Gil-Lec Electrical Wholesalers Bewertungen 

1.991
TrustScore 5 von 5

4,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Had this particular sockets fitted a few years back, the rocker on one suddenly ceased up. Never thought I would get the exact replacement till I came onto this sight by chance, the reviews were good... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I used Gil-Lec to purchase two extractor fans, as it was the best price for the fans that I wanted. Unfortunately the 2nd fan developed a clicking sound within the first few weeks. I messaged Gil-... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Fast next day free delivery . I’m currently waiting for my electrician to put this extractor fan in. The guy on the phone spent 5 minutes talking about different types of extractor fans and what he wo... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Great selection of gear. Competitive prices. Ease of use of their online store. Quick delivery. Aftersales help was top notch. I ordered the wrong RCBO, but Jason helped me out quickly with great comm... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Elektrogroßhändler
  2. Elektrofachgeschäft
  3. Beleuchtungsgeschäft
  4. Lichtgroßhändler

Über Gil-Lec Electrical Wholesalers

Vom Unternehmen geschrieben

Welcome to the official Trustpilot profile for Gil-Lec Electrical Wholesalers

At Gil-Lec Electrical Wholesalers we have served homeowners, electricians, industrial contractors, and retail outlets for over 37 years. Supplying high-quality electrical materials throughout the UK and Europe.

We have been voted the UK's Best Electrical Wholesaler by the Electrical Times magazine on numerous occasions.

Gil-Lec's online store offers thousands of electrical items including extractor fans, designer lighting, decorative switches and sockets, smart lighting control systems, fuse boards, electric car chargers and more.

Contact our Customer service

Featured Categories

Lighting Lighting Controls Switches & Sockets Ventilation Circuit Protection Fire & Security

Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

1991 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,8

Alle Bewertungen

(1.991)

26 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Competitive Pricing and Great Service

Best price I could find for a Vent Axia Centrif Duo Plus 2-Speed extractor fan. Free delivery too. Fast, efficient service. I've used Gil-Lec before and certainly would again.

21. November 2024
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Antwort von Gil-Lec Electrical Wholesalers

Thanks Colin!

Bewertet mit 5 von 5 Sternen

Delivered next day as promised and not…

Delivered next day as promised and not the 'just made it' in mid evening like some.
Product exactly what I expected.
Only thing I would like to see is to cut out the double packaging (plastic bag around cardboard, possibly because 2 boxes inside but could have taped them together)

14. November 2024
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Antwort von Gil-Lec Electrical Wholesalers

Thanks Tim!

Bewertet mit 2 von 5 Sternen

The website allowed me to make an…

The website allowed me to make an order(Sunday) but 2 days later(Tuesday) I received an email informing me that the items were not in stock and wouldn’t be available for 2-3 working days. It’s now been a week(Sunday) and I’ve been asked to do a review. I’ve not received another email informing me that my order is on its way so I can only assume it’s not as I’ve still not received it. Draw your own conclusions but if you do order it would as well to follow up with a phone call or email just to check availability especially if you’re in a hurry for the goods!
On the positive side at least I was able to find what I was after as I did have trouble finding the light and driver elsewhere. That should have set my alarm bells ringing at the time!

27. Oktober 2024
Gil-Lec Electrical Wholesalers-Logo

Antwort von Gil-Lec Electrical Wholesalers

Hello Alan,

Many thanks for your review. The items you ordered are listed with a two working day lead time from the manufacturer. Non-stock items are active on the site to be ordered by customers so that they can be ordered from manufacturers as needed.

As you ordered on a Sunday these were placed on order first thing on Monday morning with the manufacturer - the start of the 2 working day lead time. These should have arrived to us by Wednesday at the latest and shipped to you on our next working day delivery service via DPD. However, we received word on Tuesday from the manufacturer stating that they had a delay with these items and that there would be an additional 2-3 working day lead on these items before being despatched from the manufacturer.

We contacted you immediately via email to alert you to this delay. This new lead time from the manufacturer puts the latest despatch date as Friday 1st November which would mean delivery to us by today, Monday 4th November.

Having contacted the manufacturer this morning, they have confirmed that the items are in transit and expected to arrive to us today as predicted. So long as the delivery arrives to us before our final DPD collection this afternoon, we will ship your order as soon as they arrive to us and expect the order to be with you tomorrow via DPD.

Kind Regards

Bewertet mit 5 von 5 Sternen

Extractor fan

Managed to get the part I needed at a lower price than Amazon

21. Oktober 2024
Gil-Lec Electrical Wholesalers-Logo

Antwort von Gil-Lec Electrical Wholesalers

Many thanks!

Bewertet mit 5 von 5 Sternen

Helpful staff

Helpful staff after I made an error on the order and fast delivery

17. Oktober 2024
Gil-Lec Electrical Wholesalers-Logo

Antwort von Gil-Lec Electrical Wholesalers

Thanks Roger - glad I could help!

Bewertet mit 3 von 5 Sternen

Fan was damaged but not gil lec fault…

Fan was damaged but not gil lec fault it was the manufacturer

16. Oktober 2024
Gil-Lec Electrical Wholesalers-Logo

Antwort von Gil-Lec Electrical Wholesalers

Hello John,

Many thanks for your review. We are sorry the fan arrived to you faulty from the manufacturer. As discussed on the phone, do let us know if you require any further assistance with this unit - we will be more than happy to help.

Bewertet mit 1 von 5 Sternen

Cost of returning incorrectly supplied iten was not refunded

THE WRONG ITEM WAS SUPPLIED - AT ODDS WITH THE PACKING NOTE- AND i HAD TO RETURN THE ITEM AT MY OWN EXPENSE. WHICH HAS NOT BEEN REFUNDED. THE ITEM WAS REFUNDED WITH NO OFFER TO SUPPLY THE CORRECT ONE.

25. September 2024
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Antwort von Gil-Lec Electrical Wholesalers

Hello Clive,

Many thanks for your review.

As stated in our Terms and Conditions:
Damaged or Incorrect Items:n Please notify us of any incorrect or damaged items on delivery within five working days of delivery.

You sent back an item without contacting us in advance and therefore did not use our returns proceedure which would have supplied you with free return shipping and a form that would have alerted our staff to the action required. We cannot refund a payment for shipping that was not paid to us and action cannot be taken to correct an issue if the information is not provided to us correctly.

As the item was returned to us, we refunded the order in full, which included the cost of the item as well as the original shipping cost. As stated before we cannot refund a third party shipping charge if you choose to use one. We would suggest in future that you check a company's terms and conditions or contact them directly before returning an item to make sure that you do so in line with their returns policy to avoid unnceccessary charges.

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