ellisporter.com Bewertungen 7

i ordered sandals on March 15th 2026, it is now April 9th , 2026. They took the money but haven't sent the shoes. refuse to cancel order and refund money. They are frauds and scammers.

I originally ordered a sweater and it came but was atotally cheap looking, printed patterned jacket, not at all what was described in the description or photo. They gave me the opportunity to get another item as compensation for the sweater, so I ordered a Cotton/Linen dress or so I thought. What arrived a few days ago was a polyester/spandex blend that was also just printed on, not woven. I had to pay for shipping for the dress. False advertising/ poor quality and ridiculous return policy, (back to Asia) are all reason, I will never buy from this business again.

Why Returns Must Be Sent to Asia
Ellis & Porter began as a small Boston boutique and remains deeply rooted in that heritage. However, we now operate exclusively online in order to reach and serve customers around the world.
Because of this, your order was fulfilled from our Asia warehouse based on product availability, and in line with our Return & Refunds policy, all returns must be sent back to our designated return facility in Asia for proper processing. Thank you for your understanding.

This is ridiculous. If you are a small company and worried about quality, you should see what your vendors are sending out. Dress arrived with no tag or no label. QUALITY was terrible.
I reached out to customer service and they offered a refund of 10% if I didn't want to send it back. I've asked for information for a full refund, still yet to get it. They completely discourage a return. This is unacceptable.

They have a beautiful website and describe their “boutique “ and clothing as high end with a 25th anniversary sale. I didn’t read any reviews or do any research, it appeared to be a family owned business
that was well established. I ordered a $59.95 sweatshirt.
Their website stated free shipping and did not advertise free shipping on returns but stated returns were guaranteed with maximum ease and flexibility.
I received the sweatshirt and it was very poor quality and didn’t fit correctly I contacted “Porter” on line and we exchanged many emails, none to my satisfaction. I got
Profuse apologies and the the offer of 10 percent cash
Refund and keep the shirt. I refused the offer and said I
Wanted a full refund and address and shipping label to
Return the shirt. He then admitted the shirt came from china and that the price to send back might be $50 or
More. After several email exchanges his best offer was 40 Percent refund and keep the shirt. That was unsatisfactory for me so I packaged the shirt and took
It to UPS where I was told they didn’t ship to China in that store and that their stores that do ship would be
from $244.00 and up.
I have contacted my credit card and requested a dispute
Of the charge and I intend to contact better business
bureau and report their unethical practice.
I recommend ABSOLUTELY NOT ORDERING a from this company.

SCAM ALERT!!! THIS COMPANY IS FRAUD. I ORDERED THE SUEDE BROWN VINTAGE JACKET AND IT IS MADE OF POLYESTER AND DOES NOT LOOK ANYTHING LIKE THE PHOTO. BUYER BEWARE.

What a scam. The crate I received is terrible. I would give them a zero if I could. Don't by a thing!!!

Really a great experience with Elliesporter.