someone smoked inside a family car with a newborn seat is beyond careless and completely unacceptable.

On top of that, despite informing them of our arrival time multiple times, we waited over an hour for the car to be returned. During that wait, we repeatedly called the driver and were told several times he was “5 to7 minutes away,” which was clearly untrue. Mind you, we had to wait for an hour with our newborn baby.

To make matters worse, we still had to pay the full 10-day valet parking fee ourselves, in addition to paying out of pocket for professional cleaning to remove the cigarette smell and mess left behind in the car.

It has now been over a month since we raised this issue directly with the company. Apart from verbal apologies, no accountability has been taken and no reimbursement has been made.

Extremely disappointing experience and a complete lack of professionalism and responsibility. We would strongly advise others to think twice before trusting this company with their vehicle.

Great service on time and with a snile

Quick, efficient and well priced service!
Made easier by keeping in contact via WhatsApp which meant we waited only 5 minutes for our pick up - very much appreciated when you’ve came off of a long flight late at night!

We booked way back in Feb for parking at Manchester Airport on 26 Apr 26. Two days before this date we had a text to say it had been cancelled. I tried to call multiple times but to no avail. spoke with them via chat and was told the parking was cancelled due to parking maintenance. My wife tried to book again on the same day as we were cancelled ie 24 Apr. She was allowed to rebook but the price had doubled.

We booked with another company.

On drivingnpast whete we would have parked there was no such maintenance. Hmmm.

We went on holiday and returned 10 days later. We drove past the parking and still no maintenance.

I was assured I would get a refund. But nope. We are now going through our bank to do a charge back. Wish I'd knew about this site before booking as we wouldn't have booked.

AVOID AVOID AVOID.

Genuinely awful customer service. Have been told to email and contact various ways to get a refund - it has been months and no replies to emails. Shocking customer service and no way of escalating. Will never use again and recommend no one else does.

We contacted the company as per the email and arrived at the “car park” after 20 minutes, we were greeted by a closed gate so I rang the same number and they gave me a code to enter the site, the instructions on where to park were difficult to follow as the site was dark but we understood that we were to park near the “green bunker” I did so and the receiver of the call told me that it was fine where we were parked and we were able to keep our keys. We were told the “bus” had just left and we would be getting an Uber instead. We then waited around 20 minutes for the Uber to arrive and were eventually greeted by the receiver of the call and the uber at the same time, the receiver told me that they’d need to move our car so would need the keys, we weren’t given any “receipt” as specified on the original email I received. We were then dropped at the 1 hour free car park at LBA.

Upon our return this is where the problems started. I rang the number from the email and was told to wait in the baggage collection area as the driver would take 20 minutes to arrive so I would receive a call when the driver is 5 minutes away so we could walk down to the car park. I then received another call from a different number 5 minutes after the original call saying that the company couldn’t find my booking, I told them as many details as possible and they said that my booking had been put down as a “no show”. I was then called again 11 minutes later and told that everything was ok and again that the driver would be there to pick me up in 20 minutes I let this slide as there was obviously some sort of mix up. After 20 minutes I called one of the 3 numbers and it was received by a different person again and I was told that the driver would be with me in another 20-30 minutes after already waiting over 35 minutes - at this point in the cold as we had not received any communication and headed out of the baggage area into the smoking area as we were getting impatient due to the long wait time.

I argued the point that we had already waited 35 minutes and was told by the operator that there’s nothing they could do and hung up immediately, I then rang back instantly and was received with a terrible attitude and told at the end of the conversation that we should head towards the 1 hour car park as the driver was there

we headed down to the car park and want sure where to look and found 2 gentlemen one of which I recognised from the trip out we put our bags into the back of the van and headed towards the car park where we had originally left our car. On the way the driver stopped and dropped off the other gentleman in the vehicle and we were told that the company had paid for 10 spaces in the premier inn car park. I didn’t think anything of this as the driver was talking about all sorts of random things. We were about 10 minutes away from the airport parking lot and the driver received a phone call (this didn’t connect to hands free) and he said he’d have to answer. He carried on driving and answered his phone, the person on the phone said that they couldn’t find a car which was the same make and model as my vehicle and the driver said the the person on the phone to “keep looking and let me know”. He then received another call a couple of minutes later - he again answered it whilst driving - to which he stated that the car they were looking for was blue (the colour of my car) and the same make and model. I asked him if the vehicle they had “lost” was mine and he said “no it’s someone else’s”. When we eventually arrived at the airport parking lot 1 hour 15 minutes after my original call we drove to where I had parked my car and it wasn’t there, we then proceeded to the corner of the “parking lot” and the driver said can I see my car I said yes and pointed it out. We then got out of the van collected our bags and the driver said you might want to leave your bags in the can as the drive we had dropped off had my keys we then had to wait a further 15 minutes for the other driver to arrive. We were offered 20% discount by the gentleman who drove us to the car park but not received anything yet and I’m not expecting to from the previous contact I had with them.

All in all a dreadful experience and very stressful, would not recommend to anyone.

Just to make it clear this is for the Glasgow car park.
The signage for carpark not great but there was someone waiting for us to guide us to the large gated compound. Our car was taken away to be parked up, got in shuttle vehicle with another couple , the drop off fee was split between us. Pick up was good had to wait 10 mins. Our car had not been moved was exactly the same as we left it. Would definitely recommend.

SCAM SCAM SCAM. THIS COMPANY IS THE BIGGEST SCAM. DO NOT USE IF YOU VALUE YOUR VEHICLE. We came back to Dubai airport they’d used all the petrol and the car had been smoked in and there was a burn mark in the upholstery. Our car has been ruined by these SCAMMERS. DO NOT USE THIS COMPANY. Cannot be trusted. More than a week and the smell is still in the car. DO NOT USE

Good friendly service, speedy transfer to the airport from the car park (found easily with postcode given on email, signage small but present). Nice not to have to wait like at a big car park where you would be on a communal bus. Only factor that you need to be aware of, which was on the email but not obvious on the website is that you have to pay the car park fee on drop off and collection so cost is an extra £14 - might not be the best value option as a result. But good otherwise.

I arranged pick and drop on Dubai airport terminal 3. Pick up was fine. On return the car was delivered nearly one hour late. I an my wife waited on the kerb side with luggage. The car was then brought to a different place to where we were told to wait. When we finally got our car back it stank of cigarette smoke. There was cigarette burn on front passenger seat. Th care had been used in our absence as we left nearly 230 km range petrol and only 70 km was left. We complained on the WhatsApp number we had as yet have had no response. Very poor experience.

Super easy. Shuttle took us to the airport straight away and when we landed we only had a 10 minute wait. Super friendly staff. Would highly recommend.
My only feedback would be some signage outside of the parking lot and on the shuttles themselves. Otherwise all communication was easy via what's app or phone. Thanks

I rarely leave reviews, but this has been one of the worst experiences I’ve ever had with any company.

I paid £49.90 for a Glasgow Airport Meet & Greet service and received absolutely nothing in return. Instead, my car was left in the Holiday Inn car park in Glasgow for 5 days, completely unattended. During this time, I was repeatedly told my vehicle was “safe” and being properly looked after — which was clearly untrue.

As a direct result, I have now been issued with a £100 parking charge because of where they abandoned my vehicle.

Despite confirming that I would receive a refund, I have still not received my £49.90 back, nor any proof that it has been processed.

I have since read other reviews and noticed they are almost entirely either 5★ or 1★, with very little in between — which is concerning and reflects how inconsistent this service appears to be.

I am now pursuing a chargeback and will be reporting this matter to Trading Standards and the relevant authorities, as I feel I have been seriously misled and taken advantage of.

Based on my experience, I would strongly urge others to think very carefully before using this company.

Excellent service. Would definitely recommend

AVOID!

I had an absolutely awful experience with Go Airport Parking Leeds Bradford from start to finish and would strongly advise others to avoid.

The night before our booking (we were due to arrive at 4am), we messaged to confirm someone would be there to pick us up. This was confirmed, and we were told to ring a specific number on arrival. However, when we got there and tried calling multiple times, the phone was switched off—even though our text messages were still going through.

Eventually, I received a call back from a completely different number. When I questioned this, I was told the driver had “two SIM cards,” which immediately felt unprofessional and concerning. We were directed to an industrial estate where the gates were closed, there was no one around, no reception, and no way to get through to anyone.

We ended up stranded at 4am, waiting for them to call us back. They eventually arranged a taxi, which then cancelled because of the one-hour free stay rule at the airport. After even more waiting, another taxi finally arrived about 20 minutes later. By this point, we were extremely stressed and uneasy about leaving our car in what felt like an insecure, deserted location.

The return journey was no better. I messaged again that morning to confirm a driver (not a taxi) would be there to collect us. Despite this, after landing and calling as instructed, I was told yet again that all drivers were “busy” and a taxi would be sent instead. This made no sense given we had pre-booked.

We were assured the taxi would be waiting when we exited the airport, but instead we were left standing in the cold and rain at 11pm for another 20 minutes. When the taxi finally arrived, it wasn’t even at the agreed pickup point.

Overall, this was a completely stressful and poorly managed experience. There was a clear lack of organisation, communication, and reliability throughout. I would never use this service again and strongly recommend others steer clear.

The person I was in touch with has now blocked me even though he reassured me I would receive a refund and I’ve had no response to my formal complaint. This will be getting taken further to trading standards as they are complete liars.

Excellent service. Great communication, friendly and helpful staff.

The driver was very nice and picked up came to airport on time and got us to the airport on time. Really recommend him for any future trips.