Feit Electric Bewertungen 

My experience with LIFX, now under Feit Electric, is a warning for any potential customer. After purchasing an expensive product, I found myself abandoned by the company when they stopped supplying essential power adapters. Promises of availability turned into years of waiting. When finally escalated to a support manager, Holden, the response was dismissive and evasive, shifting responsibility to previous owners and undermining my status as a long-time customer.

Holden’s cold reference to me as a "former customer" is an insult, considering my continued purchases. This blatant disregard from LIFX is appalling. It reveals a company more interested in hiding behind legal technicalities than supporting its loyal customers. Such a lack of accountability and respect is not just disappointing; it’s a betrayal of customer trust.

This experience is a clear sign: LIFX, under the helm of Feit Electric, has failed its customers spectacularly. Beware of a brand that treats loyalty and customer service as afterthoughts.

Several years ago I bought a Feit dusk-to-dawn light bulb, based on a favorable company review in the Costco members' magazine. When the daylight sensor locked up a few months later, I wrote a letter expressing my disappointment, but didn't expect much of a response. A few days later a new bulb arrived, with a letter of apology. That bulb performed perfectly for years longer than expected.

I enjoy the multi-color smart bulbs and their accessibility within the app.

eyes sad Feit ElecTRICK provides MisLeading Directions!!!! instructions say to cut led light strip and use links too connect the led strips; thing is , once cut ther is no way to link the light strips. How LOUSY of Feit, i suspect they make directions deliberately misleading; how un-useful!!!!!

Purchased two units of Feit Electric Color Caster to decorate house for Christmas. Had to return both because the unit does not respond to the cheap remote included with the unit

0 stars and breach of consumer law. Under the excuse that they have no presence in the UK even though they bought Lifx which still does operate there they refuse to honour warranty on one of their products. The lifx team sent me to the new warranty team and they just fob me off back to lifx support. Never buy from lifx regardless of where you live and while you’re at it, stay away from feit too. Taking them to court, it’s free here so I’ll make an example out of them.

The products are "meh", but have the benefit of being cheap. That said, the level of support falls somewhere *below* the bar to be called "cheap". Examples:
Customer support tickets? I believe I've submitted 3 and received zero responses - EVER.
The app asks for feedback. When I choose the option that says something like "not good", it wants feedback - but the feedback form is unresponsive and locks up the app.
Go to the support page and select the "Contact support here"? You get a flyout window on the right that insists you choose a specific product (no general or feedback path available) and then forces you to a bot that has no clue as to what you're really wanting to know and doesn't make support available anymore.
Go to the corporate page and look for contact? Yeah, that pushes you back to the regular support page and the bot.
I've used about 30 of their dimmers. 1 DOA. Every one of them has an issue where even if it is locked at 100% (i.e., full power, no dimming), it creates noise in the circut at first that will mess with any non-dimmable item (thus the log at 100% - this isn't that hard). Touch the "up" once to go to max power? Yeah, that fixes, but you have to do that every time.
The smart plugins regularly lose their registration/responsiveness and have to be re-added to the network.
The UI is simply HORRID in their app.

That's the short list - yes, there is actually more to complain about.

Purchased these lights from Lowe's. I thought they were great at first because I could control with my Alexa, the set up process was simple, and I could also control with my phone. After a day though, they started flickering really bad. The suggestions do not help. I will have to return these.