FNX Bathrooms Bewertungen 

368
TrustScore 4 von 5

4,0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Had 3 deliveries from FNX, none arrived on due delivery date, on checking tracking no tracking was available, was told by FNX repeatedly just have to wait till tracking updates!! On contacting the co... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Ordered a replacement cistern handle via eBay. There was a delay in delivery caused by Evri as it was stuck in the network for 2 days but the product itself and the communications between myself and F... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We lost a part of the cistern six months after we bought it as we had a massive delay getting our bathroom fitted. I reached out to the company via ebay, wondering if they had a spare part and they we... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The team there are so helpful and helped me source most of the bits for my bathroom at a much better price. I would highly recommend I had bits posted and I went to collect some too and everything is... Mehr ansehen

Unternehmensdetails

  1. Bäderstudio

Vom Unternehmen geschrieben

Allied to an unrivaled range of products, at unbeatable prices FNX Bathrooms has a total commitment to excellent service, as we work relentlessly to perfect the traditional customer service values from 30 years ago to the online retail environment of today. From the moment that you click into the FNX Bathrooms website, you can rest assured that your shopping experience will be care free, with same day dispatch for orders placed by 4pm (Monday to Friday), free and next day delivery available, a 100% secure website and a 30 day money back guarantee for total peace of mind. Behind all of this, our dedicated customer services team is here to help you when you need them, from advice on your purchase, through to delivery and installation.


Kontaktinformationen

4,0

Gut

TrustScore 4 von 5

368 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 20 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Monat

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,0

Alle Bewertungen

(368)

93 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Great customer service

Purchased a boiler kitchen tap and it arrived quickly but after installation the filter provided was faulty and leaked. I contacted FNX and they responded immediately and had their supplier send a replacement which arrived in only a couple of days so I wasn't left waiting to use the boiler too long. Really helpful and great experience with them.

19. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Five star service.

Had a slight issue fitting a vanity unit but Chloe came to the rescue.
I cannot fault this company at all with there aftersales process.
If you are looking to update your bathroom this company is the one to go too. Very highly recommended

16. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I ordered a shower (bath mixer tap…

I ordered a shower (bath mixer tap shower set) through B&Q. The box was marked ‘FRAGILE’ but arrived dented, ripped and wet. Then when my plumber tried to install it the hose was too short. Product reviews show other people have had the same issue. Tried to contact them but no response. Absolutely unacceptable and upsetting as people spend hard earned money in good faith and get this in return…

15. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great service

Ordered 2 toilets from this company. The delivery process was smooth. I sent one back as it was too tall for my bathroom which was an easy process thanks to the team. I then ordered a smaller one. A hook was found to be missing after a long gap between the purchase and my workmen noticing, but again the team accommodated very quickly and sent the required part. I am happy with the speed and quality of the service and am happy with my final products

28. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service , its really nice to deal with a company that does what it says. Ordered a Boiling hot water tap and tank and it was delivered very fast and i was informed all the way.
Thankyou , i will order again

9. Januar 2026
Bewertet mit 5 von 5 Sternen

Missing part to the toilet flush…

We received the toilet & we then found there was a part missing, I contacted FNX on their help contact, they replied within the hour, I explained the part was missing & we had checked all the packaging, they said they would have to order the part, we received it today, less than week to sort, fantastic response & help, thank you

6. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

FNX Bathrooms to be recommended

So pleased to have found a supplier for an original RAK toilet seat at a great price! Very easy to order and amazing quick delivery. Very happy and I certainly will recommend FMX Bathrooms and if needed order from them again.

15. Dezember 2025
Bewertet mit 1 von 5 Sternen

Ordered vanity unit via BQ marketplace…

Ordered vanity unit via BQ marketplace 5.12.25 on next day delivery..still hadn't received..contacted seller who issued a replacement on next day delivery..its the 18th and I'm still waiting..they won't issue a refund at this stage..13 days I have been waiting..if they cant sort out its delivery with APC...dont touch with a barge pole

5. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Poor quality bathroom cabinet fitted- water damage

I had a bathroom cabinet fitted from this company under a year ago, and it has already developed serious water damage. For a bathroom product, this is completely unacceptable.

I contacted the company for help, but their response was dismissive. They refused to offer a repair, replacement, or any compensation, claiming it was “environmental deterioration.” This is far too soon for a product like this to fail.

Buyer beware: the quality is poor, and customer service is extremely disappointing. I would not recommend this cabinet to anyone.

17. Dezember 2025
Bewertung ohne vorherige Einladung
FNX Bathrooms-Logo

Antwort von FNX Bathrooms

Thank you for your feedback.

The cabinet was purchased close to 12 months before the issue was reported. We reviewed the matter in full and also submitted a warranty claim to the manufacturer on the customer’s behalf. This claim was declined on the basis that the deterioration shown was consistent with moisture ingress over time rather than an inherent manufacturing defect.

After the initial six month period, consumer law requires evidence that a fault was present at the time of sale. Based on the information and images available, this threshold was not met.

Bathroom furniture is designed to be moisture resistant, not waterproof, and environmental exposure over time can cause this type of deterioration even where there are no leaks or flooding.

While we appreciate that this outcome was disappointing, the assessment and response were based on both the manufacturer’s findings and our legal obligations.

Bewertet mit 5 von 5 Sternen

Polite, professional and fast

I have ordered some radiator valves and messed up the delivery address. After contacting the seller, Chloe from FNX Bathrooms got in touch very quickly and resolved my problem. I was over the moon as time was really an issue in my case. It was a pleasure dealing with FNX Bathrooms and I would definitely come back to do the business with them. I fully recommend FX Bathrooms, they are polite, professional and fast.

10. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great customer service and good prices

Very rapid delivery and great customer service
Due to health problems I did not open the box for 3 months but when I asked about a missing part the email help responded within 10 minutes and I had the part within 48 hrs
Excellent service

5. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Really happy with the taps and drainer…

Really happy with the taps and drainer unit I purchased from FNX.
The service was great from start to finish + a great product = a very happy customer.
Chloe was fantastic to deal with.
Highly recommend and I will use again.

17. November 2025
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr