GED Outlet were very helpful to get me through a tight situation of urgently needing to replace my old lawn mower. I greatly appreciate their care and response-ability to get an urgent delivery so... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Purchased a Refurbished Spear & Jackson scarifier via Ebay from this company in March 2026 . Used the machine twice and a part broke so contacted GED and was given the runaround for a couple of weeks... Mehr ansehen
Ordered some hedge clippers from GED. They were despatched very quickly and despite being damaged in transit, this was rectified very quickly by GED. Unfortunately they were unable to provide a repla... Mehr ansehen
Unternehmen hat geantwortet
I bought a pair of mcgregor 41cm corded hedge trimmers from GED Outlet and never even received them. I've sent 7 messages to them as you can't reach them by phone and got 1 reply back which said they... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Family business who have been trading for over 40 years, offering quality refurbished products. We have over 600,000 products sold on eBay alone! We offer a massive range of Audio & Video, Garden & DIY, Travel & Outdoors, Heating, Fans, Vacuums and Steam Cleaners. Great value prices with FREE UK delivery.
Kontaktinformationen
Unit 1, Edgar Street, BL3 6EZ, Bolton, Vereinigtes Königreich
- 01204 363 453
- sales@ged.co.uk
- www.ged.co.uk
3,2
Akzeptabel
261 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 70 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
I ordered through Amazon a vax carpet…
I ordered through Amazon a vax carpet cleaner, the cleaner had a fault which is internal and Vax advised to return to the seller for a refund or repair. Through Amazon.a return was agreed but they were stating I had to pay for the return courier cost. I tried phoning and emailing as I wanted to know they would cover return cost as refund and received no response. A month on and I still have not been able to resolve this. The phone line doesn’t answer and emailing gets no response. Terrible!
1. Oktober 2025
Bewertung ohne vorherige Einladung
I had to return as some of the parts…
I had to return as some of the parts didn't fit together. Also one part got stuck. My mum is 89 and just couldn't cope. I hadn't realised when I ordered that there was no battery pack. 😳
12. November 2025
Antwort von GED Outlet
Thank you for your feedback. We’re sorry to hear that the product wasn’t suitable for your needs. We understand how important ease of use is, especially for your mum.
As mentioned, we’re happy to offer free returns for this order to ensure there’s no inconvenience. Unfortunately, as the item is designed to be used with a specific battery and accessories, there’s little more we can do to adapt it.
We truly appreciate your understanding and hope to assist you with a more suitable product in the future.
Kind regards,
GED Customer Support Team
I’ve just tried to use my hand held…
I’ve just tried to use my hand held steam cleaner it isn’t working there’s quite a few issues with it .
EDIT
I have now been in contact and I am receiving a full refund and I am happy with the customer service I have received.
5. November 2025
Antwort von GED Outlet
Thank you for updating your review — we really appreciate it. We’re sorry the steam cleaner didn’t work as expected, but we’re glad we were able to resolve this for you quickly and arrange a full refund without delay.
Thank you again for getting in touch and for recognising the customer service you received. If you ever need anything in the future, we’re always here to help.
Kind regards,
Naidine
Was fairly quick and easy well packaged…
Was fairly quick and easy well packaged but would have liked a message giving me a day and approximate time
4. November 2025
Antwort von GED Outlet
Thank you for your feedback! 😊 We’re glad to hear your order arrived quickly and well packaged. We appreciate your suggestion about delivery notifications that’s helpful, and we’ll certainly look into improving communication on future orders.
Antwort von GED Outlet
Thank you for your review. The item you ordered — McGregor MCLHT1841 41cm Cordless Hedge Trimmer – 18V (No Battery, No Charger) — was advertised exactly as such in the product title and description. The price of £24.99, compared to £49.99 for the full kit, also reflects that it doesn’t include a battery or charger.
Kind regards,
Super Fast delivery
Super Fast delivery, item as described will definitely use again.
29. Oktober 2025
Antwort von GED Outlet
Thank you for your great feedback! 🚀 We’re glad your order arrived quickly and that you’re happy with the product. We really appreciate your support and look forward to serving you again!
Top job!!
Can't fault GED for the past processing and delivery of the order.
Very impressed.
Thank you 👍🏻
13. Oktober 2025
Antwort von GED Outlet
Thank you so much for your kind words! We’re thrilled to hear you were impressed with our service and delivery. Your feedback means a lot to us, and we really appreciate your support. We look forward to serving you again soon! 👍
Antwort von GED Outlet
Hi Stuart,
Thank you for your feedback. Once we received your order number, we were happy to provide the delivery details you requested, and the item was delivered on 24th October as arranged. We always aim to keep our customers fully informed and are happy to help with any delivery queries.
Kind regards,
Naidine
Reliable seller.
Easy transaction, fast delivery. Product as described. Happy with the purchase
17. Oktober 2025
Antwort von GED Outlet
Thank you so much for your kind review! 😊 We’re delighted to hear that you were happy with the product and our service. Your satisfaction means a lot to us, and we look forward to serving you again soon!
Still no refund despite registered return! Seems like a scam company!
Sent used item instead of new. Now awaiting feedback how to return.
Update: N.a.i.d.i.n.e. W.a.l.t.o.n. still refuses to refund the item, basically confirming her stock control system is useless and unprofessional. Returned item to company, still awaiting refund. Very unprofessional company, tried to say they advertised used product - no, due diligence was done and item was listed as new. But it wasn't...
11. Dezember 2025
Antwort von GED Outlet
Update - We cannot issue a refund because the customer has been unable to provide any proof of return — no receipt, no tracking number, no carrier confirmation, and no QR code. Proof of posting is required by all retailers and carriers to verify that a return has taken place.
The product was not advertised as new; it was clearly listed as B-grade stock at the time of purchase.
Unfortunately, the customer has made several false accusations and personal remarks in their communications and review. We do want to make it clear to other customers that we have remained professional throughout and have simply requested the standard evidence required to process a refund.
As soon as any proof of return is provided, we will be happy to resolve the matter immediately.
-----------
Hi Mr Boyd,
Thank you for your review. The item purchased was listed as a B-Grade Refurbished product, not brand new, as shown in the advert. We explained this in our email on 19th October and confirmed we’d be happy to accept a return if you wished to proceed. We haven’t had a response or received a return yet, but we’re still happy to help resolve this for you please get in touch when convenient.
Kind regards,
Naidine
Disappointing after sales service
Initially the leaf blower/vacuum was dispatched & received quickly. However, it arrived with only 1 of the 2 required batteries. GED apologised for a 'picking error' & dispatched a second battery, but when it arrived it was the wrong one. Communication from GED then slowed down dramatically, replies to my emails being slow or non-existent. I'm sorry to have to write a negative review because the leaf blower is great, but the after sales service felt like I was being a nuisance.
29. September 2025
Antwort von GED Outlet
Thank you for your feedback. We’re very sorry again for the mix-up with your order. Unfortunately, a stock labelling issue caused the wrong battery to be sent initially. It was never a nuisance to resolve — we simply asked for a quick photo of the battery box to make sure the same problem didn’t happen again.
I’m pleased that, after that, you received the correct battery and that our final messages ended on a positive note — you confirmed everything had arrived, and I replied with “brilliant” and another apology for the earlier inconvenience.
We’re glad to hear you’re happy with the leaf blower itself and appreciate you taking the time to share your experience. Your feedback helps us improve, and we hope to serve you again in the future.
Great prices
29. September 2025
Antwort von GED Outlet
Thank you for your 5-star review! We’re glad you were happy with our prices and really appreciate your support.
Absolutely incredible customer support
Absolutely incredible customer support! I’d never heard of this company so was very sceptical but they had the item I wanted - so took a chance (especially due to it being a lower price!!) I had initially had an issue but it was sorted straight away!! If you’re unsure ordering from this company….dont be!!
2. Oktober 2025
Antwort von GED Outlet
Thank you so much, Pamela! We’re over the moon to hear your kind words. It means a lot that you took a chance on us, and we’re so glad we could get everything sorted quickly for you. We truly appreciate your trust and support — it’s customers like you who make what we do so rewarding! 💛
Thankyou for the full refund, I accept the problem did not lie with yourselves but with the courier and also want to thank you for the quick response in getting back to me.
Ordered a hoover and paid for next day delivery and still waiting a week later. Having lots of problems with their courier Evri. Very unhappy with the service
3. Oktober 2025
Antwort von GED Outlet
Thank you for your feedback. We’re very sorry for the delay and the issues with the courier we weren’t aware of the delivery problem until your review. We’re glad we could issue a full refund and hope this helps make up for the inconvenience. We truly appreciate your understanding and would be grateful if you’d consider updating your review to reflect the resolution.
Box was badly damaged.
I ordered a scooter and the box it came in was damaged. It looked.like it had been open and resealed. The bottom was half open. The corners were battered. I was worried that it was going to have parts missing. From what I can I dont think it has as ive had to open to check but this was my sons Christmas present. And now it cant be wrapped up as the box was wrecked. Some of the scooter paint has been chipped off aswell not much but I think that was as it didnt have much padding inside the box so the parts had rubbed together.
1. Oktober 2025
Antwort von GED Outlet
We’re very sorry to hear that your scooter arrived in this condition, especially as it was meant to be a special Christmas gift. This is certainly not the experience we want for our customers. Please rest assured that we take this very seriously. You can contact our customer service team directly so we can resolve this we can find a solution to make this right? We truly appreciate your patience and understanding.
Antwort von GED Outlet
Thank you for your 5-star review! We’re delighted to hear your order arrived promptly and matched the description. We appreciate your support!
The product is secondhand
The product is secondhand, and I thought it was new. Please tell the customer it's secondhand next time.
29. September 2025
Antwort von GED Outlet
Thank you for your review. We’re sorry to hear there was some confusion about the product’s condition. Our items are refurbished, not secondhand, and the grade (A or B) is shown just below the price, with a further description provided in the condition notes. We always aim to make this clear so customers know exactly what to expect. We appreciate your feedback and will continue improving how we present this information.
Arrived sooner than expected and was…
Arrived sooner than expected and was just what we needed
15. September 2025
Antwort von GED Outlet
Thanks so much for your great feedback! We’re glad your order arrived earlier than expected and was exactly what you needed. Enjoy your purchase!
Item as described
Item was delivered quickly, was very well packaged and item description was spot on, great value, used yesterday all good, many thanks
19. September 2025
Antwort von GED Outlet
Thank you so much for taking the time to leave us a 5-star review. We’re delighted to know that you had such a positive experience, and we’ll continue working hard to make sure every interaction is just as smooth.
Antwort von GED Outlet
We really appreciate your 5 review. It means a lot to our team to know that our efforts are making a difference. We’ll keep striving to give you the best possible service every time!
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