My Iphone 16 pro max was in excellent condition, and is working like new. This company is very upfront in service and testing of the phones they sell, And I recommend them 100% if you're looking to bu... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I have purchased 2 iPhones and 1 ipad from Gazelle and been totally satisfied with each purchase. With the ever increasing prices of new tech, Gazelle seems the smart way to go. I’ve never had a prob... Mehr ansehen
Unternehmen hat geantwortet
Ordered product that was advertised as “in stock”. Told it was out of stock and a replacement would ship out when available. Replacement shipped on July 5th. It’s now July 20th. No response from... Mehr ansehen
Unternehmen hat geantwortet
This is the second time we have purchase phones from Gazelle, and we have been very satisfied. We will do it again in the future when necessary, and refer to all our friends, The process is so easy, a... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Gazelle
Vom Unternehmen geschrieben
Gazelle is pack leader in the reCommerce industry. We help people get the most out of their awesome devices that help them get the most out of life. We’re dead set on making the unwanted wanted, the trashed treasured and completely revolutionizing the smart device lifecycle for iPhones, Androids, MacBooks and more. This is all done through selling and buying pre-owned devices, all from Gazelle.com.
What makes Gazelle the best of the best?
• No contracts or strings attached
• Certified quality
• Carrier compatible
• 30-day return policy
• No hidden fees and honest pricing
• Fast, simple and safe
• Security for confident selling and buying
As the OG phone reseller going way back to 2007, we created Gazelle.com with a simple online trade-in service offering instant quotes. Our store launched in 2014, offering folks a great alternative to buying new smart devices.
Today, Gazelle thrives as the nation's leading electronics trade-in site for buying and selling certified pre-owned devices. We’ve helped thousands of customers to save on the devices they rely on daily, as well as provide payment to those looking to give their used devices a second chance at life.
Please share your experiences to help us become the best we can be, for you!
What makes Gazelle the best of the best?
• No contracts or strings attached
• Certified quality
• Carrier compatible
• 30-day return policy
• No hidden fees and honest pricing
• Fast, simple and safe
• Security for confident selling and buying
As the OG phone reseller going way back to 2007, we created Gazelle.com with a simple online trade-in service offering instant quotes. Our store launched in 2014, offering folks a great alternative to buying new smart devices.
Today, Gazelle thrives as the nation's leading electronics trade-in site for buying and selling certified pre-owned devices. We’ve helped thousands of customers to save on the devices they rely on daily, as well as provide payment to those looking to give their used devices a second chance at life.
Please share your experiences to help us become the best we can be, for you!
Kontaktinformationen
Vereinigte Staaten
- gazellesupport@ecoatm.com
- www.gazelle.com
3,8
Gut
13.640 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
My phone has not been delivered and I…
My phone has not been delivered and I cannot get a hold of anyone to help.
6. Juli 2026
Antwort von Gazelle
We are truly concern for this situation, thank you so much for bringing this to our attention, we will be looking into this matter to provide you a prompt resolution, please contact us at gazellesupport@ecoatm.com so we can assist you further.
Repeat Customer Will Never Return
I did not receive the product and have not been given a refund
30. Juni 2026
Antwort von Gazelle
We're very sorry to hear about your experience. We understand your concerns and want to assure you that we are already looking into this matter. Our team is committed to finding a resolution and providing the support you need. For any questions regarding your case, please contact us at gazellesupport@ecoatm.com.
So far this is the second that unit I…
So far this is the second that unit I bought from Gazelle, and didn’t have any problem .
6. Juli 2026
Antwort von Gazelle
Thanks for taking the time to leave a review! We hope that you come back to us in the future.
Think twice before selling your phone to Gazelle
I sent in a used iPhone 12 to Gazelle. It had a few scratches (cosmetic defects) and they offered me a price 1/2 of what was originally offered. They claimed major scratches and low battery holding capacity. I originally bought this iPhone for my son a few years ago. Anyways, I declined their offer. After promising me to return my phone over a week ago, the USPS tracking still shows preprinted label, not sent yet. I have a right to decline their low ball offer and get my phone back as promised.
2. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Gazelle
Thank you for bringing this to our attention. We sincerely apologize for the inconvenience and understand how frustrating this situation must be. Please know that our team is aware of the issue and is actively working toward a resolution. If you have any questions or would like an update on your case, please don't hesitate to contact us at gazellesupport@ecoatm.com.
I purchased an upgrade for my I phone…
I purchased an upgrade for my I phone which I had purchased from Gazelle a few years ago. I received the phone promptly and in perfect condition. I try to recommend Gazelle to my friends because I find it easy to check the website for any phone and to purchase it.
24. Juni 2026
Antwort von Gazelle
Thanks so much for sharing! We hope that you come back to us in the future!
een geweldige fiets tot op heden
ik en mijn vrouw hebben een gazelle grenoble fiets en vinden het een geweldige fiets hebben nu 10000 km gefiets zonder problemen
8. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Gazelle
Hallo daar, onze excuses, het lijkt erop dat u een review heeft achtergelaten op de verkeerde Gazelle bedrijf review pagina. Wij kopen en verkopen gebruikte smartphones, laptops en tablets online. Als het niet te veel moeite is, zou u dan uw recensie op onze pagina kunnen verwijderen? We willen er zeker van zijn dat onze score klopt met de beoordelingen over ons bedrijf. We hopen dat u de hulp kunt vinden die u nodig heeft, dank u wel!
I was told 3 to 7 days to receive my…
I was told 3 to 7 days to receive my iPhone 14. 17 days later. It's been 11 days pass when i was supposed to receive my iPhone. It has not arrived yet, and I can't get a hold of anyone.
25. Juni 2026
Antwort von Gazelle
Thank you so much for sharing your experience with us, we are truly sorry for this situation and we really want to take care of this for you, we've been alerted of this and we are actively working for you, if you have any further questions about your case please reach us at gazellesupport@ecoatm.com
I have bought many phones from Gazzele
I have bought many phones from Gazzele. I have never had any negative issues. When i need another phone, it will come from Gazzele!
22. Juni 2026
Antwort von Gazelle
Thanks so much for sharing! We hope that you come back to us in the future!
Excellent service
Gazelle was affordable and did a great job refurbishing the ipad. It works perfectly. They shipped it to us right away.
29. Juni 2026
Antwort von Gazelle
We’re so glad to hear you had a great experience—thanks for taking the time to share it with us. Your feedback truly makes our day!
No delivery of phone yet. Was shown a delivery date of June 27th
Phone still has not been delivered. Have emailed Gazelle twice. Zero response. I called (had to wait 10 minuted to speak with Rep). It is now July 6th, still do not have an update on when phone will ship.
25. Juni 2026
Antwort von Gazelle
We really regret this situation, we were notified about your case and it's being already handled and worked on, we really want to make things right for you, if you have any further questions regarding your case, please reach us back at gazellesupport@ecoatm.com
Antwort von Gazelle
We’re so glad to hear you had a great experience—thanks for taking the time to share it with us. Your feedback truly makes our day!
Antwort von Gazelle
Hi Julia, We're so glad to hear that your device is working great for you! Thank you for sharing your positive experience with us. -Gazelle Support
Good selection of pteowned items at…
Good selection of pteowned items at sigficant cost saving.
25. Juni 2026
Antwort von Gazelle
Hi Michael, We are so glad to hear that you appreciate our selection of pre-owned items and the significant savings we offer. Thanks so much for choosing Gazelle and the awesome review! We hope that you come back to us in the future! -Gazelle Support
My device was supposed to be delivered…
My device was supposed to be delivered a week ago. It is still not moving
22. Juni 2026
Antwort von Gazelle
We understand your frustration regarding the delayed delivery. We are actively investigating this shipping issue for you. Please contact us back at gazelleSupport@ecoatm.com, so we can assist you.
It's now been three weeks and no phone... Two weeks since I ordered the phone and…
Two weeks since I ordered the phone and haven't seen it yet. Haven't received any update other than it was shipped over a week ago.
It's been another week, and another email and phone call have been of no help. I've been on the line now for 35 minutes and am still waiting for the Claims Affidavit to be sent that was not included in an email last week. Your rep couldn't even tell me the location of the phone currently but said it was late because FedEx didn't work the 4th of July weekend - that was a week after the phone was supposed to arrive.
Please refund what I paid for the phone that I never received.
30. Juni 2026
Antwort von Gazelle
We understand your frustration regarding the delay in receiving your phone and the lack of updates. We are actively looking into this delivery issue for you. Please contact us back at gazelleSupport@ecoatm.com, so we can assist you.
Quickly found a phone at a fair price…
Quickly found a phone at a fair price and it works perfectly.
30. Juni 2026
Antwort von Gazelle
We are so happy you quickly found a phone at a fair price and that it's working perfectly for you! Thank you for your wonderful feedback.
Phone looks brand new and works great…
Phone looks brand new and works great my grandfather is very pleased with it, and that's what matters the most.
29. Juni 2026
Antwort von Gazelle
We're so happy to hear that the phone looks brand new and is working great! It's wonderful to know your grandfather is pleased with it. Thank you for sharing your positive experience!
The fast shipping and overall customer…
The fast shipping and overall customer service was great. I plan on purchasing more items. Thank you once again.
29. Juni 2026
Antwort von Gazelle
We're so happy to hear that you had a great experience with our fast shipping and customer service! We truly appreciate your kind words and look forward to your future purchases.
Repeat buyer
Repeat buyer. I've always received a good product from Gazelle. Will continue to buy in the future.
29. Juni 2026
Antwort von Gazelle
We truly appreciate your continued loyalty and are delighted to know you've consistently received quality products from us. Thank you for your trust!
Phone was scheduled to arrive:…
Phone was scheduled to arrive on Friday and we had person coming from out of town to handle transfer of information on conference call with new service provider but phone did not arrive until Tuesday. Have not yet been able to complete transfer as of following Friday.
29. Juni 2026
Antwort von Gazelle
We are truly sorry to hear about the significant delay in your phone's arrival and the disruption it caused to your planned conference call and information transfer. We understand how frustrating this must have been, especially with someone traveling to assist. We are reviewing our delivery processes to prevent such occurrences.
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