Galliard Homes Bewertungen 

228
•
TrustScore 2.5 von 5

2,3

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Rethink before buying a flat from them… sky-high service charges and absolutely no proper sound insulation at Trinity SQ. The walls between the flats are so thin you can literally hear your neighbou... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The team were incredible at every step of my home purchase, always on hand to answer any questions and no ask was ever too much. A huge thank you to Natalia in particular who has been amazing! I would... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Galliard/GEM routinely remove negative reviews from this page - not long ago, the overall score was 1.0, which still too high for this company. Galliard/GEM has recently seen an exodus from sen... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Do not ever buy apartments from these crooks! Especially a building like Trinity Square in Hounslow, inward facing apartments with no opening windows! Surveyors have classed these as 0 value! Do y... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Bauprojektentwickler

Vom Unternehmen geschrieben

Founded in 1992, Galliard Homes is one of London and the South East’s leading developers. Over its 30-year history the Galliard Group has evolved from its residential property origins to be a leading authority and expert in construction and the development of large mixed-use schemes. The group has a development portfolio including nearly 7,500 homes, with some 1,000 homes currently being marketed for sale, and 1.1 million sq. ft. of consented commercial space. In addition, Galliard Homes has over 1,700 consented affordable homes with 760 currently in development. Through strategic joint venture partnerships Galliard Homes has steadily moved into other key cities throughout the UK, which together, will deliver over 4,000 new mixed-tenure homes in Birmingham and Bristol.


Kontaktinformationen

2,3

Mangelhaft

TrustScore 2.5 von 5

228 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 31 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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2,3

Alle Bewertungen

(228)

32 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

Do not buy from Galliard

My experience with Galliard Homes has been extremely disappointing and stressful. There are serious concerns around unethical business practices, particularly in how developments are marketed compared to what is ultimately delivered. There are signs of improper or substandard conversions in my development resulting in excessive and unreasonable service charges, causing extreme stress and anxiety.

What’s most troubling is the lack of accountability—issues tend to be brushed aside rather than properly acknowledged or resolved. The whole experience with Galliard and their many partners has caused significant stress and has undermined my trust in the company. Never buy from Galliard; it will turn into your worst nightmare.

14. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Galliard Homes

We take any concerns regarding build quality, specification, and customer experience very seriously. Our developments are delivered in line with approved planning permissions and building regulations, and are subject to inspections throughout the construction process.
We strongly refute any suggestion of unethical business practices. We are committed to acting responsibly and transparently across all of our developments and partnerships.
We recognise that concerns around service charges and building performance can be frustrating, and these costs are based on the requirements of maintaining and operating the building, including shared services, utilities, and long-term upkeep.
We are keen to understand the specifics of your concerns so they can be properly reviewed. Please contact us at info@galliardhomes.com so we can investigate and work towards a resolution.
Kind regards,
The Galliard Team

Bewertet mit 1 von 5 Sternen

I have made the mistake of buying a…

I have made the mistake of buying a property from this developer. It has been a nightmare from start to finish. The property building has numerous faults and problems. In addition, I have been charged excessively for services and this has gone up nearly 200% in 7 years.
Furthermore, the company does not respond to emails or complaints and ignores correspondence. I wish I never purchased from this developer.

13. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great experience buying my flat

Great experience buying my flat with Galliard Homes. Joe was excellent throughout, very helpful at every stage and always quick to respond to any questions I had. The whole process felt straightforward and stress-free.

27. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Galliard Homes

Hi Alice, thank you for your 5* review! We're thrilled to hear of your positive experience and wish you many happy years at Neptune Wharf.

Kind regards,
The Galliard Team

Bewertet mit 5 von 5 Sternen

First time buyer - good experience

It's been a very exciting time for me buying my first home, but with it being my first time, I had a lot of questions. All of which were promptly answered and clarified by Joe Neidus, who has been helpful and informative throughout the entire purchasing process.

2. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Galliard Homes

Hi Tobias, thank you so much for your kind words on your experience with us, and particularly your comments on Joe. We wish you many happy years at Neptune Wharf!

Bewertet mit 5 von 5 Sternen

Good Customer Service

Offered to provide support on weekends, proactively gave measures to handle the issues.

3. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Galliard Homes

Hi Ajmal, thank you so much for your 5* review!

Trustpilot überprüft die Bewertung gemäß unserem Verfahren für gemeldete Bewertungen.

Bewertet mit 5 von 5 Sternen

Phenomenal service

Phenomenal service, incredible team and unbelievably helpful. Fast response and nothing was too much trouble. They all went above and beyond to ensure that I was happy and satisfied. I can’t say enough good things about them. I wish more companies were like this.

10. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Galliard Homes

Hi EW, thank you so much for your wonderful review. It's great to hear of your positive experience and we remain at your disposal should you need anything further from us.
Best wishes,
The Galliard Team

Bewertet mit 4 von 5 Sternen

I recently bought my first home with…

I recently bought my first home with Galliard Homes and I honestly couldn’t be happier. As a first-time buyer, I went in the process expecting it to feel overwhelming, but the whole journey was much smoother than I’d imagined. The team were on the ball, especially when I had (a lot of!) questions. They made sure I never felt rushed and everything was explained clearly so I always knew what was happening & when.

The finish of the flat is great, it all feels good quality and is well designed. It feels modern but still warm, and most importantly, it already feels like home!! I have barely had to put the heating on this winter which is a real plus!!

Buying your first place is a huge milestone, and I’m really happy with how it’s turned out. Their recommended solicitor was also brilliant and the communication was on point.

11. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Galliard Homes

Hi Scott, thank you so much for your excellent review. We are pleased to hear that the process was smooth and that our team was on hand to assist throughout. Enjoy your new home!
Best wishes,
The Galliard Team.

Bewertet mit 5 von 5 Sternen

Galliard Homes Review

My journey with Galliard Homes has been a bit of a roller coaster, but it ultimately turned out very well and the team at Galliard, who helped me through the process, were great. Joe Neidus especially was extremely responsive and knowledgeable, and knew how to get things done whenever I needed whether that was before or after I moved in. Aside from a few administrative issues which prevented me from moving in for a few months, the property is of great quality and the area is developing nicely. I appreciate the responsiveness of the team whenever there is an issue. I look forward to seeing how Galliard develops and how the area around the property becomes better for residents.

11. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Galliard Homes

Hi Saahil, thank you so much for sharing your 5* review. We are thrilled to hear your positive feedback on the apartment, the area, and the service you received. Wishing you continued happiness in your home.
Best wishes,
The Galliard Team

Bewertet mit 1 von 5 Sternen

Galliard Homes – Champions in Incompetence

If there were zero stars, I would give them. The way Galliard Homes has handled the balcony and cladding works in my building is nothing short of a disgrace.

First, some genius thought it was acceptable to leave balcony floors completely unfinished during works. Then, in another stroke of brilliance, they decided the best way to “protect” flats (most of which have carpets!) was to drag heavy, rusty metal plates through them. I have a beige carpet and a spotless home, and I had to watch this idiotic decision destroy both.

Within 15 days, the plates were orange with rust, screws coming loose and needing to be fixed again. And instead of fixing the problem properly, Galliard’s “solution” was to paint the plates — yet another pointless disruption.

Every visit from their so-called team is chaos. They arrive unprepared, with nothing, and I’m forced to cover my entire flat to stop dust, filth, and strangers with filthy shoes ruining my carpet. I’ve even had to protect my own white bed and sofa from their careless handling of materials.

The final insult? Workers sanding the balconies, filling my flat with clouds of rust, followed by the stench of paint thinner, but clearly, Galliard doesn’t care. Do they realise people actually LIVE in these flats? That people have children, pets, or health issues? Clearly not.

The level of negligence, disrespect, and sheer incompetence is astonishing. Are residents supposed to suffer endless disruption, health risks, and damage — and on top of that pay for it? Because make no mistake, we are already paying for these ridiculous decisions, in money, time, and health.

Galliard Homes has shown me one thing: they are absolute champions in incompetence, greed, and complete disregard for their residents.

Avoid them at all costs.

18. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

This is a disgrace of a company

wish I could give them negative stars!!! This company is a disgrace! No accountability, no transparency, no communication, the employees behaviour is a shame. What else can I say that has not been said?
The chief executive has no shame or remorse for the way this company behaves towards leaseholders.
(Now it will receive a automatic reply from them, please don't bother)

1. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

The company does not respond to…

The company does not respond to communication by timing or contact. They are completely detached from the clients that they are supposed to be dealing with. There is no apparent value placed in their clients

3. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

AVOID at all costs

AVOID at all costs. 0 stars.
Disgraceful, unethical, untrustworthy, greedy company with no transparency.
Lies unfortunately on lies. Service charges increased yearly without any justification.
Banks won’t lend. Flat prices deflated.
Worst purchase ever.
Avoid at all costs!

1. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Galliard Homes

Hi Monica

Thank you for your review and feedback. As this appears to relate to management of the development, please direct your queries to admin@gemlimited.co.uk where a member of Galliard Estate Management Ltd will be able to respond to your concerns directly.

Kind regards,
The Galliard Team

Bewertet mit 1 von 5 Sternen

Complete Frauds

Galliard are a bunch of frauds with zero accountability. They sell their properties as luxury homes but they’re far from this. Exceptionally poor planning and execution with all problems passed on to leaseholders and service charge increasing year on year. Complete extortion with no plausible explanation and no visible maintenance. Don’t know how any of them sleep at night…

1. März 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I have just read the last review…

I have just read the last review written by ‘WL’. The response from Galliard is addressed to ‘Mr. J’….
This is typical!
The review by WL is accurate, I have a property managed by them and we CANNOT get answers to legitimate questions and queries. The charges are completely unjustifiable. They deserve zero stars.

22. Januar 2025
Bewertung ohne vorherige Einladung
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Antwort von Galliard Homes

Hi Morag

Thank you for your review and feedback. As this appears to relate to management of the development, please direct your queries to pmteam3@gemlimited.co.uk where a member of Galliard Estate Management Ltd will be able to respond to your concerns directly.

Kind regards,
The Galliard Team

Bewertet mit 1 von 5 Sternen

If I could have left zero stars I would…

If I could have left zero stars I would have. They are crooks, they are scum. They will do anything to avoid helping or spending, at all costs. No communication, total denial that anything has anything to do with them. Useless. Truly evil. They have been peddling the same lies for years and nothing can make them do their jobs. We tried help from everything including the council and government. Avoid at all costs. Edit: They have written a reply here asking me to get in touch but I have emailed them several hundred times and they do absolutely nothing about it.

24. Dezember 2024
Bewertung ohne vorherige Einladung
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Antwort von Galliard Homes

Hi

Thanks for reaching out, we are really sorry to hear this feedback. Please send an email with more details and your full address to contact.us@galliardhomes.com so we can investigate this further.

Kind regards,
The Galliard Team

Bewertet mit 1 von 5 Sternen

Galliard has simply stopped answering…

Galliard has simply stopped answering emails from leaseholders and residents at NCQ.

23. Dezember 2024
Bewertung ohne vorherige Einladung
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Antwort von Galliard Homes

Hi Ben

Thank you for your review and feedback. As this appears to relate to management of the development, please direct your queries to admin@gemlimited.co.uk where a member of Galliard Estate Management Ltd will be able to respond to your concerns directly.

Kind regards,
The Galliard Team

Bewertet mit 1 von 5 Sternen

Their customer service is appalling and…

Their customer service is appalling and the service charges are through the roof.
I have emailed them several times querying the charges but I have not had a reply from either their accounts department or the team managing the property.

23. Dezember 2024
Bewertung ohne vorherige Einladung
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Antwort von Galliard Homes

Hi Caro

Thank you for your review and feedback. As this appears to relate to management of the development, please direct your queries to admin@gemlimited.co.uk where a member of Galliard Estate Management Ltd will be able to respond to your concerns directly.

Kind regards,
The Galliard Team

Bewertet mit 1 von 5 Sternen

Galliard Homes has very poor management…

Galliard Homes has very poor management and they are looting service charges from lease holder in a very unfair manner.

20. Dezember 2024
Bewertung ohne vorherige Einladung
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Antwort von Galliard Homes

Hi Purvesh

Thank you for your review and feedback. As this appears to relate to management of the development, please direct your queries to admin@gemlimited.co.uk where a member of Galliard Estate Management Ltd will be able to respond to your concerns directly.

Kind regards,
The Galliard Team

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