I spoke with a GENTLEMAN, KEENON, who actually listened to my concerns and informed me on the coverage, yet wasn't pushy where I felt heard & respected. He did his job with concern for the consumer,... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
I spoke with a GENTLEMAN, KEENON, who actually listened to my concerns and informed me on the coverage, yet wasn't pushy where I felt heard & respected. He did his job with concern for the consumer,... Mehr ansehen
Unternehmen hat geantwortet
Do NOT buy any warranties from this scam company!!! I made the mistake of signing up, was told about a 30 day trial and that I could cancel and get a refund and I contacted the next day by email al... Mehr ansehen
Unternehmen hat geantwortet
Jess explained everything to me in a very thorough manner. He never was pushy, yet quite the opposite. He was more of a consultant, guiding me through what I actually needed versus trying to sell me... Mehr ansehen
Up until now I have had a good relationship with the company...They paid half my oil changed when needed and a repair was done that they covered as warranty said ..But I can't reach them anymore...I s... Mehr ansehen
Unternehmen hat geantwortet
With 20 years of experience working in the warranty business, the head honchos at Everything Breaks know that traditional extended warranties don’t always work in the consumer’s favor. Paying a large sum upfront for extended coverage isn’t consumer-friendly, and being bound to a contract for up to 72 months is just plain unreasonable. So, they created a monthly protection program that works for you by alleviating hefty upfront payments and long-term commitments. At Everything Breaks, we always keep the customer in mind when developing new protection plans. It’s our mission and pleasure to offer great coverage at an affordable price.
McKinnon Street 3100, 75201, Dallas, Vereinigte Staaten
Hat 88 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Marco 6190 Marco was great today solving my issue with my policy!

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Marco was very knowledgeable

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ROD HICKS: is amazing. Very helpful man , very nice man. Gets the job done in a fast , respectful and consistent manner. Absolutely flattered with how I am treated and how awesome Mr.Hicks is. Thank you Rod BAILEY

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Una exlente atencion de Marco

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Muy buen servicio de parte de marco.

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Deborah was extremely helpful in assisting me.

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My heater stopped working mid-November. Since the shop didn't accept EB (SMART GUYS!), I had to pay $700 out of pocket to replace the blower motor & resistor. I had to finance it, because I'm on a fixed income and don't have that kind of money lying around. I'd paid almost that much for my premiums already, and called trying to cancel. It was the weekend, so of course there was no one who could do the cancellation. Ok, fine. Another $100 charge hits, I decide maybe it's worth keeping for some other repairs I might need down the line.
3rd week of December, heater stops working again. I take it back to the shop, they check their work and the replacement parts are fine, so they advise it may be an electrical issue, outside their wheelhouse. So I make an appointment with the dealership for Friday, 1/2/2025 at 8 AM. Give the service advisor my EB info, then never hear back all weekend. Call at 10:30 AM today 1/5, service advisor tells me it's the TIPM that's bad ($2200), and a couple other issues I should take care of, totalling over $4300. Tells me he'd only just now finally heard back from EB and they're covering EXACTLY NOTHING. 🤬 Furthermore, it may take WEEKS to get the TIPM.
I take care of my 91 year old mother. We live out in the desert and I CANNOT be without transportation for a month! I figure, maybe I can get a rental car through EB, since I've now paid them at least $800 and have gotten nothing but frustration and crap customer service. That does NOT seem to be an outrageous request to anyone with an ounce of integrity and an actual commitment to customer service.
Call EB, tell them my issue. OF COURSE they don't cover car rentals if the work being done isn't covered. I'm FURIOUS. I tell the guy I want to talk to someone NOW. He says it's better for me to get a call back ("It could be in just a few minutes, but within 24 hours") instead of waiting on hold. That was 2+ hours ago.
So now I'm gonna call and cancel, tell them to refund my premiums since now I've got to rent a car for who knows how long AND pull 4 grand out of my ass somehow to fix my van, because these people are SCAMMERS who sell a "bumper to bumper" warranty but as all these 1⭐ reviews are testament to, will find ANY reason not to cover the work.
Edit to add: The app is non-functional and the website is useless.
Post-scammer reply edit: Now I must PAY to cancel this contract, which has covered exactly NOTHING, EVER. Funny how quickly they respond to bad reviews, but not to actually being HELPFUL. Zero stars, RUN AWAY.
IT'S A GRIFT! DO NOT RECOMMEND!

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I made a claim on behalf of my customer and Mr. Rod Hicks was very helpful along the claim process. I was able to give the good news to the customer that the repairs would be covered, and as soon as the repairs were done Mr. Hicks called to pay for the repairs. We were able to keep our customer satisfied and build a relationship with Everything Breaks. Thank you Rod.

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Today, I had the pleasure of receiving service from a gentleman by the name of Mr. Hugo, and I am compelled to express my sincere appreciation for the exceptional service he provided. Mr. Hugo demonstrated not only professionalism but a deep and extensive knowledge of his field that truly reassured me and impressed me beyond measure.
Moreover, Mr. Hugo's kindness and courteous demeanor was evident from the outset, which in turn, made the entire experience truly pleasant and memorable. I am immensely grateful for the exceptional support and the genuine care that he extended throughout our interaction today as his care for me was truly evident in his communication and throughout every interaction that we had. I must say that it is extremely rare to encounter such a combination of expertise and warmth in service, and for that reason, I want to emphasize my heartfelt gratitude towards him.
Lastly, I want you to know that my prayers are with you Mr. Hugo. Praying that you have not only continued but great success and abundant Blessings in and over your life. May you continually be Blessed with prosperity, phenomenal health, and extreme happiness as you continue to serve others with the same dedication and kindness that you bestowed upon me today, Sir. Dios Te Bediga, Mr. Hugo and again, I thank you from the bottom of my heart.
Respectfully,
Vivian Ryals

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I’ve been with everything breaks for three or four years. I no longer needed their services. I tried to cancel my policy. They absolutely would not let me cancel it. He spent more than five minutes, trying to talk me into just keeping their services. It was horrible. He ignored everything I was telling him and went onto the next line of his teleprompter. horrible.

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Marco help me keep my warranty in was calling to cancel but Marco saved me an my wife from not having our warranty with Everything Brecks , I can rest with ease now driving my car because Marco help us keep the warranty thanks for a Merry Christmas Marco

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My name is Terri Scott from Anderson Nissan and your employee Rod Hicks was very helpful and extremely helpful with the payment on the R/O we submitted.
It would be a pleasure to work with your company and Rod again in the future!!!!!
Thank You!!!

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Marco me asistió me ayudó en todo lo que necesitaba muy amable!

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Exelente servicio gracias a la ayuda de
Marco

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She did great and everything and tried her very best Deborah

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Buyer beware. I wanted just an auto-warranty policy. They slipped in a home.warranty policy. I cancelled noth policies in Ocotober, and they are still saying I have the home policy and that I owe them for it. Even though they acknowledge i cancelled both policies. They refuse to take care of the problem and they say it is line 5's problem not their problem.

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Brandon did excellent with helping with my concerns. Good Job

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