Givergy Bewertungen 209

We were the high bidder in a Givergy auction for a vacation package worth over $4,000. After winning, we were told that we would be able to book within three business days. A month and many emails later, they never delivered, citing only a nebulous communication issue with the hotel as the reason for their failure to deliver. Givergy does not have the items they allow to be auctioned on their site "in-hand" and we were only refunded after the managing director of the charity we meant to support reached out to Givergy leadership and threatened to cancel future events with them. Otherwise, they would have likely stolen their fat commission from the auction taken from the donation to the charity. Disgraceful and I highly encourage charities to look elsewhere for their auction platform to one that will save you and your donors alike a huge headache.

Overall, extremely pleased with the pricing (and reduced, during COVID) and usability. I can understand why all other groups recommend Givergy and I will do the same! As with many other groups, it was our first online auction experience, and actually the most successful one to date. The platform options opened up revenue options that we were not previously considering (pledges, etc.) We will look forward to using Givergy for our future fundraising needs!

This was our first online charity auction ( having completed a number of live ones previously). Givergy were extremely helpful from the get go. Their technology is great, the website is slick they have thought carefully about their product from the perspective of all users ( bidding, donating, staff set up, post event payment) and appear to be making improvements all the time based on feedback. Pricing structure is clear. We were assigned a dedicated individual to talk us through website set up and also our event - they were 'with us' throughout the process, we could go back with questions whenever we liked and they were always answered quickly. No question too noddy ( thanks Emily).They provide a great deal of helpful documentation. You need to work through it , but it does answer your questions. There is also dedicated person on chat to help when you are filling in/editing the various database fields for the website ( even available on weekends answering within minutes). As a charity you do need people on staff who can edit and upload photos, and have a general level of technological/computer acumen to populate the website, but it is pretty intuitive to use with the help of guides. We also have staff who understand and can make films and are au fait with online events which helped us a lot with our final event. The event rehearsal felt quite quick but it was enough. have good equipment for your event and test it. You will need to invest time in makign a good auction website, but the support from Givergy - human an technological is excellent. I am glad we could watch previous events because we could see what worked and what didn't. ERT would definitely recommend Givergy and use them again.

Thanks to Givergy, even in these challenging times, our first ever online auction was a resounding success. As a non-profit, it's wonderful to know that a company exists that is willing to go the extra mile. Their support staff is incredible - they cropped photos (numerous times!), answered questions and sent reminders and tips for success. Givergy kept giving, and so we'll definitely be back next year!

Givergy provided our supporters with an easy and impressive looking platform to bid and donate on. Their customer service is fantastic with support available all the time. A great experience.

“Thank you Givergy for making our most recent Silent Auction experience as seamless as it could of been and for providing options for additional customizations. We were able to use the platform to meet the additional needs of our virtual event instead of having to use a different platform. Givergy is VERY easy to use on the backend and VERY user friendly on the front end!”

Cheryl Jorritsma, Development Officer
Pediatric Oncology Group of Ontario (POGO)

Savour Virtual: Wine & Food Experience was the first time the Health Sciences Centre Foundation used Givergy for our Fund-A-Need Action or Online “Written-Bid” Auction. We were very impressed with the platform, guidance and support provided. Our attendees found it easy and fun to use and we aim to utilize Givergy going forward.

Monique Levesque-Pharoah
Director, Sponsorships & Events
Health Sciences Centre Foundation

I cannot speak highly enough about this platform, ease of use, and wonderful team. We were set up in a few days and ready to hit the ground running. I am so impressed with Givergy and can't wait to host another silent auction so we can use it again! Thank you for making our event a seamless success.

I set up an online Buy Now Sale with 135 items which was a daunting prospect. It was really time-consuming as I used the DIY cost-saving option. I had to learn lots to set up the website and load the items but I had a lot of online support 24/7. It is pretty comprehensive and gets easier to use the more you do. The feedback was amazing on the professional look of the Sale and I would recommend using Givergy. We sold almost all our items over two days and we were really pleased with the income.

Nice website
Shame there are not more items for auction

Givergy are a fantastic team to work with, highly professional, flexible and approachable. We are extremely grateful to them for boosting our fund-raising efforts.

“Givergy is so easy to learn and use! Our auction site looked fantastic, and all of our donors and participants provided glowing feedback on how the site looked and its ease of use.”

Ella and the team were really supportive and always available for any questions or concerns. Our on-the-day virtual event support was also really responsive and dealt with any issues quickly and efficiently - our virtual event went really well and we were overall very happy with Givergy!

I would just like to say how impressed I am by the system, the people and the service at Givergy. It has been a flawless experience and one that I would not hesitate to recommend.

I can highly recommend Givergy for your next virtual event! I organised a Christmas Gala auction and was so nervous to hold it virtually for the first time in 9 years, but Ella and the team were amazing from start to finish. The whole process was simple with helpful communication every step of the way and the event received great feedback.

Having used the Givergy platform several times over the years, I find it to be extremely user-friendly and the support team very efficient and amiable. It's my go-to solution for fundraising technology

Very poor communication, leaving prize winners very unhappy and confused

This is a quality product that we trusted to support of 3 campaigns this year based on an introduction. One campaign was in London and the other 2 were in the US (NY & SF). The events all varied in format, but Givergy was a fantastic system throughout, and their team were very responsive...which was important to us.

I recently worked with Givergy for our Virtual Gala, raising money for charity, and found their service extremely helpful and supportive, even with my numerous questions!

All the Givergy staff have been very quick to respond and action items/queries that I raised, and always happy to help with whatever I needed.

I have found their system easy to navigate, and simple to upload pledges & auction items, and easy to change the design to make each platform unique and fitting with our event.

From a supporter perspective, the site was very easy to use, looked fab, and helped to raise a lot of money for a great cause!

Our organization used Givergy's auction platform for our Virtual Gala the other day and it was a major success! Support team was quick to respond to all inquires and the auction site looked great. Overall, super easy to manage- a great experience.