I had a great experience! I wanted to try a powder and custom vitamin solution. Putting together a formula can be as easy or complex as you want to make it. They also have a ton of options. I ended up... Mehr ansehen
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Das sagen Bewerter
the ability to custom blend my supplements is a game-changer! first of all, the cost savings by giving me just the right amount of just the right supplements has been a budget gift! secondly, to g... Mehr ansehen
Unternehmen hat geantwortet
The process of determining which vitamins are helpful in maintaining a healthy life is strange. One fills out a quiz. No blood tests are requested or necessary. You can consult a dietitian or go to... Mehr ansehen
Unternehmen hat geantwortet
I've been a customer for probably over a year now and happy with the supplements and friendly customer service. VitaminLab is one of the very few companies that actually allows you to choose exactly... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
VitaminLab provides the only personalized and custom vitamin formula based on your body chemistry -- blood testing, DNA, and practitioner advice.
Kontaktinformationen
Kanada
- www.getvitaminlab.com
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I want to cancel
I want to cancel. Did not want to resubscribe. No warning before order was placed. Terrible.

Antwort von VitaminLab
VitaminLab supports your health objectives
VitaminLab offers a unique and personalized process to vitamin supplements and in doing so engages with your personal health objectives. Really personable approach and pro-active support from the company's staff. At a good price and delivered to your door in a nice box. Highly recommended.

Antwort von VitaminLab
Outstanding Customer Service
There are no words to express my gratitude to Talia. Talia compiled 4 anti aging life longevity doctors recomendations into one formula keeping notes on everything meticulously. A month long planning back and forth i went from taking 7 pills daily to 17 pills daily. In a recent SOS life longevity test of 27 bio markers my score was 93 out of a possible 100. What i'm doing is working. I'm 58 and in the healthiest condition of my life. I'm 5'9 and a former professional athlete. I weight 112 pounds and this formula is the ideal compliment to my hormone regimen. I needed to do this addition for months and months and dreaded the complexity. Talia held my hand and made it seamless. The new formula has simplified my daily routine while boosting energy, well being, sleep. gratitude and more gratitude.

Antwort von VitaminLab
Unique and customizable vitamin and great customer service
Really unique and customizable vitamin blend for any specific needs. Was really convenient to use while traveling. I don't recommend the powders as they can taste rough but they warn you about this. The pills are a lot of pills in number but they cover everything I need.
The customer support and flexibility of the vitamin blend is absolutely what sold me here.
It is always a pleasure to work with…
It is always a pleasure to work with the team of VitaminLab. Everyone is professional, very knowledgeable and always ready to help.

Antwort von VitaminLab
I had requested a veryTaking the time to listen detailed…
I had requested a very detailed personal formula. They didn’t simply take what I submitted and gave it a green light. Their team took the time to review my formula and advised me on some of the possible interactions with some of my meds. They made detailed recommendations and more importantly listened and responded to my needs. I feel very comfortable working with Talia and her team. I have referred other people to their site.

Antwort von VitaminLab
I’ve cycled through several different…
I’ve cycled through several different supplement stacks, always trying to find a combination that worked successfully but ultimately would become to difficult to manage and keep track. Not only did VitaminLab & Mackenzie respond to my request immediately, they went above and beyond my expectations - I’ve found my permanent supplement provider and highly recommend them!
Great customer care and support
What makes the Vitamin Lab experience simply perfect is the willingness of their team to go above and beyond to support their customers.
Fantastic and comprehensive service
Fantastic and comprehensive service! The team is great, we couldn't ask for a better partner!
Their subscription model is extremely…
Their subscription model is extremely questionable. Canceling the subscription is also challenging, if not impossible.
Today, I reached out to my bank to block my credit card and request a new one as this was the only way to ensure that they would stop charging me for nothing.
I would not recommend this company to anyone.
Talia is just super nice and helpful
Talia is just super nice and helpful - she really knows vitamins and everything related to it. Thank you Talia for always being so patient and helpful!!!

Antwort von VitaminLab
USE EXTREME CAUTION
This is garbage. Charging a ridiculous amount and misrepresenting the cost by breaking the total down monthly, despite only getting a refill every 3 months. It's highly irregular and confusing. I also haven't gotten any orders in a little under a year (as shown in THEIR SYSTEM) and they're giving me grief about refunding.
*ETA - They do apparently outline the charging model when you first purchase your subscription, although the real issue for me is that I got no receipts and couldn't verify that I was informed of that when I first signed up in January '23.
I will caution folks though-- their internal system still doesn't show when refill orders are sent. I was getting all the marketing emails but did not receive any receipts or shipping notifications. If you do decide to use this service STAY ON TOP OF YOUR BANK/CC STATEMENTS. I would hate for anyone else to be charged for things they're ultimately not receiving AND don't even know they should be receiving.
They did ultimately refund me for the orders I didn't get, though it took a while to get to the root of the issue. All to say, if you use VitaminLab ***BE CAREFUL.***

Antwort von VitaminLab
When I started taking vitamins…I don’t remember exactly but it is around one year all ready
When I started taking vitamins exclusively for my DNA it take a while to get use my body because it took couple weeks when I start feeling more stable with energy and during all this time I have this I can continue my daily routine during the hold day. I am a person wake up at 4:00 am and finish my day around 4:30 pm and I don’t have any crash after my activities.
Love having vitamins based on my DNA
Love having vitamins based on my DNA. Vitamin lab has great customer service . They give updates regularly and options to add to your formula for no additional cost.
Talia
Talia! Extremely knowledgeable, and customer service is impeccable. She is patient, kind, helpful and understanding. Talia is quick to answer my questions and works with me to find solutions. She is a super star!
Great product and formula
Great product and formula. Highly recommended
Personalized Supplements Made Easy
I'm glad I've found a local Canadian company that provides customized supplements. It's great to get a personalized formula made just for me, and I get to choose the supplements and quantities I want. The pricing is reasonable, and I like the freedom of adding, removing, or adjusting the amount of each supplement to make it feel more unique and cost-effective. I'm on my fourth month and couldn't be happier with it – I'd choose this any day over store-bought supplements. I've had no issues with communication, ordering, packaging, shipping, billing, or incorrect orders; and customer service is great too. The only improvement I'd suggest is having the ability to view your ongoing order status (refill) after the initial order (90-day period) and a convenient way to request updates to the formula (if any) directly through the order page, without the need for email or phone contact. Besides that, it's been a fantastic experience.
Excellent experience!
Talia was SO helpful and SO patient with me as I asked tons of questions! She helped me come up with different formulas that could accommodate different needs I had so that I could choose the best one for me. I would highly recommend this service and will update my review when I start taking the vitamins!
Excellence-driven company!
I was nervous about trying Vitamin Lab, but the staff are excellently trained professionals who are so very helpful in assisting me creating the best health possible and they try to make the process seamless and easy.
Excellent quality of vitamins
Excellent quality of vitamins! I found the website very user friendly and easy to navigate. The Customer Service following was excellent. Great experience overall.
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