Eversfield Organic Bewertungen 

I have had numerous dreadful experiences with their customer service in the past, and today was no different. They are extremely rude and abrupt. When you first phone them, there is a message on their answering machine stating that one of their friendly customer service representatives will be attending to you shortly. This is definitely not true; if they feel you're questioning something they dislike, they hang up on you and give no chance to ask another question. Furthermore, they deliberately do not answer the phone if they see your number ringing again. There is no one to complain to, as they handle complaints themselves. It's really a shame because I was a loyal customer for many years, but their customer service is a major let-down. It seems they don't care if they lose customers. It makes me wonder if the company is aware of their behaviour.

Well packaged items. Although I haven't cooked with the purchases yet, the chicken looks healthy and fresh.

I would like to leave a truly heartfelt review for Eversfield Organic.
From the very beginning, the communication was warm, kind and genuinely caring. It’s rare to experience customer service that feels so personal and attentive — every interaction was friendly, professional and reassuring.
The service was excellent from start to finish. Everything was smooth, well organised and delivered with real care.
And the organic chicken — absolutely delicious. You can genuinely taste the quality. It feels nourishing, clean and full of natural flavour. It’s wonderful to know the food comes from such high standards and ethical care.
Thank you for your warmth, your integrity and the beautiful quality you provide. I truly appreciate the experience and will happily order again.
Highly recommended ❤️

Amazing products, prepared to a high standard. Very clean and packed carefully. I’m so delighted. Will buy again from them. Thank you!

fantastic pork mince !. very tasty .fabulous butchering! lovely fine lean ground . no hidden fat or gristle .( I eat only carnivore (5yrs)+)
and love my pork mince especially . I definitely rate it AA+ ( added note--) i never buy meat in big chain shops ever ! I only buy from top quality farms with good care for the animals .so they live a happier life and treated very well. (delivery cooled/iced boxes great service . Thank you Eversfield ....

Ordered our Christmas Turkey and additional meat/trimmings for the day. Delivery on time and kept up to date when it was arriving. It was absolutely wonderful. Such good quality. Will be ordering again soon and also this Christmas without a doubt.

Quality meat and trimmings. As a flexitarian, I rarely eat meat, when I do or am preparing it for my family- it’s important to me that the animals have been raised ethically and tastes great. Everfield always delivers. My family are happy and I always feel good that I have helped local farmers making the best produce available to me. The added extra touches of good condiments and amazing seafood for me is really convenient. I can always check my previous orders and explore new items on the easy house website.

The meat products I received in the box were all well packed, fresh and absolutely delicious!
I couldn’t fault a single thing, from ease of ordering, perfect packaging and prompt deliver on a day of choice.
Highly recommend and will certainly be a returning customer

The best haggis I’ve ever eaten.

Bought wild venison steak 7 of them, was existed to share it with the family but, they were all in bits with full of fat and veins hidden under neath and filled with large amount of brain.
Couldn't fry the meat the frying pan filled with induced fluid....
Please, please don't buy from this place.

Initially had a good experience, meat was good quality and good value. Then throughout the year the meat sent over was stinky, old and gone off. This happened quite a few times, we brushed it off the first few as we wanted to give benefit of doubt. We did complain, no reply. I come back to order again a few months later in winter, and all my points saved (maybe around £40) are expired. Overall we were subscribed and had nearly 10 orders. Unfortunate. Customer service only gave us 1000 points as "goodwill". Fml, don't order from here, Pipers farm is much better and fresher.

Top quality organic meat, everything we have had has been lovely and tender and tasty, we have had numerous orders and all have been of top quality, produce is always packaged well with their freezer packs keeping it cold

They did not deliver to my door as their website promised. They left a parcel with fresh meat and fish in a parcel room! They did not sent any delivery notification. I have waited for them to arrived and after proposed time was over, I called their customer service. I explained to them that I have a disability, including mobility issues. I cannot lift or carry items over 3 kg. This is why I shop only online. Furthermore, this parcel room is not even in my building. I am on my own. I cannot go there and get it. The customer service was not helpful but I insisted. They called me after 30 minutes and promised that a driver will come back to deliver it to my door instead. They have never delivered my parcel. After a few days, they informed me that it was delivered a few hours before their maximum delivery time (48 hours) and so they will not issue a refund. They offered me a 10% discount with my next order instead to apologise. Is it a joke?! I wasted over £70. Please avoid!! I will never order with them again.

The Organic Turkey was the best tasting turkey we have had for many many years very tender and moist
customer service were excellent in adding some smoked salmon ( which was delicious)to my order
We are glad to have found this source of Organic food which is important for a healthy body.. it's essential to have a trusted source
The website is great to use and its great to be able to define the delivery date, orders arrive as stated and packaged ( chilled) for to ensure perfect quality and freshness
I wish all suppliers were this caring.

Ordered a chicken for Christmas and was extremely pleased with it. Delivery was prompt and beautifully packed with recyclable materials. The chicken was so delicious. Will be ordering again soon. Thank you.

I ordered a Bronze Organic Turkey as a Christmas centrepiece, with a stated use-by date of 26 December. It was delivered on 20 December and stored exactly in accordance with the supplier’s instructions.
When opened on 23 December at the point of preparation, the turkey had a clear off smell. As this was fresh poultry, I was not prepared to cook or serve it. This issue could not reasonably have been identified earlier, as inspection only occurs when the bird is opened for preparation.
I contacted the company promptly. Rather than advising against consumption once a food-safety concern had been raised, I was reassured that this was a “naturally gamy aroma” and told the turkey was safe to cook. I found this response inappropriate and concerning.
Despite the turkey being within its use-by date and stored correctly, the company has refused to provide a refund. As a result, I was left without the Christmas centrepiece I had reasonably relied upon and had to make alternative arrangements at short notice.
I chose this supplier carefully, prioritising animal welfare and quality. Unfortunately, my experience fell well below what I consider acceptable for a premium product sold specifically for Christmas.

This is an amazing company - I am so glad I found them - they are totally trustworthy and everything is beyond perfect and delicious ! Their products are as they define - aged beef, poultry fish - all truly organic and perfect in every way! It is sadly so rare these days to find such EXEMPLARY SERVICE, CUSTOMER SUPPORT INTEGRITY AND HONESTY - shop with these wonderful people you will get the best - this is what your BODY NEEDS - not processed non organic food but WHOLENESS !!

Delivered well packaged, within time slot. Venison was delicious. Would certainly deal with them in the future and highly recommend

I appreciate that mistakes can happen, even with food deliveries. Unfortunately, what I received from Eversfield Organic went far beyond a minor issue. When the turkey arrived and I opened the packaging, there was an immediate and overpowering smell indicating that it had gone off. It was clearly not fit for consumption and had to be thrown away.

I contacted the company on Christmas Eve to let them know. Had the issue been handled appropriately, this review would likely never have been written. Instead, the response was extremely disappointing. Despite being provided with clear details, there was no meaningful attempt to investigate, resolve the issue, or offer a refund or replacement.

UK consumer law is very clear that food products must be of satisfactory quality and fit for purpose. While a single failure in the supply chain might be understandable, ignoring a legitimate complaint about spoiled food is not.

This left us without a turkey at very short notice. We were extremely lucky that a local farm shop still had last minute turkeys available, which saved the situation. Without that, the consequences of this failure would have been far more serious.

What is most frustrating is the complete lack of accountability. A straightforward apology and refund would have resolved this quickly. Instead, I was left out of pocket and with the impression that once they have your money, Eversfield Organic have little interest in standing behind their product.

I would urge anyone considering ordering from this company to think carefully. Errors happen, but how a business responds to them says everything. In this case, the response was simply not good enough.

I completed a previous feedback with a complaint. But after great customer service from Fran at Eversfield, who investigated and clarified everything clearly, I'm now really happy with the customer service and food products. Fran is a great asset to the team.