Ease of booking, follow up and details with answers from account executive was great. The masseuses were professional and on time. We had scheduled for 15 mins massages for employees BUT they were... Mehr ansehen
Unternehmen hat geantwortet
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Das sagen Bewerter
Jean provided me with an Oncology massage and was so helpful! After today's session I felt instant relief and she was more knowledgeable than my oncology doctors! She helped explained my lymph nodes a... Mehr ansehen
Unternehmen hat geantwortet
Had the most amazing massage on this platform. The neck tension I had completely released and my masseuse went above and beyond with our allotted time and really helped incorporate all the tension rel... Mehr ansehen
Unternehmen hat geantwortet
Massage was excellent however I booked 90 minutes and massage only went for 70 minutes. I wouldn't mention this but it happened last time as well. It should be a 90 minute massage not 90 mins door to... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
💆🏻♀️ Mobile Massage, Beauty & Wellness ⭐️ 50,000+ reviews 👐 Expert therapists ⏰ 7 days, 6am-midnight 🎁 Gift cards 🇦🇺🇳🇿🇺🇸🇬🇧🇨🇦
Kontaktinformationen
Australien
- hello@getblys.com
- www.getblys.com.au
4,6
Hervorragend
1899 Bewertungen
Hat 88 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
My Beautiful Nails!
Laura is very knowledgeable regarding the health of my nails plus she performs a wonderful job……….they look beautiful.
28. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Blys
Hi Dorie,
Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.
Cheers! :)
Sunny was wonderful
Sunny was wonderful, she is kind and gentle and took very good care of my nails which were in terrible condition. I am pleased with her work and would recommend her.
28. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Blys
Hi Michelle,
Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.
Cheers! :)
Efficient
Efficient. Punctual. Great massage..one of the best I have had.
28. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Blys
Hi Mark,
Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.
Cheers! :)
Tina was a great masseuse for my pregnancy massage.
Tina was a great masseuse for my pregnancy massage- very professional and relaxing experience. At 38 weeks pregnant I really Appreciate it!
28. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Blys
Hi Hayley,
Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.
Cheers! :)
Best thing I have done in a long time
Molly was amazing! The experience was great, efficient and worked well with our very busy lifestyle. It was just what I needed at 37 weeks pregnant. My only regret was it wasn't long enough, will definitely be booking a longer appointment post birth.
28. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Blys
Hi Dev,
Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.
Cheers! :)
The masseuse was excellent
The masseuse was excellent. The hour flew by quickly and I felt refreshed after the session was over. I will definitely be scheduling another appointment.
26. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Blys
Hi JS,
Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.
Cheers! :)
Happy client
Tara knew exactly what to do and what not to do. She was exactly what I needed since I had not had a massage in months.
Very pleased
25. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Blys
Hi Vincie,
Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.
Cheers! :)
Nancy is a lovely professional person.
Nancy is a lovely professional person.. Arrives on time always with smile. Thank you
26. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Blys
Hi Joanne, thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon. Cheers! :)
I had a reflexology treatment with Tanja
I had a reflexology treatment with Tanja. I have a tremor condition and it is difficult to travel to appointments. So, the privilege of having someone come to my home is priceless!! Tanja is a super person and not only gave me a good service, but explained what she was doing as she did it!
24. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Blys
Hi Donna, Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon. Cheers! :)
So convenient
Very warm personality, made me feel comfortable. So convenient having someone come to your house. Will definitely use this service again.
24. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Blys
Hi Peta,
Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.
Cheers! :)
Excellent massage from Ranjan
25. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Blys
Hi Keith,
Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.
Cheers! :)
I signed up with Blys in October of…
I signed up with Blys in October of 2025 to receive an in home lymphatic drainage massage. The licensed massage therapist (LMT) I initially selected messaged me to tell me she does not provide lymphatic drainage massages.
I looked through other LMT profiles and when I looked at another therapists profile oage for additonal information, I was automatically scheduled for a massage on the same date I had with the initial LMT. I didn't select this person, I was looking through profiles of masseuses whose skills included lymphatic drainage massages. I immediately emailed Blys and they confirmed that the appointment was canceled and that the therapist was not trained in lymphatic massages.
I continued to look through profiles and the same thing happened again. Another masseuse was automatically placed into the appointment time slot and confirmed without me agreeing or selecting anything.
I was sent a tax receipt by Blys for services that were never rendered for an appointment I neither scheduled nor confirmed.
Blys had already pre-charged me $240.90 for a massage. I emailed back/forth with Blys customer service and was promised a refund which I still never received (2/2026).
I would warn anyone against using Blys, especially for massages.
Most of the profiles claim that the LMT's can provide a myriad of massage modalities which is not true. Secondly, because you pre-pay they take money out firsthand and, in my unfortunate situation I am out $240.90 & never received a massage.
I have taken steps to fight this, but I want others warned that Blys uses dishonest fraudulent tactics to steal from clients.
Blys has also locked me out of my account, but I screenshot the messages from the massage therapists confirming they don't provide lymphatic drainage massages.
Update: Blys responded back to me 3 days after my review. They acknowledge the 1st therapist didn't perform lymphatic drainage massage. They acknowledge that on viewing additonal available therapists, whomever selects the request is scheduled REGARDLESS of actually having the skillset. They so graciously charged me 10% for an appointment I did not choose with a person who was not even qualified to carry out said appointment.
They also confirmed in their response that I never actually confirmed any appointment, "so that's why the appointment could not be completed". I would always think that a rationale therapist who had never met a client would not proceed with an appointment without firstly speaking with that client.
Blys utilizes unscrupulous business practices as evidenced by my experience and the experience of others who have tried their services. In addition to filing a complaint with my bank, I have also filed complaints with the regulatory agencies that oversee consumer protections.
20. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Blys
Hi Tai,
Thank you again for sharing your experience. We genuinely regret that your interaction with our platform left you feeling this way.
For clarity and transparency, we would like to restate the documented sequence of events:
Your initial booking was submitted as a direct request to a specific provider. During your in-app conversation, the provider informed you she was not certified in lymphatic drainage massage. At that point, you chose to open the booking to all providers so another professional could accept the request.
A different provider then accepted the booking. That appointment was subsequently cancelled, and a 10% platform fee was initially applied in accordance with our published cancellation policy. However, after your first complaint, we reviewed the matter and proceeded to refund that 10% platform fee as a gesture of goodwill.
You then created a new open booking request. A provider accepted and travelled to your location at the scheduled time. Our system records show multiple attempts to contact you via phone call and in-app messaging upon arrival. As no response was received, the appointment could not proceed.
A payment dispute was later lodged in relation to this second booking and reviewed through the appropriate process. Based on the documented booking history, communication logs, and provider attendance records, your card issuer determined the outcome.
We want to be clear that Blys does not automatically confirm services without a provider accepting the request, nor do providers proceed without a confirmed booking in the system. When a client opens a booking to all providers, any qualified provider who meets the listed service criteria may accept the request. Providers are responsible for accurately listing their qualifications, and we continuously review profiles and feedback to maintain platform standards.
We understand that booking flow and expectations around confirmation can sometimes cause confusion, and we appreciate feedback that helps us improve transparency. Our intention is always to provide a secure and clearly documented booking process for both clients and providers.
Kind regards,
The Blys Team
Megan was very professional and did an…
Megan was very professional and did an amazing job creating the hairstyles that we chose. Would definitely use this site again.
21. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Blys
Hi Kathy,
Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.
Cheers! :)
Really enjoyed the experience
Really enjoyed the experience. The therapist showed up prompt and was very knowledgeable. Great communication and found all the knots.
23. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Blys
Hi Milica,
Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.
Cheers! :)
Elizabeth did an amazing waxing arrived…
Elizabeth did an amazing waxing arrived on time very professional 5 stars
23. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Blys
Hi Linda ,
Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.
Cheers! :)
Great follow up
22. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Blys
Hi Joe,
Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.
Cheers! :)
Efficiency and tracking of providers
Efficiency and tracking of providers
2. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Blys
Hi Chavy,
Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.
Cheers! :)
Thankful
I have been receiving regular treatments from Angi (Sydney) for over 8 months after two major surgeries and it’s time to reflect on my experience. Angie is a gem and has played such an important role in my recovery - body, mind and spirit. Always caring, attentive and joyful with a passion for continuous improvement through self development. I have no hesitation recommending Angi and Blys.
19. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Blys
Hi Noel,
Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.
Cheers! :)
timely and responsive service
16. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Blys
Hi Albert,
Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.
Cheers! :)
Expensive with additional charges
The price is far more than the competitors and there are way to many hours that include a upcharge . The response rates of specific therapists are very low. The service and massage is generally good.
14. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Blys
Hi Irad,
Thank you for taking the time to leave a detailed review. We appreciate you highlighting that the overall service and massage quality were good.
We understand your concern regarding pricing compared to competitors. Blys operates as a fully mobile platform, where professional independent providers travel to your location and deliver the service at your convenience. Our pricing reflects that on-demand model, travel time, provider expertise, and the standards we maintain across the platform.
In relation to upcharges, certain time slots may carry higher rates due to peak demand periods, late hours, or limited availability. These adjustments help ensure provider availability during high-demand times. All pricing, including any adjustments, is shown upfront before booking confirmation so clients can make an informed decision.
Regarding response rates, providers on the platform are professional independent providers who manage their own schedules and availability. While many respond promptly, response times can vary depending on demand and workload. If you ever need assistance securing a booking more quickly, our team is available to help, and you can reach us directly at hello@getblys.com
We value feedback like yours as it helps us continue improving the booking experience while maintaining service quality.
Kindest,
Blys Team.
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