Givergy Bewertungen 209

TrustScore 4 von 5

4,1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

We just started using Givergy and the check in process is very simple and user friendly! The backend can be a bit difficult to navigate but with time you start to figure it all out. I do wish we had... Mehr ansehen

Bewertet mit 3 von 5 Sternen

Givergy was kind enough to give us the free version of their auction website as we are a small school for charity. But when it came to the auction day a lot of the features stopped working. I couldn't... Mehr ansehen

Bewertet mit 4 von 5 Sternen

This is a a great fundraising tool. Makes donations and purchases seemless and keeping tack of guests and table with notifications so easy. I've been using for the last 4 years and will use again next... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We were very happy with Givergy at out last event. The platform has all the functionality we needed and more. The online support was quick and responsive when we had a technical question (No AI... Mehr ansehen

Unternehmensdetails

  1. Online-Auktionsservice
  2. Auktionshaus
  3. CRM-Anbieter
  4. Eventmanagement-Firma
  5. Dienstleister für Veranstaltungstechnik
  6. Tickethändler

Vom Unternehmen geschrieben

Givergy is on a mission to help organizations raise more funds and change charitable giving worldwide. As a certified B Corporation with an award-winning fundraising platform, Givergy offers a range of cutting-edge fundraising solutions and expert advice. With operations in North America, UK & Europe, Australia, and Hong Kong, Givergy has supported over 3,000 nonprofits and charities to help them raise over USD $1.1 billion worldwide, helping some of the biggest names in the fundraising industry.


Kontaktinformationen

4,1

Gut

TrustScore 4 von 5

209 Bewertungen

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Bewertet mit 5 von 5 Sternen

Very professional

Very professional. When i won my item givergy contacted me directly and helped me with any questions i might have had

21. Mai 2018
Bewertung ohne vorherige Einladung
Givergy-Logo

Antwort von Givergy

Thanks Jörgen, we hope you enjoy your prize!

Best wishes,
Team Givergy

Bewertet mit 2 von 5 Sternen

As soon as I won my bid

As soon as I won my bid, I heard nothing more. Flying to Seville tomorrow for moto gp. Still no tickets

2. Mai 2018
Bewertung ohne vorherige Einladung
Givergy-Logo

Antwort von Givergy

Hi Jeremy,

Sorry about this. We've just got in touch with Two Wheels For Life who have said that they were in contact with you last night and that Donna from their team will meet you in Seville before the event to give you the tickets.

If you need anything else please let me know, and apologies for any inconvenience caused.

Enjoy the GP!

Best wishes,
Team Givergy

Bewertet mit 2 von 5 Sternen

Not a very good website, further development and improvement needed to improve the clarity of the bidding process.

I've gone through two bidding processes on this website and both of them were problematic.
With the first I was the winner of the auction but after it had finished I was informed that my bid was below the reserve price on the item and so the charity would have to be contacted to decide whether to re list or not. The problem for me was that nowhere on the auction details did it say that there was a reserve price on the item.
I contacted Givergy about this and suggested that it would be a good idea to state the reserve price for the item as by doing this people would:-
a) have an idea as to the intended cost of the item
b) would not have their hopes raised and time wasted bidding on an item that may well have a reserve price which was out of their reach.

Givergy accepted my comments and said that they would do this. However, on the next similar item that came up for auction, instead of stating clearly that there was a reserve on the item AND saying what the price was was they chose to put a message on the page, below the current bid, informing people that there was a reserve on the item which had not been met by the current bid. This is not the same as what I suggested and, in my opinion still leaves things unclear.

I then bid on another item for the same charity. Prior to this I had carefully read the details of how the bidding process works using the FAQ section of the website. These stated that if there was a higher bid placed on an item within the final 2 minutes of the auction the countdown clock would be re set to 2 minutes and this would happen each time a higher bid was placed.
With just over two minutes to go I placed a bid on the item that I wanted. By the time that my bid was placed there was less than 2 minutes to go. The page refreshed to show that I was the highest bidder and the clock counted down to zero. My web page still showed the message saying that I was currently the highest bidder right up to, and after the end of the sale. About a minute after the sale ended I received a text message informing me that unfortunately I had been out bid! I was still looking at a screen telling me that I was the highest bidder!! I had also watched the timer count down to zero without re setting or my message changing to one informing me that I was no longer the highest bidder.

After contacting Givergy (again!) I found out that the re setting of the timer after a higher bid had been discontinued some time ago but that for some reason the relevant page of the website had not been updated. I also discovered that after making the highest bid on an item and getting a refreshed page informing me that I was the highest bidder the only part of that page that is updating in real time is the timer!
In actual fact I had been outbid by someone else but there is nothing on the website that informs you of this. the only way that you can keep track of what is happening with the auction is to constantly reresh the webpage! I never found anything on the Givergy website informing me of the need for this.

Givergy were very apologetic when I took this up with them and said that they hoped to incorporate real time inprovements into a future upgrade, however I think that website should have had these features from the start. In this way people know where they stand and can keep track on what's going on.
To be fair, this last problem could have been avoided if I had used the maximum bid facility but having had a very unsettling and suspicious experience when using one of these on another website I had chosen to bid 'live' - or so I thought.

16. April 2018
Bewertung ohne vorherige Einladung
Givergy-Logo

Antwort von Givergy

Hi Michael,

Thanks for the feedback and we do apologise again for the issue with the FAQ's being out of date, completely our fault and this has now been updated. In regards to the reserve price we have taken what you said on board and removed this feature completely for any upcoming campaigns. Unfortunately, we have a few clients who signed up prior to us changing this, so are contractually obligated to continue with their use of reserves. We have inserted the line about there being a reserve price, but the charity did not want to disclose exactly how much this reserve price is.
We have a long list of improvements that would make the site a whole lot better, including the auto update of the highest bid, unfortunately, the team have had other things that needed to be addressed first, so hopefully we'll get to that soon.

Best wishes,
Team Givergy

Bewertet mit 5 von 5 Sternen

It was my first purchase that I was…

It was my first purchase that I was biding something. And now when I know how things works I can say only good things about your page.

This was my first purchase on your page but I can say it is not the last one.

Best regards.

16. April 2018
Bewertung ohne vorherige Einladung
Givergy-Logo

Antwort von Givergy

Thanks Jan! Wonderful to hear and thanks for supporting a great cause!

Best wishes,
Team Givergy :)

Bewertet mit 5 von 5 Sternen

Great experience and easy to understand/use

This company provides everyone with one-of-a-kind opportunities - No matter how big or small each of them are! All whilst working with great charities to support great causes - The team are hardworking and very helpful!

26. Februar 2018
Bewertung ohne vorherige Einladung
Givergy-Logo

Antwort von Givergy

Thanks Christy, that's great to hear!
Best wishes, Team Givergy

Bewertet mit 4 von 5 Sternen

When you click 'recently added it …

When you click 'recently added it shows the oldest not the most recently added and you have to scroll all the way down to the end - frustrating

18. Dezember 2017
Bewertung ohne vorherige Einladung
Givergy-Logo

Antwort von Givergy

Thanks for the review we really appreciate it! Our tech team has been working on this issue, and it will be fixed on the site by the new year. :)

Bewertet mit 5 von 5 Sternen

Deal with confidence

Deal with confidence. Won a great prize but unfortunately there was a date problem, very easy communications with Givergy to sort it out & I was the greatest Aunt ever !

7. Dezember 2017
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Perfect

I can totally recommend Givergy to everyone, who is looking for an awesome experience or a special auction item with the bonus to help people in need. Aaaand thanks to the Givergy Team for answering all my question before and after bidding :)

4. Dezember 2017
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very clear

Won 2 items through givergy. Process was very smooth with a clear explanation of what would happen

4. Dezember 2017
Bewertung ohne vorherige Einladung

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