Furniture Village - Southampton Bewertungen 

It was so easy to order very efficient

Excellent choice of furniture. Very friendly and knowledgeable staff.

Think his name was Alex he was very helpful, polite and was there when we needed to ask questions thankfully didn’t follow us around.

Excellent experience all round. Great service from David Bally during the purchase. Very pleased. Furniture village is our primary place to look at furniture as the quality is always excellent and customer service brilliant.

Delivery today by Shane and Joe was again, brilliant. Friendly, cheerful and efficient. Top scores all around.

The delivery company which apparently was not furniture village failed to turn up.

The light that that was delivered to us was faulty as we were unable to adjust the cable up and down.

Staff attentive but not pushy. Very helpful too

They leave you to look. And when your ready to purchase there not try to get you to buy they just tell you about the future to help you decide A pleasant shopping experience

I was served instore by matt, he made me feel comfortable and welcome while I chose my tv unit

Very professional knowledgeable staff in store ( non pushy ). This is the reason we chose furniture village , in addition staff discussed the family business ethic and stated the ceo visits regular and is part of the family village . Outstanding and rare quality of staff at this store Southampton . From sales lady (was due to leave for maternity leave next day ) to store manager . 10/10 great experience

Met Gary chetwynd he was very helpful from the word go did not pressure us we have bought from your firm 11 years ago so came back as we were pleased with your service and we are still happy with everything

We were looked after by Mark
What a very helpful man
I’ve always maintained you don’t need sales people the product will sell itself but you just need help and guidance and Mark was exceptional thank you

Very knowledgeable sales man Bill. Upfront and very approachable. Made process of buying sofa very easy and we were not in the store ages. Credit to the Southampton team 👍

The assistant Bill was very pleasant and knowledgeable. He guided me through the procedure in choosing all of the items.

Very helpful and friendly assistance from the gentleman who dealt with me.

We went in on the chance if finding some chairs they had a great selection and the staff were so helpful we were in and out in no time, I have never shopped finding what I wanted and quick service in such a short time.

We had an absolutely fantastic experience at Furniture Village today, thanks to Victoria and Gareth.

From the moment we arrived, Gareth, the store manager, made us feel incredibly welcome. He took the time to understand our requirements and was particularly helpful in guiding us through the practical elements of what we needed. His introduction set the tone for a genuinely positive and professional experience.

Victoria then took things to another level. Not only was she attentive, knowledgeable and completely focused on helping us find the right solution, but her background as an interior designer truly elevated the whole experience. She didn’t just help us choose furniture — she helped us visualise how everything would work in our home, considering proportions, flow and overall aesthetic with real expertise.

Our requirements were very specific, and instead of simply offering what was available, Victoria went above and beyond by contacting the buyer directly to explore options that would meet our needs. That level of initiative and dedication is rare and made us feel truly valued as customers.

Professional, proactive and genuinely passionate about delivering the right outcome — Victoria and Gareth are a real credit to Furniture Village.

Thank you both for such exceptional service.

Very helpful guy good sales man