Formula One Autocentres - Cirencester Bewertungen 

87
TrustScore 4.5 von 5

4,3

Unit 3, Midland Road Trade Park, Midland Road, GL7 1PZ Cirencester, GB


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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I had been recommended by a few friends to this branch in Cirencester. They were able to take my car in the very same day, which was such a relief. They fixed my brakes and sorted out a few oth... Mehr ansehen

Bewertet mit 2 von 5 Sternen

My car went into Cirencester branch for a minor service, mainly for an oil and oil filter change, also to have a service stamp in the book. Received a phone call mid day saying during other checks t... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I’m retired from the motor trade, having had my own dealership and over the years have had accounts with several different tyre companies, but these days only require tyres for my private cars. I di... Mehr ansehen


Unternehmensdetails

  1. Reifenhandel
  2. Kfz-Prüfstelle
  3. Kfz-Reparatur und -Wartung

Vom Unternehmen geschrieben

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Vom Unternehmen geschrieben

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Kontaktinformationen

  • Unit 3, Midland Road Trade Park, Midland Road, GL7 1PZ, Cirencester, Vereinigtes Königreich

4,3

Hervorragend

TrustScore 4.5 von 5

87 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

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4,3

Alle Bewertungen

(87)

5.462 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 3 von 5 Sternen

On holiday i had a punctured tyre

On holiday i had a punctured tyre, At that moment they had not the time to look at it, if i left the tyre they would look at it.
I returned after one hour, there was a new tyre fitted, a "C" brand (Cooper). The old tyre was worn out because of the puncture, (true i saw the tyre), because i had to drive with a trailer, i had to replace the other side also (only 3mm left), with the new tyres my driving speed was about 5 miles slower than the old (goodyear) tyres. Not realy suited for trailer..

The "new" tyres they placed were 2,5 and 3 years after production date...
The price £247,- for two "C"-brand tyres is quite high. But hey, a customer from the continent you can ask what you want, because he has no choice.

Service was ok, although i had to point out that the spare-tyre screws were different from the original screws, (they did not notice that).

2. August 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Cirencester team 5* customer service

The team at Cirencester were amazing. I appeared at the garage after my tyre went completely flat. I was basically stranded. They were unable to assist me as the tyre I required was not in stock, however they got me back on the road by putting my spare on for me. Thank you to Ryan and Lee for your help! Great customer service, delivered with a smile and joke.

12. August 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Terrible Service !

We booked an appointment online for the Cirencester branch as we were happy with the price being cheaper than anywhere else, On arrival for our time slot (10 mins early)
I was made wait for nearly an hour as they were apparently finishing a service, The two members of staff were working very slowly doing very little, The manager (an old man) was rude arrogant had a bad attitude and was more interested in going home as he was parking cars in the premises while my car was still on the ramp, My tyres were different makes and took far too long to fit, The fitter was lazy, took his time to do the simplist of tasks, He fitted my tyres while sitting on a little chair stool like thing on castors which he fell off, Which to be fair was amusing but overall I'd rather pay more money elsewhere to receive a better service
Very poor, very slow, a shame really as the staff in my opinion gave the company a bad name.

26. Februar 2023
Bewertung ohne vorherige Einladung
Formula One Autocentres - Cirencester-Logo

Antwort von Formula One Autocentres - Cirencester

Dear Andy,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/custom er-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Bewertet mit 1 von 5 Sternen

I used to come with the car to this…

I used to come with the car to this garage for several years, but today is the last visit.
I wanted to change my winter tires after a vacation in Europe, for that I made the appointment 5 days before.
I was picked up an hour late without any excuse.
I was looking at the car from the outside, when the boy who worked on it opened the trunk to take the anti-theft, his colleague came and helped himself to a bottle of water. I would have given him all of them if he asked, but he allowed himself to search in to my car and steal.
I announced at the reception, I was guaranteed that they would take measures, but unfortunately I no longer trust to return.

24. Februar 2023
Bewertung ohne vorherige Einladung
Formula One Autocentres - Cirencester-Logo

Antwort von Formula One Autocentres - Cirencester

Dear Dana,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/custom er-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Bewertet mit 5 von 5 Sternen

Friendly and helpful

I use these guys for tyres - went in for some help with new wiper blades (yes I am totally not practical) - they helped me source the wiper blades locally and then showed me how to fit them - no charge and just lovely for someone to help you !

1. Februar 2023
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Customer service poor

Customer service at cirencester very poor. Didn't complete the work on time when given 3 different times and then was rude when asked on the third time when will my car be ready then?

16. Dezember 2022
Bewertung ohne vorherige Einladung
Formula One Autocentres - Cirencester-Logo

Antwort von Formula One Autocentres - Cirencester

Dear Mrs Rose,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Bewertet mit 5 von 5 Sternen

Amazing Service. Highly recommended

I realised my MOT was about to run out and they were so accommodating fitting me in in 24hours. I was able to wait in their very clean and comfortable reception area. The MOT was done at the time specified and within the time they gave me. The inspection was very thorough and I was given good advice for the future care of my car. So courteous and reassuring. Thank you so much guys. I highly recommend this garage.

10. November 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

We received excellent service from…

We received excellent service from Formula One. We had several calls in advance of visiting the garage and had to change our appointment due to waiting for the AA. Nothing was too much trouble, all the people we spoke to were extremely helpful. The issue was then fixed quickly and professionally.

4. Oktober 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

100% Empathy

Tyres haven’t been fitted yet as I’m leaving the car over night (I was driving home and realised I really needed the tyres done desperately) The staff were so friendly when I was in a panic and allowed me & my daughter to wait for our lift, in their MOT waiting area. Our dog, Bobby was also given treats & water. Fantastic empathy.

15. Oktober 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent service

Took my car in for MoT and Service and received excellent service. I was kept informed of progress, given options about work that needed doing without pressure and everything was completed on time and we'll. Also, and almost most importantly they were pleasant to deal with and chat to, which can make all the difference to your day.

30. September 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

repair and MOT

A big thank you to Erica and her team.
I would recommend Formula One Autocentre Cirencester for their timely, efficient, professional service.

Repairs done, MOT passed, at a satisfactory price.

Job done. Good work. Happy customer who will return for car upkeep, service etc.

thx/rgds David

29. September 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent service

Had a MOT/full service package and extremely pleased with the team at Cirencester. Very friendly, honest and no pushy sales etc. First time for me at Formula One and I'll definitely be going back as well as recommending to family and friends. James Day

27. September 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Once again I entrusted my Landrover…

Once again I entrusted my Landrover Freelander to the caring staff at Fi and once again I was not disappointed.

I had all four discs and pads done and a full service and MOT. All done to the best standards

Also good prices and discounts given. Good professional team and I would recommend them to all.

Tony Foreman

3. September 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Delayed - not impressed

Booked in 11.30 for MOT and two tyres. They expect you to be 15 mins early. At 12.45 I’m still waiting for the tyres to be fitted. Seems like they just take on too much work! 13.30 and still not done…..
Polite at reception but I think they are fire-fighting. Not recommended

23. August 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

MOT Experience

Had my MOT done today. Very easy to book in, approachable staff and a good price. MOT was completed well and was able to take home quickly. I was given some helpful advice about work to be done over the next few months so I would recommend FormulaOne.

15. August 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent Customer Service

I needed a tyre changing on a Sunday whilst on holiday.Kwik fit said they were too busy too help despite them only having one car in the garage. I went to Formula One who were very busy but still managed to fit me in. They didn't have the tyre I needed but the manager drove me back to Kwik Fit to buy the tyre there so he could fit it for me back at his garage.
Very friendly and very helpful service. Highly recommended if you find yourself in need of tyre services in Cirencester.

14. August 2022
Bewertung ohne vorherige Einladung

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