GigGear Bewertungen 

334
TrustScore 5 von 5

4,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Seymour Duncan JB 4-SH After receiving my Seymour Duncan and installing it to my Hamer Flying V it has transformed it and given me exactly the boost and clarity I was looking for. I will certainly... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Incorrect item, but not the fault of gig gear and arrived on time. I ordered the Evans 300 hazy snare side head and the box was correct, but the actual head inside was the 300 clear rather than the 30... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Looked for this amp online and GigGear was £80 cheaper than all the other mainstream outlets so checked them out, had the option of next day delivery so took the plunge. Had email confirmation... Mehr ansehen

Bewertet mit 5 von 5 Sternen

What can I say, the price was excellent and the item arrived on time and in perfect condtion. Very smooth experience. I'd certainly buy from them again.

Unternehmensdetails

  1. Musikinstrumentengeschäft
  2. Geschäft für Modeaccessoires
  3. Musikgeschäft

Vom Unternehmen geschrieben

Huge music shop based in Harlow, Essex in easy reach of Hertford, Ware, Bishops Stortford, Chelmsford, Cambridge, London, Hatfield, St Albans selling Guitars, Drums, Cymbals, Amplifiers, PA Systems, Digital Pianos, Keyboards, Recording Equipment and accessories with the best deals in store and online.


Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

334 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat keine negativen Bewertungen beantwortet

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4,8

Alle Bewertungen

(334)

71 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Excellent to Deal With

Very easy to deal with. A great website and the item I bought was competitively priced. I had to give them a call about my order and they were very helpful and kept me updated with the order status.

8. Mai 2025
Bewertet mit 5 von 5 Sternen

Excellent customer service

Excellent company - the item I ordered was only in stock with their supplier but they contacted me immediately and found a great replacement. Very quick response and delivery. Will definitely use again.

16. April 2025
Bewertet mit 5 von 5 Sternen

Super range of products, competitive prices, great customer service

I can’t say enough good things about my experience with GigGear! The delivery was lightning-fast, and arrived as promised, on the next working day. Their customer service team was super helpful and friendly, answering my questions in no time. Plus, the product range is incredible—so many great options to choose from. Everything about this purchase was top-notch. Highly recommend GigGear to anyone looking for quality and reliability! 5 stars all the way!
Let me know if you'd like any tweaks!

10. April 2025
Bewertet mit 5 von 5 Sternen

Great service from GigGear

I have just received my Trace Elliot amp from GigGear. The website was easy to use with great prices. The staff were really helpful and super efficient. I was really impressed and will definitely be ordering from them again.

9. April 2025
Bewertet mit 5 von 5 Sternen

Good old fashioned personal service and…

Good old fashioned personal service and help. I couldn't ask for more.
In this day and age of online sales
and buying an instrument sight unseen, the fact that they do a checkover and setup on every instrument is absolutely invaluable and greatly appreciated....Keith even sent me a photograph of the actual instrument to confirm the colour.

3. April 2025
Bewertet mit 1 von 5 Sternen

The time and stock management terrible

When you place an order you don't know when you will receive it. Recently placed an order and they didn't have it in stock only to be notified that I have to wait 1 and half months to receive the product. It's frustrating and can kill the excitement of getting the product.

17. März 2025
Bewertung ohne vorherige Einladung
GigGear-Logo

Antwort von GigGear

Hello and thanks for the review. The item you ordered had a stock status of "Awaiting Stock" with an explanation of "This item is on order with our supplier. When you have placed your order our team will be in touch to let you know a delivery time".
At our checkout this information is repeated with a message of "When you have placed your order our team will be in touch to let you know a delivery time."
We allow customers to place orders for items that are not in stock but always give clear stock statuses.
All the best.

Bewertet mit 5 von 5 Sternen

I bought a second hand Gibson SG…

I bought a second hand Gibson SG standard from this shop.
What can I say. It was done through PayPal so easy to pay for. The guitar was posted straight away. They sent me up to date emails telling me it was payed for, package and the sent. I got a email telling me when it was going to be delivered. This shops comms are on point.
When the guitar arrived, I was blown away. It was amazing. The packaging was solid, and well done, so no worries of breakage. Gig Gear do a guitar set up before sending out, so it was ready to play. Great set up for me.
I can’t say enough of how good this shop has been and how good my new squeeze is. 100% recommend this shop.
Thanks guys.

18. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Censure des avis peu élogieux ?

J'aurai apprécié que mon avis sur la guitare que j'ai acheté soit publié.
Soit c'est parce que j'ai été trop critique ? Soit parce que c'était en français ? Soit parce que, en réalité ils ne veulent pas traiter les avis ?
Édit (suite à la réponse du magasin), in English : I gave my opinion again, directly in English, and I see that it is online. Also, I give you one more star. But, this guitar is eligible for the "multi-point setup", if this check had been done seriously, the problem with the middle pickup and the bad connection of the bass-cut would have been spotted. You sent it quickly, perhaps a little too quickly. It didn't take me long to find the problems! Sorry, but I'm going to stick with this average rating of 3 stars, the same as for the guitar.

2. Dezember 2024
Bewertung ohne vorherige Einladung
GigGear-Logo

Antwort von GigGear

Hello. There is no review for your purchase on your account. If you would like to re-post to our site it should be added. (note that this process is automated and not instant).
Reviews are auto translated and may not be posted if translation is unsuccessful.

Please consider your 2 star review as I see your order was quickly dispatched and well received.

Many thanks

Bewertet mit 1 von 5 Sternen

sent my classical guitar for a refret...

sent my classical guitar for a refret, received it back, the frets weren't levelled properly as I was expecting a level of 1/100th, when I checked with my tools they weren't level. Long story short, the luthier sorted it, but the experience with the staff was abysmal. After I voiced my concerns in a reasonable way, I was told that 'they could not understand how every other customer was happy, but I wasn't' which implied that all their other customers mattered, but I didn't. I started to get annoyed by the unprofessional response, but did not say anything rude or abusive, but the staff (don't remember his name, nor I wish to) started to accuse me of being 'rude', which annoyed me more. I mean, if I have to spend £ 220 to get unlevel frets, I can do it myself. This is not a bad review about the luthier, again he totally sorted it out 100 per cent. This is a negative review about the staff. That was my first and last time at Gig Gear. I'll 'gig my gear' elsewhere. Thumbs down.

20. Dezember 2024
Bewertung ohne vorherige Einladung
GigGear-Logo

Antwort von GigGear

Hello (again). This is now the fifth time you have posted this review for a transaction that took place in 2016. So I’ll re-post the reply I have saved.
I still have the original email chain which spans weeks and weeks of us answering your many, many questions and changing the scope of the works several times.
There were questions such as can we install a truss rod or a graphite strip in the neck to make it more rigid.
On 23/09/16 and while the job was well underway, you asked us to apply lacquer to your guitar which is not something we offer as a service and was not part of the original scope of the job. You asked us why we couldn't do this. We obliged with answers.

You then wanted to supply your own top nut and strings for which we waited patiently.

Even through all the new requests and changes to scope, you were never accused of anything by any team member and we were polite and open at all times.

Regarding your statement 'they could not understand how every other customer was happy, but I wasn't' - we never said this.

As this happened nearly eight years ago (Edit nine years ago!) I could make full transcript of our communications available if that would help?

Bewertet mit 5 von 5 Sternen

Great product, great price, fast delivery

Great product at a great price and fast delivery. Follow up customer service was brilliant too as they informed me of a manufacturer cashback offer I was not aware of after the purchase - they did not have to but I will now always go back there as that type of service is rare these days!! Thank you!!

29. November 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Best service and genuine care

Best service and genuine care. I've been with this company for years and their products are always top-tier.

I had lost one of my guitars and gig gear called me to tell me that someone had handed it into them after finding it. They called me and told me they had kept the guitar safe and sound for me to collect.

They went above and beyond to track me down so I could be reunited with my lost guitar.

I will continue to purchase from and recommend Gig Gear, as they have top products and genuinely care about their customers' experience.

10/10

Get down to Gig Gear!

21. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Delivery in less than 24 hours after ordering

Less than 24 hours after ordering, I received a new Epiphone guitar. It was in perfect condition, and all I had to do was tweak the string tunings. Perfectly set up and playable out of the box. All this and £150 less than the closest offer on the Internet! Their APC Overnight delivery partner are to be commended too, as they deivered on-time and courteously (more than recent exeriences with UPS). I will definitely be dealing with GigGear again, and will recommend them to friends and colleagues.

21. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

A confirmed cure for GAS.

Very friendly, efficient and professional staff.
No problems with the ordering online although I did speak to them first, and my need for specifics as to deliveries and times were easily accommodated.
Comms throughout were excellent and the guitar - Shergold Telstar - was delivered on time with great tracking via UPS. It was well packed, in tune, and set up just right
Great service, good competitive prices, excellent gear.
A confirmed cure for GAS.

11. September 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

What a great service

What a great service! Wanted to get my daughter her first guitar but know nothing about them! Rob gave very good advice and boom I’ve made my purchase leaving the store feeling extremely well looked after! Warren

2. September 2023
Bewertung ohne vorherige Einladung

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