Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I had a great experience! I wanted to try a powder and custom vitamin solution. Putting together a formula can be as easy or complex as you want to make it. They also have a ton of options. I ended up... Mehr ansehen

Bewertet mit 5 von 5 Sternen

the ability to custom blend my supplements is a game-changer! first of all, the cost savings by giving me just the right amount of just the right supplements has been a budget gift! secondly, to g... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

The process of determining which vitamins are helpful in maintaining a healthy life is strange. One fills out a quiz. No blood tests are requested or necessary. You can consult a dietitian or go to... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I've been a customer for probably over a year now and happy with the supplements and friendly customer service. VitaminLab is one of the very few companies that actually allows you to choose exactly... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Fitness- und Ernährungsberatung
  2. Geschäft für Vitaminpräparate und Nahrungsergänzungsmittel

Vom Unternehmen geschrieben

VitaminLab provides the only personalized and custom vitamin formula based on your body chemistry -- blood testing, DNA, and practitioner advice.


Kontaktinformationen

4,4

Hervorragend

TrustScore 4.5 von 5

104 Bewertungen

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Antwortet meist innerhalb von 1 Woche

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Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

I want to cancel

I want to cancel. Did not want to resubscribe. No warning before order was placed. Terrible.

4. August 2024
Bewertung ohne vorherige Einladung
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Antwort von VitaminLab

Hi Ks,

I'm so sorry for any type of negative experience you had with your personalized formula. I know that online purchases can be confusing, and we do our absolute best to outline all the terms of our subscriptions, including the fact that they are auto-renewing, during the checkout process. I do not see a customer in our system with this name, however I'd love to help provide clarification regarding your subscription. Please feel free to reach out to me directly at jo@getvitaminlab.com and I'd be happy to connect.

Jo James
Head of Customer Experience
VitaminLab

Bewertet mit 5 von 5 Sternen

VitaminLab supports your health objectives

VitaminLab offers a unique and personalized process to vitamin supplements and in doing so engages with your personal health objectives. Really personable approach and pro-active support from the company's staff. At a good price and delivered to your door in a nice box. Highly recommended.

8. August 2024
Bewertung ohne vorherige Einladung
VitaminLab-Logo

Antwort von VitaminLab

Hi Pieter,

Thanks so much for your kind words! It's been a pleasure being part of your journey to optimize your health through personalized supplements. If you need any support with modifying your formula in the future as your health goals change, never hesitate to reach out :)

Jo James
Head of Customer Experience
VitaminLab

Bewertet mit 5 von 5 Sternen

Outstanding Customer Service

There are no words to express my gratitude to Talia. Talia compiled 4 anti aging life longevity doctors recomendations into one formula keeping notes on everything meticulously. A month long planning back and forth i went from taking 7 pills daily to 17 pills daily. In a recent SOS life longevity test of 27 bio markers my score was 93 out of a possible 100. What i'm doing is working. I'm 58 and in the healthiest condition of my life. I'm 5'9 and a former professional athlete. I weight 112 pounds and this formula is the ideal compliment to my hormone regimen. I needed to do this addition for months and months and dreaded the complexity. Talia held my hand and made it seamless. The new formula has simplified my daily routine while boosting energy, well being, sleep. gratitude and more gratitude.

10. Juli 2024
Bewertung ohne vorherige Einladung
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Antwort von VitaminLab

Thanks so much for your kind words Laurie!

Talia is absolutely amazing and we are so happy that she has been able to support you on your health journey. It's incredible to hear the benefits you are experiencing from your custom formula.

Bewertet mit 5 von 5 Sternen

Unique and customizable vitamin and great customer service

Really unique and customizable vitamin blend for any specific needs. Was really convenient to use while traveling. I don't recommend the powders as they can taste rough but they warn you about this. The pills are a lot of pills in number but they cover everything I need.

The customer support and flexibility of the vitamin blend is absolutely what sold me here.

17. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

It is always a pleasure to work with…

It is always a pleasure to work with the team of VitaminLab. Everyone is professional, very knowledgeable and always ready to help.

17. April 2024
Bewertung ohne vorherige Einladung
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Antwort von VitaminLab

Hi Dr. Miriam, thank you so much for your kind words! We love being able to work with you and are glad that we can help to provide personalization for the patients in your practice.

Bewertet mit 5 von 5 Sternen

I had requested a veryTaking the time to listen detailed…

I had requested a very detailed personal formula. They didn’t simply take what I submitted and gave it a green light. Their team took the time to review my formula and advised me on some of the possible interactions with some of my meds. They made detailed recommendations and more importantly listened and responded to my needs. I feel very comfortable working with Talia and her team. I have referred other people to their site.

8. April 2024
Bewertung ohne vorherige Einladung
VitaminLab-Logo

Antwort von VitaminLab

Thanks so much for your kind words Joe! Talia is definitel a rockstar :) We can't wait to hear how you are enjoying your new custom formula.

Bewertet mit 5 von 5 Sternen

I’ve cycled through several different…

I’ve cycled through several different supplement stacks, always trying to find a combination that worked successfully but ultimately would become to difficult to manage and keep track. Not only did VitaminLab & Mackenzie respond to my request immediately, they went above and beyond my expectations - I’ve found my permanent supplement provider and highly recommend them!

26. März 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Their subscription model is extremely…

Their subscription model is extremely questionable. Canceling the subscription is also challenging, if not impossible.

Today, I reached out to my bank to block my credit card and request a new one as this was the only way to ensure that they would stop charging me for nothing.

I would not recommend this company to anyone.

1. März 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Talia is just super nice and helpful

Talia is just super nice and helpful - she really knows vitamins and everything related to it. Thank you Talia for always being so patient and helpful!!!

14. März 2024
Bewertung ohne vorherige Einladung
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Antwort von VitaminLab

Hi Ruth,

Thank you so much for your review. We are thrilled to be able to support you on your health journey. Talia is absolutely a gem and I'm so glad she was able to help ensure your formula was a perfect fit for you!

Jo James
Head of Customer Experience

Bewertet mit 1 von 5 Sternen

USE EXTREME CAUTION

This is garbage. Charging a ridiculous amount and misrepresenting the cost by breaking the total down monthly, despite only getting a refill every 3 months. It's highly irregular and confusing. I also haven't gotten any orders in a little under a year (as shown in THEIR SYSTEM) and they're giving me grief about refunding.
*ETA - They do apparently outline the charging model when you first purchase your subscription, although the real issue for me is that I got no receipts and couldn't verify that I was informed of that when I first signed up in January '23.
I will caution folks though-- their internal system still doesn't show when refill orders are sent. I was getting all the marketing emails but did not receive any receipts or shipping notifications. If you do decide to use this service STAY ON TOP OF YOUR BANK/CC STATEMENTS. I would hate for anyone else to be charged for things they're ultimately not receiving AND don't even know they should be receiving.
They did ultimately refund me for the orders I didn't get, though it took a while to get to the root of the issue. All to say, if you use VitaminLab ***BE CAREFUL.***

25. Februar 2024
Bewertung ohne vorherige Einladung
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Antwort von VitaminLab

Hi Erin,

Thank you for taking the time to leave us a review, and I apologize for any confusion regarding the billing cycle of your subscription. I'm glad you were able to locate the information and where this was outlined at checkout. I've reviewed your communications with my colleague Talia and do see that the issue regarding shipping emails was resolved, and that our tech team has addressed the concern with you not receiving all of your scheduled emails.

We appreciate your patience in working with us to get to the root of your concern, and as you mentioned, a refund was processed for the orders you did not receive due to an issue with shipping.

If you have any additional feedback, I'd be happy to connect and can be reached at jo@getvitaminlab.com

Kindly,
Jo James
Head of Customer Experience

Bewertet mit 5 von 5 Sternen

When I started taking vitamins…I don’t remember exactly but it is around one year all ready

When I started taking vitamins exclusively for my DNA it take a while to get use my body because it took couple weeks when I start feeling more stable with energy and during all this time I have this I can continue my daily routine during the hold day. I am a person wake up at 4:00 am and finish my day around 4:30 pm and I don’t have any crash after my activities.

12. April 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Talia

Talia! Extremely knowledgeable, and customer service is impeccable. She is patient, kind, helpful and understanding. Talia is quick to answer my questions and works with me to find solutions. She is a super star!

12. Februar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Personalized Supplements Made Easy

I'm glad I've found a local Canadian company that provides customized supplements. It's great to get a personalized formula made just for me, and I get to choose the supplements and quantities I want. The pricing is reasonable, and I like the freedom of adding, removing, or adjusting the amount of each supplement to make it feel more unique and cost-effective. I'm on my fourth month and couldn't be happier with it – I'd choose this any day over store-bought supplements. I've had no issues with communication, ordering, packaging, shipping, billing, or incorrect orders; and customer service is great too. The only improvement I'd suggest is having the ability to view your ongoing order status (refill) after the initial order (90-day period) and a convenient way to request updates to the formula (if any) directly through the order page, without the need for email or phone contact. Besides that, it's been a fantastic experience.

15. November 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent experience!

Talia was SO helpful and SO patient with me as I asked tons of questions! She helped me come up with different formulas that could accommodate different needs I had so that I could choose the best one for me. I would highly recommend this service and will update my review when I start taking the vitamins!

2. Oktober 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellence-driven company!

I was nervous about trying Vitamin Lab, but the staff are excellently trained professionals who are so very helpful in assisting me creating the best health possible and they try to make the process seamless and easy.

19. September 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent quality of vitamins

Excellent quality of vitamins! I found the website very user friendly and easy to navigate. The Customer Service following was excellent. Great experience overall.

7. September 2023
Bewertung ohne vorherige Einladung

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