The salespeople in the shop were attentive and gave honest advice, based on long experience. The selection of furniture is extensive with an accent on quality, taste and understatement. The delivery c... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Brian, the salesman, kept my Mother informed at every stage. The gentlemen who made the delivery and collected the old furniture were incredibly patient, helpful and efficient. The new furniture is ev... Mehr ansehen
Unternehmen hat geantwortet
Fantastic level of service, from the sales team to the delivery men. Its great to support a small local company that provides a first class service!!
Unternehmen hat geantwortet
In store experience warrants 5 stars, served by knowledgeable staff, offered plenty of choice and time for making an expensive purchase on 19/6. ETA 7-9 wks, to be advised by *warehouse, whom I phoned... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Möbelgeschäft
- Bettenfachgeschäft
- Schlafzimmermöbelgeschäft
- Fachhandel für Bodenbeläge
- Sofageschäft
- Polstergeschäft
Über Fairway Furniture - Newton Abbot
Vom Unternehmen geschrieben
Fairway Furniture is the leading independent home furnishing retailer in the South West of England.
Over 170 years after the company was founded in Plymouth, it remains family run with a mission that has stayed the same - to offer an exceptional choice of high quality products at unbeatable prices, along with reliable, friendly, trusted and informed customer service.
From sofas and chairs to living and dining furniture, bedrooms to beds, flooring to lighting, pictures and accessories, our stores have something to suit every taste and budget.
Find your nearest store
Need help? Chat now
Shop now
FREE 5 Year Structural Guarantee
Giving you long-term peace of mind
We source product from around the world and ensure that everything we sell offers great quality and value. This gives us the confidence to structurally guarantee every item for 5 years for the date of delivery. This is in addition to your statutory rights, is provided at no extra cost as an additional benefit and covers the parts detailed in our full guarantee document, available on our website.
Kontaktinformationen
Newton Road, Kingsteignton, TQ12 3AD, Newton Abbot, Devon, Vereinigtes Königreich
- 01626 332888
4,9
Hervorragend
927 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Scott provided excellent customer…
Scott provided excellent customer service and kept us well updated regarding delivery. Having had the identical sofa ( liked it so much we ordered another!) delivered without any problems three months ago we were a little surprised that this time the deliverers struggled. But all is well and the sofa is great.
10. Februar 2026
Antwort von Fairway Furniture - Newton Abbot
Good morning, thank you for taking the time to review your recent purchase with us. We are sorry to hear that our delivery team had an issue with the delivery of your second sofa. We cant say why this occurred, but we are investigating if there is a training need for our teams going forward so we can avoid this issue in the future. We are so pleased that Scott was able to assist you again, and we have passed on your kind words to him. Thank you again for shopping with us, and we bet the sofas look great! Kind regards – Fairway Furniture
Good service
Kept well informed with expected delivery date and then with the time slot. When product arrived on expected date and within time slot. Salesman was very helpful and also the delivery drivers. Product is well built and of good quality.
11. Februar 2026
Antwort von Fairway Furniture - Newton Abbot
Good morning, thanks so much for your 5 star review. We are so pleased to hear you had a good shopping experience with us, and we hope to see you again soon. Kind regards – Fairway Furniture
Scott and the rest of the staff at…
Scott and the rest of the staff at Newton Abbot are always helpful, good quality furniture , always go to Fairway first.
9. Januar 2026
Antwort von Fairway Furniture - Newton Abbot
Good afternoon, thank you so much for your 5 star review. We are so pleased to hear that Scott was able to help you find what you were looking for, and we hope that you are loving your new furniture in your home. Kind regards – Fairway Furniture
Helpful and attentive staff
Helpful and attentive staff. Kept updated with order and delivery date. Delivery guys very good.
9. Februar 2026
Antwort von Fairway Furniture - Newton Abbot
Good afternoon, thank you so much for your 5 star review! We are so pleased to hear both our store and delivery team provided you with good service, and we have passed on your kind words to them. Thank you again for shopping with us, and we hope to see you again soon. Kind regards – Fairway Furniture
Buy local. Get local. Great service.
Great helpful and knowledgable service at Fairway in Newton Abbot.
Massive showroom with lots of choice. Reasonably priced and beats the chain on quality and service. Shop local.
3. Dezember 2025
Antwort von Fairway Furniture - Newton Abbot
Good morning, thank you so much for taking the time to review your recent purchase with us. We are thrilled to hear you had a good shopping experience in our Newton Abbot store, and we hope that you are loving your new furniture in your home! Kind regards – Fairway Furniture
Only four star as we are sill waiting…
Only four star as we are sill waiting for two dining chairs to be delivery
4. Februar 2026
Antwort von Fairway Furniture - Newton Abbot
Good morning, thank you for taking the time to review your recent purchase with us. We would like to apologise again for the delay you have experienced regarding your chairs. We understand that the store team is keeping you updated of the progress, and are working hard to get these delivered to you as soon as possible. Thank you very much for your patience and understanding while this issue is rectified for you. Please feel free to contact the store if we can be of any assistance during this time. Kind regards – Fairway Furniture
Local store so we could see and try out…
Local store so we could see and try out the item. Quality product at a good price. Great customer service and rapid delivery. Very happy customer!
16. Januar 2026
Antwort von Fairway Furniture - Newton Abbot
Thank you for your fantastic 5 star review. We’re delighted to hear that being able to see and try the item in our local store made a difference, and that you’re happy with the quality, price, and service. We’ll be sure to pass your kind words on to the team.
Kind regards, Fairway Furniture
Great quality furniture delivered in a…
Great quality furniture delivered in a timely manner. The men were professional and collected our old suite then brought the new one in, they put it together and tested it to make sure it reclined and returned to sitting position.
30. Januar 2026
Antwort von Fairway Furniture - Newton Abbot
Thank you for your wonderful feedback. We’re delighted to hear you’re pleased with the quality of your new furniture and that our delivery team handled everything so professionally. We’ll be sure to pass on your kind comments to the team. We hope you enjoy your new sofa and we hope to see you again.
Kind regards, Fairway Furniture
Great staff very helpful pleasant…
Great staff very helpful pleasant nothing to much trouble
28. Januar 2026
Antwort von Fairway Furniture - Newton Abbot
Thank you for your kind review. We’re really pleased to hear you found our team helpful and pleasant and that nothing was too much trouble. We hope to welcome you back again soon.
Kind regards, Fairway Furniture
Scott at the Newton Abbot store is…
Scott at the Newton Abbot store is always very helpful, goes above & beyond to advise us. The warehouse have been very patient as our house sale took much longer than expected so we couldn't take delivery of our furniture when we would have liked
12. Januar 2026
Antwort von Fairway Furniture - Newton Abbot
Thank you so much for your fantastic 5 star review! We’re delighted to hear that Scott at our Newton Abbot store has been so helpful, we’ll be sure to pass on your lovely comments to him.
Thank you for shopping with us. Kind regards, Fairway Furniture
Pleasant and Knowledgeable and Helpful…
Pleasant and Knowledgeable and Helpful Staff. We were given time to make up our minds without being rushed. A good experience and we would use the firm again
5. Januar 2026
Antwort von Fairway Furniture - Newton Abbot
Thank you for your lovely 5 star review. We’re really pleased to hear that our team were pleasant, knowledgeable, and helpful, and that you felt comfortable taking the time you needed without any pressure. Providing a relaxed and positive experience is very important to us. We appreciate your support and look forward to welcoming you back again soon.
Kind regards, Fairway Furniture
3 out of 3 items of furniture were…
3 out of 3 items of furniture were defective. Store Manager not very helpful.They eventually agreed to replace it only to be informed few weeks later that they no longer stock it . No real apology or attempt to compensate us .
Won’t shop there again. Bought replacement furniture elsewhere.
26. Dezember 2025
Antwort von Fairway Furniture - Newton Abbot
Good afternoon. We would like to take this opportunity to once again apologise for the issues you had with your recent order. Looking back through your notes, we can see that our store manager and sales team did try to rectify this for you, but due to unforeseen circumstances on our part we were unable to replace the items for you, instead providing a full refund. We could not provide compensation as the goods were collected and you were refunded.
We are disappointed to hear that you are unhappy with the service you received from us. Reading the notes on your order we can see that sales teams in 2 of our stores tried to bring this to a satisfactory conclusion, which they were unable to do. We are sorry that you feel that we have not done enough for you. We don’t like to let customers down, but on this occasion our hands were tied on what we could do to resolve the issue for you. Kind regards – Fairway Furniture
Excellent Service
Excellent service in store from John. Kept informed throughout the process. Delivery arranged around our holiday date, arrived on time, delivery team were excellent dealing with an awkward route into the property. Definitely recommend
20. Januar 2026
Antwort von Fairway Furniture - Newton Abbot
Good afternoon, thank you so much for taking the time to review your recent purchase with us. We have passed on your kind words to both John and the store management team. We hope that you are loving your new furniture, and we hope to see you again soon. Kind regards – Fairway Furniture
Good service
From advise choosing to delivery very efficient, helpful, communitive and considerate.
14. Januar 2026
Antwort von Fairway Furniture - Newton Abbot
Good afternoon, thank you for taking the time to review your recent purchase with us. We are thrilled to hear you had a good shopping experience, both in store and with our delivery team, and we hope that you are enjoying your new furniture in your home. Kind regards – Fairway Furniture
Pleasant experience from start to…
Pleasant experience from start to finish. Very friendly and polite staff with John the sales person very helpful in helping us choose our new furniture. Delivery men professional and friendly.
15. Januar 2026
Antwort von Fairway Furniture - Newton Abbot
Good afternoon, thank you for taking the time to review your recent purchase with us. We are so pleased to hear you had a good shopping experience, and we have passed on your kind comments to both John and the delivery team. Thank you very much for shopping with us, and we look forward to seeing you again soon. Kind regards – Fairway Furniture
I love my new bed your delivery men…
I love my new bed your delivery men were 1st class
They were very kind and made sure I was happy with there
The whole transaction was very good
I I will use your company again
As I am disabled it is good to buy from a company like yours thank you
8. Januar 2026
Antwort von Fairway Furniture - Newton Abbot
Good morning, thank you so much for taking the time to review your recent purchase with us, we really appreciate it. We are so pleased to hear that you had a good shopping experience, and we have passed on your kind words to the store and delivery team. We are thrilled that you are loving your new bed! Kind regards – Fairway Furniture
Great service and advice
It's always good doing business with Scott at Fairway in Kingsteignton. He has never pressurised into buying anything but has given sound advice and help. That is needed especially as its normally for my 84 year old father these people need this type of service. So please pass my thanks on again from myself and dad
22. November 2025
Antwort von Fairway Furniture - Newton Abbot
Good morning Mr Scott, thank you so much for your lovely review of the service you received from Scott in our Newton Abbot store. We are so pleased he was able to help you and your Dad find what you were looking for, and we have passed on your kind words to him and the management team. Kind regards – Fairway Furniture
Couldn't have asked for more. A wonderful experience
From the showroom to the delivery of our 3 piece suite we found the service outstanding. The salesman in the Newton Abbot branch was very welcoming and helpful and nothing was too much trouble. As were the deliverymen. We received the best service we have ever received from any Company. Will certainly choose Fairway Furniture in the future. Their service is excellent, second to none
8. Januar 2026
Antwort von Fairway Furniture - Newton Abbot
Good afternoon, thank you so much for your review. We are thrilled to hear you had a good shopping experience with us. We have passed on your wonderful feedback to the store and delivery team. We hope that you are enjoying your new furniture, and we look forward to seeing you again in the future. Kind regards – Fairway Furniture
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.