Bobby answered my email query very promptly by calling me directly, which was really appreciated. She gave me a really clear explanation yo resolve my query snd went above and beyond by offering me a... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Have been using FP Mailing for a couple of years with no problems. Today I had an error come up which I couldn't solve so I called the technical advice team who talked me through the error which was... Mehr ansehen
Great service. At a time of increasing automated services and AI it is refreshing to be able to speak to a human being when encountering a problem. FP Mailing are always responsive and talk us throu... Mehr ansehen
Whenever I have had to call FP mailing I never get stressed I am not very good with tech stuff and the staff I speak to are extremely helpful and I never have to worry about sounding stupid if I am no... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Since 1923 Francotyp-Postalia Ltd has been operating in the UK, for over 21 years we have been simply known as FP Mailing. FP have always been at the forefront of innovation introducing the first automatic franking machine, the first electronic franking machine, the first digital franking machine, first inkjet machine and more recently the first multi-carrier machine to meet the new de-regulated age. Realising the importance of Customer Service we have built a Customer Support Team based in the UK that are dedicated to dealing with customers questions and a highly skilled team of engineers ready to assist customers with breakdowns and service calls. We will respond to any reviews posted on here but if you would like further assistance please feel free to call our customer support number: 01322 424 890 who are always happy to help you.
Kontaktinformationen
74 Questor Francotyp-Postalia LTD, DA1 1EF, Dartford, Vereinigtes Königreich
- www.fpmailing.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 20 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
FP Mailing are a fantastic company
FP Mailing are a fantastic company to deal with. I had to have help with a new machine set-up today and Sarah Reed was so helpful, patient and friendly. All don very quickly and efficiently.
My query was answered promptly and they…
My query was answered promptly and they were very helpful.
Sarah was very helpful!
Sarah was very helpful and knowledgeable and was able to resolve my issue within moments.
Helpful support
Mia was extremely helpful and talked me…
Mia was extremely helpful and talked me through each step to resolve our issues.
Georgia Brooks from the FP support
Georgia Brooks from the FP support was professional, super helpful and very patient with me and my lack of technical abilities.
Excellent Customer Service
Call was answered very promptly and Sarah talked me through the resolution with a step by step process in a patient and amiable manner and the problem was resolved very quickly. Great service.
I had two recent contacts with FP…
I had two recent contacts with FP support. The 1st went very badly and I was not impressed with the agent at all, luckily, when i called back, i got a difference agent whom was able to resolve the problem within minutes.
My 2nd contact, turn out to very positive, I was very impressed by the agents professional manor and high technical skills.
The 2 good experience over shadows the 1 very bad encounter, so thumbs up!
Efficient customer service
Georgia answered the phone very politely and listened and understood my request for particular information and actioned it whilst on the phone.
The report was sent to me within 5 minutes.
Requested copy invoices and received a…
Requested copy invoices and received a response very quickly.
Exceptional service
Exceptional service. The support was very simple and easy to follow. Spent a lot of time guiding me, and it was done very kindly and patiently. Very happy with the service.
FP are always helpful and friendly when…
FP are always helpful and friendly when dealing with any request. It is a pleasue to work with them.
very quick response when requested…
very quick response when requested documents via email
Very helpful telephone support in…
Very helpful telephone support in de-commissioning our old franking machine in preparation for its return to the supplier
Your machine is rubbish takes money but…
Your machine is rubbish takes money but does not print
Connecting my franking machine to new broadband
Sarah was very good at taking me connecting our new broadband to the machine. She was clear, patient and friendly. A very good experience
quick response
Spoke to Mia (Miles) with regards to an…
Spoke to Mia (Miles) with regards to an International Tracking query we had and her response was very quick and efficient. As always, Thank you FP Mailing team.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








