I returned my Emovis tag today. This was deslt with with the usual efficiency and lack of fuss by Emovis. The tag made peage driving in France a lot easier. No struggling for change and stret... Mehr ansehen
Unternehmen hat geantwortet
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Das sagen Bewerter
Every time I visit this website I find it easy to navigate and simple to get what I want. today I ordered new brackets and within four hours I see they have been despatched to me. Excellent service.
The tag did everything it was supposed to do. Very clear instructions came with the tag. I attached it to windscreen and set off to France hoping I had followed the instructions correctly. The only... Mehr ansehen
Unternehmen hat geantwortet
Brilliant service. We have used two tags covering France, Spain and Portugal for a couple of years already. Worked every time. Saves so much hassle at toll booths, just drive through with tolls cha... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Travel without stopping on European Motorways Worried about tolls in France, Spain and Portugal? Emovis Tag UK can provide UK customers with a tag for automatic payment of motorway tolls. UK Call Centre based in Harrogate.
Kontaktinformationen
Unit 10, Hornbeam House Hornbeam Park Hookstone Road, HG28QT, Harrogate, Vereinigtes Königreich
- 01423299017
- customer.service@emovis-tag.co.uk
- www.emovis-tag.co.uk
4,7
Hervorragend
2140 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
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Hat 93 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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All went according to plan quick…
All went according to plan quick dispatch
7. August 2026
Bewertung ohne vorherige Einladung
Antwort von Emovis Tag
Thank you for your great review! We’re delighted to hear that everything went according to plan and that your tag was dispatched quickly.
We really appreciate you taking the time to share your experience and hope you enjoy many smooth and stress-free journeys with your Emovis Tag!
Ordered the tag one evening
Ordered the tag one evening, it was despatched promptly and 2 days after ordering it was delivered. Thank you
8. August 2026
Bewertung ohne vorherige Einladung
Antwort von Emovis Tag
Thank you for your lovely review! We’re delighted to hear that your tag was dispatched promptly and arrived just two days after placing your order.
We’re pleased we could provide a quick and efficient service, and we really appreciate you taking the time to share your experience. We hope you enjoy many smooth and stress-free journeys with your Emovis Tag!
Faulty Tag
My tag became faulty on the first day of my 5 week holiday in France. I have had it for several years. I checked online and the tag was being reported as battery OK. However after several aborted attempts to access the tos I contacted Tag but was told there were issues because of the high temperatures affecting the signal between the tag and the tolls. I was advised to contact the toll booths via the call buttons installed at each booth. This was obviously not an option each time I visite the tolls and again contacted Tag. Despite haveing the tag in the same position in my car for several years and successfully using it I was asked if it was positioned correctly. I gave up with the tag for the remainder of my holiday and returned it for test when I returned home. Almost by return I was told the Tag WAS faulty and a new one issued. To be fair this was done quickly. However dissapointed that I had not the use of the Tag when I needed it.
26. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Emovis Tag
Thank you for taking the time to share such detailed feedback, and we’re very sorry that your tag failed at the start of your holiday.
We completely understand how frustrating it must have been to lose the convenience of the tag during a five-week trip, particularly after several years of successful use. We’re also sorry that the troubleshooting process and advice you received did not resolve the issue while you were away.
We’re pleased that, once the tag was returned and tested, we were able to confirm the fault and arrange a replacement quickly. However, we appreciate that this did not make up for the inconvenience you experienced for the remainder of your holiday.
Your feedback about the support you received has been noted and is valuable in helping us improve how we handle situations like this. Thank you again for your patience and for continuing to use our service.
Very good and quick service.
5. August 2026
Bewertung ohne vorherige Einladung
Antwort von Emovis Tag
Thank you for your great review! We’re delighted to hear that you received a very good and speedy service. We really appreciate you taking the time to share your experience and hope to assist you again in the future!
Over the last 7 years I have…
Over the last 7 years I have consistently good and courteous service from Emovis Tag. I would recommend them to anybody wanting to make life on French motorways a pleasant and stress free experience with regardsto the peages.
5. August 2026
Bewertung ohne vorherige Einladung
Antwort von Emovis Tag
Thank you so much for your wonderful review and for your loyalty over the past seven years!
We’re delighted to hear that you’ve consistently received good and courteous service from the Emovis Tag team. Making journeys on the French motorways simpler and more stress-free is exactly what we aim for, so it’s fantastic to know our service has made a positive difference to your travels.
Thank you for recommending us and for taking the time to share your experience. We really appreciate it!
Le parfait service
Bonjour j'ai oublié mon mot de passe, j'ai téléphoné pour de l'aide, je suis tombé sur une femme très sympathique et très patiente et ma bien aidait. Je la félicite merci.
30. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Emovis Tag
Thank you so much for taking the time to leave such a lovely review. We’re delighted to hear that our team member was so friendly, patient and helpful when assisting you with your password.
We’ll be sure to pass your kind words on to her — it’s always wonderful to hear when a member of our team has made a positive difference. Thank you again for your feedback!
Very charming delivery guys
Very charming delivery guys, nothing was too much trouble. Quick and efficient.
3. August 2026
Bewertung ohne vorherige Einladung
Antwort von Emovis Tag
Thank you so much for your lovely review! We’re delighted to hear that our delivery team were friendly, helpful and made the process quick and efficient.
We’ll be sure to pass your kind comments on to the dispatch team — they’ll be really pleased to hear them. Thank you for taking the time to share your experience!
Absolutely essential when travelling on…
Absolutely essential when travelling on Peage in France. Worked perfectly every time.
4. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Emovis Tag
Thank you so much for your fantastic review! We’re delighted to hear that your tag worked perfectly every time when travelling on the French péage.
It’s great to know that it’s making your journeys across France easier and more convenient. We really appreciate you taking the time to share your experience and wish you many more smooth journeys!
Our first time buying a tag for France…
Our first time buying a tag for France and the website was so simple to navigate through. Live chat was extremely helpful and very prompt, haven’t received the tag yet so can’t comment on the usage but seems pretty straight forward.
2. August 2026
Bewertung ohne vorherige Einladung
Antwort von Emovis Tag
Thank you for taking the time to leave such a lovely review! We're delighted to hear that you found our website easy to navigate and that our live chat team was able to provide prompt and helpful support. We hope your France tag arrives with you soon and makes your travels even easier. If you have any questions once it arrives, we're always here to help. Have a fantastic trip!
The company was very helpful
The company was very helpful with explanations and ease of ordering.
31. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Emovis Tag
Thank you for your wonderful review! We're so pleased to hear that you found our team helpful and that the ordering process was easy. Providing clear information and a smooth experience is important to us, so it's great to know we met your expectations. We really appreciate your support and look forward to serving you again in the future.
Not the easiest website
Found I had to make two separate purchases as I couldn’t find a way to complete my purchases in one transaction. Not the easiest site to navigate through.
29. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Emovis Tag
Thank you for taking the time to share your feedback. We're sorry to hear you found our website difficult to navigate. We understand how frustrating that can be. Your comments are valuable, and we'll share them with our team as we continue to improve the user experience. We appreciate your feedback and hope to provide you with a smoother shopping experience next time.
Antwort von Emovis Tag
Thank you for your kind review! We're delighted to hear you found our service fast and efficient. We really appreciate you taking the time to share your experience, and we look forward to helping you again in the future.
Ordered a replacement Tag
Ordered a replacement Tag, the movie server said the connection was lost and my order could not be processed. Logged in again and re-entered my details again; the order was accepted. I then received 2 separate email confirmations and separate dispatch emails. Logged back into Emovis and have 2 separate sets of invoices (Device x 2, service x 2). Contacted Emovis to be told by a chat that I have to pay the fees and return it to for a refund on the device, no mention of the delivery charges or subscription fee. Poor service
31. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Emovis Tag
We apologise for the issues you had when placing your tag order, it appears there may have been an internet connective issue when you placed your order this is why your order was duplicated and you received two separate emails confirming the order and dispatch. Unfortunatly the AI chat function does not have any access to your account and order history so it can only give you generic information. On contacting our customer service team, we are more than happy to refund any duplicate orders if you reach out to them.
The tag was sent without a clip
The tag was sent without a clip, but when asked this was sent in time for our trip. It all works perfectly!
30. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Emovis Tag
Thank you for your review! We're sorry that your tag arrived without a clip, but we're pleased we were able to get one to you in time for your trip.
It's great to hear that everything worked perfectly once you were on the road. We really appreciate your understanding and are delighted we could help ensure your journey went smoothly.
Thank you for choosing us, and we wish you many more hassle-free travels!
Great system cuts down delays at Toll…
Great system cuts down delays at Toll booths just drive straight through and pay via Uk bank account - just spent three weeks in France and it was a godsend noqueues
13. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Emovis Tag
Thank you for your fantastic review! We're delighted to hear that your tag helped make your three-week trip to France so much easier.
Avoiding queues at toll booths and being able to drive straight through is exactly the convenience we aim to provide, so it's wonderful to know it made such a difference to your journey.
Thank you for choosing us, and we hope to be part of many more smooth and stress-free trips in the future!
Great service
Very fast delivery of new tag and refund of returned tag. Website easy to navigate and change details. Not used the new tag yet but previous ones have worked seamlessly.
Pity it doesn't work in Italy!
29. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Emovis Tag
Thank you for your fantastic review! We're delighted to hear that your new tag arrived quickly, your returned tag was refunded promptly, and that you found our website easy to use when updating your details.
It's also great to know that your previous tags have worked seamlessly, and we hope your new one provides the same smooth experience on your upcoming journeys.
We appreciate your feedback about Italy too. We're always looking at ways to improve our service, and comments like yours are invaluable. Thank you for choosing us, and we wish you many enjoyable, stress-free trips!
Easy application
Easy application: completed quite quickly.
28. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Emovis Tag
Thank you for your review! We're pleased to hear that you found the application process quick and easy to complete.
Making things as simple and straightforward as possible for our customers is always our goal. Thank you for choosing us, and we wish you many smooth and stress-free journeys ahead!
Very speedy response …
Very speedy response when I returned an expired tag. I”ll get the returned deposit in my next month’s bill.
28. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Emovis Tag
Thank you for taking the time to leave a review! We're delighted to hear that the return of your expired tag was processed quickly and that you received prompt confirmation of your deposit refund.
Providing a smooth and efficient service is something we strive for, so it's great to know we met your expectations. Thank you for choosing us, and we look forward to continuing to support your future journeys!
Returning old tag
Needed a new tag. It was easy to order and came within the time stated. I returned the old tag. It took 3 days by post and I've now had an email stating that I'll be refunded in my next statement. Excellent service.
27. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Emovis Tag
Thank you for your wonderful review! We're delighted to hear that ordering your new tag was quick and easy, and that it arrived within the expected timeframe.
It's also great to know that returning your old tag was a smooth process and that you received confirmation of your refund so promptly. We always aim to make every step of the journey as simple and hassle-free as possible.
Thank you for choosing us, and we look forward to supporting you on many more stress-free journeys!
Friendly & efficient with very clear…
Friendly & efficient with very clear advice & instructions made for a pleasurable experience.
27. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Emovis Tag
Thank you for your kind review! We're delighted to hear that you found our service friendly and efficient, and that our advice and instructions were clear and easy to follow.
Providing a simple and enjoyable experience for our customers is always our goal, so it's wonderful to know we achieved that for you. Thank you for choosing us, and we wish you many smooth and enjoyable journeys ahead!
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