Enlighten Smiles Bewertungen 395

TrustScore 4.5 von 5

4,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 2 von 5 Sternen

Would get more stars if it wasnt so expensive. Its not worth the price AT ALL, there are tons of way cheaper and equally effective white ing treatments. If theyre so confident in their product,... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I purchased the whole kit from my dentist which was the whole teeth whitening I had to use it for 3 weeks very pleased with the outcome come my teeth are so white and now I buy the tooth paste Only... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Order came incredibly quickly. Much better value ordering 6 boxes of toothpaste. A good product helping to maintain my tooth whitening I had.

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Amazing and long lasting results, l love how clean and white my teeth now are! Better than I have seen before and really noticeable improvement on whiter and healthier smile!! Highly recommended 😀

Unternehmen hat geantwortet

Unternehmensdetails

  1. Zahnaufhellung
  2. Kosmetische Zahnmedizin
  3. Kosmetikindustrie
  4. Zahnarzt

Vom Unternehmen geschrieben

Whiten with a Guarantee ⭐️ We manufacture the best UK based professional teeth whitening system and our latest evolution, EVO4 is our fastest and most effective formula yet. With precision designed custom whitening trays, EVO4 gives VITA B1 results in just three weeks, and long-lasting results without the need to make lifestyle compromises. Carry on enjoying red wine and other favourites while living life to the full.


Kontaktinformationen

4,5

Hervorragend

TrustScore 4.5 von 5

395 Bewertungen

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Bewertet mit 5 von 5 Sternen

Easy ordering

Easy, smooth ordering. Purchased 6 for best price and arrived ahead of schedule. Noticeable impact on my teeth too

4. April 2025
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Antwort von Enlighten Smiles

Thank you so much for your lovely words, we are super happy to hear the product had a noticeable impact on your teeth - this is what we are here for 🤍

Bewertet mit 5 von 5 Sternen

The best long term option

I’ve had the best experience undergoing whitening treatment with enlighten smiles. I would recommend this over all other whitening systems- I have done thorough research into all other whitening systems and this seemed the safest and most effective. 6 months post completing it, I can confirm this. My teeth are still at B1 and I had little to no discomfort during the treatment. I’ve had no sensitivity since completing the treatment and I couldn’t be happier with the results.

The company’s customer service team was amazing as well. Especially Katy who I spoke to- she was so helpful and friendly.

15. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Enlighten Smiles

Hi there :)

Thank you so much for your lovely review! We're so pleased to hear you're happy with your results and had such a smooth experience throughout your whitening journey. It’s always a team effort here at Enlighten, and we’re glad to know our support made a difference. We'll be sure to pass your kind words along to Katy — she’ll be thrilled to hear them!

We're always here if you need us again :)

Warmest regards,
The Enlighten Team

Bewertet mit 5 von 5 Sternen

Arrived very quickly

Arrived very quickly, thank you

10. April 2025
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Antwort von Enlighten Smiles

Hi Brian

Thank you for your review :)
We're delighted to hear your order arrived promptly! Thank you for choosing us.

Warm Regards,
The Enlighten Team

Bewertet mit 5 von 5 Sternen

Good communication

Good communication. Efficient process and delivery.

10. April 2025
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Antwort von Enlighten Smiles

Hello Ann,

We really appreciate you taking the time to leave a review—your support means a lot to the us :)

Warm Regards,
The Enlighten Team

Bewertet mit 3 von 5 Sternen

Whiter teeth but unbearable sensitivity

I’m in week 2 but have had to stop due to unbearable pain that ibuprofen does not touch. I used the trays with the desensitising gel overnight which helped but now have a horrid metallic taste in my mouth and excess saliva, so not keen to do that again. Any suggestions? Teeth are whiter but not sure I can continue due to pain.

24. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Enlighten Smiles

Dear Victoria,

Thank you for your review and we’re so sorry to hear that you’re experiencing this level of discomfort. While some sensitivity is normal, the extreme pain you’re describing is quite rare, and we absolutely want to help make this process more comfortable for you.

Given what you’re experiencing, we’d recommend skipping the at-home sensitivity management steps and going straight to your dentist. They may suggest switching to a lower concentration gel, which should be much gentler on your teeth. This could mean your treatment takes a little longer, but rest assured, your results won’t be affected!

Your comfort is our priority, so please don’t hesitate to reach out if you need further guidance on social@enlightensmiles.com. We truly appreciate you sharing your experience, and we’re here to support you every step of the way.

Best wishes,
The Enlighten Team

Bewertet mit 2 von 5 Sternen

Overpromised...somewhat delivered

I have completed the Enlighten process, including a free extra tube / ~ 1 week of gel.

Overall: Largely succeeded in making my teeth at least partially white, but not consistently as the (high) expectations set by the advertising, 'guarantee and price. Not despondent about the results...but will go elsewhere next time.

Pluses:

- Easy to do
- Took only 3 weeks (4 with my free extra)
- Minimal pain - and they provide a solution if you need help with that (I did not use)

Negatives:

- Advertising and 'guarantee' sets expectations well above reality. If you don't achieve the whiteness like the photos then the 'guarantee' is more of the same treatment...not clear what happens if that also does not work.
- The whiteness is excellent at the end of the teeth - noticeably less so closer to the gums. Apparently you cannot whiten teeth if gums have receded, but for me this issue starts only a few mm in.
- The dentist / clinic you buy Enlighten from have no involvement in the treatment - they just hand over the kits and say 'good luck'. I found this aspect the most disappointing and felt rather ripped off - given the huge amount of advertising for the product in my clinic pretty sure the sales commission must be huge.

28. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Enlighten Smiles

Hello Liam,

Thank you for taking the time to share your experience — we genuinely appreciate both the positives you’ve noted and the thoughtful feedback you've provided. We're really sorry to hear the results didn’t quite meet your expectations, and we'd love the chance to help where we can.

Firstly, we would like to clarify a few things that might help:

🔹 Regarding the guarantee – we’re sorry if this felt unclear. Due to legal regulations, we’re unable to deal directly with patients — our guarantee is between us and the dentist, who then provides it to you - their patients. That said, we’re absolutely happy to speak to your dentist on your behalf to review your case if you this the guaranteed result was not achieved. Was a VITA shade guide used at any point to measure the shade and confirm whether B1 was achieved? If not, that’s usually the best first step to establish your result.

🔹 On the variation in whiteness near the gums – this is a completely fair observation and actually a somewhat common biological limitation. The outer ends of the teeth are mostly enamel, which responds brilliantly to whitening. Closer to the gum line, the dentine layer becomes more prominent — and dentine doesn’t whiten in the same way. Unfortunately, this is a natural limitation, and for cases where this contrast is very noticeable and upsetting to the patient, other options such as cosmetic bonding or veneers may have to be sometimes considered.

🔹 Your dentist’s involvement – we’re really sorry to hear you felt unsupported. Dentists are expected to guide patients through the treatment and review results when needed. If you haven't yet shared your concerns with your dentist, we’d really recommend doing so — and if you'd like, we can reach out to them for you. We hate the idea of a patient walking away disappointed, especially when we know just how transformative the results can be.

Thanks again for your feedback — it helps us continue to improve both our service and the way we communicate. If you're happy to share the name of your dental practice, we’ll gladly take it from here and see what can be done. Please email us on social@enlightensmiles.com and we shall be in touch.

Warm regards,
The Enlighten Team

Bewertet mit 2 von 5 Sternen

Service wasn't so good

Service wasn't so good. I don't recommend to anyone?

3. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Enlighten Smiles

Hi there,

Thank you for taking the time to leave a review. We're really sorry to hear you had a negative experience — this isn’t the standard we strive for.

We’ve had a look through our system and can’t find a record of your details, so we’d really like to understand more about your interaction with us. Could you let us know when and where you spoke with our team, so we can look into this properly?

We genuinely pride ourselves on delivering excellent customer service, so if something has fallen short, we’d love the opportunity to put it right. Please feel free to get in touch with us directly at social@enlightensmiles.com.

Warm regards,
The Enlighten Team

Bewertet mit 5 von 5 Sternen

Easy to purchase

Easy to purchase, quick delivery and great toothpaste 😀

19. März 2025
Enlighten Smiles-Logo

Antwort von Enlighten Smiles

Hi there!

We really appreciate your kind words and support! It’s great to know you’re happy with your experience. Enjoy your toothpaste, and keep shining! 😁✨

Best,
The Enlighten Team

Bewertet mit 1 von 5 Sternen

I didn't order any

I didn't order any, have a signed up for a repeat order by mistake? If so can you cancel the subscription if it's on going
Thanks
Steve

17. März 2025
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Antwort von Enlighten Smiles

Hi Stephen,

That is so strange, sorry about this! We are looking into this as we speak and be back with a solution for you, worry not!

Best wishes,
The Enlighten Team

Bewertet mit 5 von 5 Sternen

Enlighten Smiles London - Dineo

I just wanted to say a big thank you for fantastic customer service from Dineo (London) really efficient dealt with my enquiry, fast, efficient, helpful and ensured that customer satisfaction was top of her list. This is why Enlighten is the best!!

18. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Enlighten Smiles

Hello Sheena,

Thank you for your kind words! Our customer service team always strives to provide the best experience, and we’re so glad Dineo could help. 😊 We’ll be sure to share your feedback with the team!

Best,
The Enlighten Team

Bewertet mit 2 von 5 Sternen

This stuff is too powerful

This stuff is too powerful. My teeth look over white after a week and I won’t bother finishing off the second syringe and won’t start the last. Pricey too.

15. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Enlighten Smiles

Dear valued customer,

Thank you for taking the time to leave us a review.

It is great to hear that the product works well. Please be assured that the colour takes a few days to stabilise, so it will all blend in and look very natural. The best thing about professional teeth whitening is that you can control the whiteness - you can stop whenever you are pleased with the shade and keep the remainder of the gel for top-ups. This, in turn, delays the need for buying top-up syringes for a while. Sounds like a win-win situation for you 😁

Best wishes,
The Enlighten Team

Bewertet mit 5 von 5 Sternen

This system works

My Dentist made the mould and talked me through everything. But there’s a QR code in the box and all easy to understand.
Quite tricky in the beginning to get a small amount of gel out of the syringe,but you get used to it. I had no discomfort at any time and now have beautiful white teeth.

12. März 2025
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Antwort von Enlighten Smiles

Hello Alexander,

Thank you for your review! We're so happy to hear you're loving your beautifully white smile. 😊 Enjoy your results!

Best,
The Enlighten Team

Bewertet mit 3 von 5 Sternen

Works but at a huge expense

I’m just finishing week 2 of using the gels, moving onto the final week tube. Whilst my teeth are noticeably whiter the process has caused unbearable sensitivity pain. You are provided with a ‘desensitising pen’ that does nothing and I am now limping through the process relying on painkillers to get through it. My dentist advised me to use the toothpaste for one hour in the trays and also alternate top and bottom each night - I have done both to no relief. The whitening works but only if you can deal with extreme sensitivity. I sure hope this goes away after the process… I probably wouldn’t have bothered considering both the financial cost and pain

14. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Enlighten Smiles

Hi Ryan,

Thank you so much for sharing your feedback with us. We're truly sorry to hear about the sensitivity you've been experiencing, and we understand how uncomfortable that can be.

While some sensitivity is expected during the whitening process, it shouldn’t be overwhelming. You’ve done the right thing by using the toothpaste in your trays and alternating applications.

For added relief, many of our patients find that applying the desensitising serum for a little longer directly to the sensitive areas can make a difference. If the sensitivity continues, a discussion with your dentist may the best solution as they could consider switching your treatment to the lower concentration gel only.

As UK regulations prevent us from speaking directly with patients, your dentist is best positioned to offer personalised solutions, and we’re here to support you in any way we can. If you’d like, we’d be happy to reach out to them on your behalf—just let us know and provide us with the address and practice name of your dentist. You can share it to social@enlightensmiles.com.

We genuinely appreciate you taking the time to let us know about your experience, and we truly hope that once the process is complete, you'll be thrilled with the results.

Please don’t hesitate to reach out if we can assist you further in any way.

Warm regards,
The Enlighten Team

Bewertet mit 5 von 5 Sternen

Great for teeth whitening

I’ve been using the whitening toothpaste for a few months now and can really tell the difference. My teeth are definitely brighter, I’d definitely recommend this product.

1. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Enlighten Smiles

Hello Imogen,

Thank you so much for your glowing review! We’re thrilled to hear that Enlighten White has made a noticeable difference for you. Your recommendation truly means a lot to us!

Here’s to even brighter smiles ahead! :)

Warmest regards,
The Enlighten Team

Bewertet mit 5 von 5 Sternen

Whitening toothpaste

I’ve been using the whitening toothpaste for a while now & I’m very impressed! It leaves teeth feeling fresh, clean and a lovely natural white 🤍

27. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Enlighten Smiles

Hello Becky,

Thank you so much for sharing your experience! Your feedback truly means a lot to us! We’re glad you’re impressed with the results and appreciate your support.

If you ever need anything or have questions, don’t hesitate to reach out 🤍

Best regards,
From The Enlighten Team

Bewertet mit 5 von 5 Sternen

Great toothpaste

Recently tried both toothpastes and can highly recommend them both! Planning on adding the serum to my regular routine 👌🏻

27. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Enlighten Smiles

Hello Emma,

Thank you so much for your wonderful feedback! We’re confident you’ll love the Serum and can’t wait for you to experience even more amazing results.

Feel free to reach out if you need any tips or have questions!

Best regards,
Enlighten Team

Bewertet mit 5 von 5 Sternen

Used their whitening and sensitive…

Used their whitening and sensitive toothpastes and both were amazing!!! The whitening really helped keep my teeth looking white and gleaming and the sensitive protected my teeth and made sure I could eat everything with no problems!

27. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Enlighten Smiles

Hello Hannah,

Thank you so much for your fantastic review! We’re thrilled to hear that our Enlighten White your teeth looking bright, and the Serum helped protect them. We’re so happy to have contributed to your smile 😊

Thanks again for choosing Enlighten !

Best regards,
The Enlighten Team

Bewertet mit 5 von 5 Sternen

Easy and great results

A straight forward process, well explained, with good results!

27. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Enlighten Smiles

Hello Mike,

Thank you for your feedback! We’re so glad to hear that you found the process straightforward and well-explained, and that you're happy with the results. It’s always our goal to make the experience as smooth and effective as possible.

We truly appreciate your support!

Best regards,
The Enlighten Team

Bewertet mit 5 von 5 Sternen

Excellent results and great customer service

I've been using Enlighten products for a number of years now, and have achieved excellent results. I have used the teeth whitening system, and both the enamel building and whitening toothpaste to maintain the colour with the occasional top up. Their customer service team is great, and I would recommend them to anyone!

26. Februar 2025
Bewertung ohne vorherige Einladung
Enlighten Smiles-Logo

Antwort von Enlighten Smiles

Hello Gaby!

Thank you so much for taking the time to share your wonderful experience with Enlighten products! We’re thrilled to hear that you’ve achieved excellent results Products. It’s great to know that our customer service team has also made a positive impact. Your recommendation means the world to us, and we’re so happy to be part of your smile journey! 😊

If you ever need anything, feel free to reach out!

Best regards,
The Enlighten Team

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