Discount Tire Bewertungen 

We have been using the Discount Tire in Woodstock GA for a good 10+ years and for the longest time never had any problems. They were great! However, since 2022 we have really started noticing a decline in the honesty department and more situations scream scam. Yesterday was my final straw as to why I’m writing this review. I came in yesterday morning for an appointment I had made Sunday evening for a tire rotation/balance, and to get both the front driver tire and front passenger tire patched. Both tires had a small screw in them from what we believe is months of ongoing roadwork in the area. My husband removed the screws and plugged them Saturday evening (today is now Thursday ) refilled the tires with the small amount of air they needed and tested them with the soapy water method to see if the tires were leaking air which they were not. Before anyone at Discount Tire even assessed the situation, I was immediately told that I would automatically need new tires because the “ gummy sticky” plugs are not DOT approved. I had already figured they were going to try to tell me I needed new tires. So it started. He couldn’t find the last time that I purchased tires In the system. BecauseI had started noticing what I believe to be dishonesty, I have documented every time I have come to them since 2022. So I let him know that I would happily pull it up which I did and I let him know I got 4 new tires in March of 2025 at 176,525 miles. He conveniently could find that date on my account at that point. In February of 2026 when I came in for a rotation/balance at 185,220 miles I was told that when I came in for my next rotation/balance I would probably need two new tires. I got home and within the hour called them questioning why it says on their app that my appointment that day was missed even though I had just left there and had gotten my tires rotated and balanced. I wasn’t given a clear explanation, but I was reassured that everything is documented correctly in the system. Keep in mind I am keeping track of every single visit for whatever reason since 2022. At this very moment when I go on the app, every appointment that I have made in the past says canceled, the one from yesterday says missed, and there is not even one documented that I can see on my end for February of 2026 when I was last in. I find that very ironic, considering they base the prorated discount of any possible tires you buy on whether or not you’ve kept up with the proper balance and rotation of the tires that you have bought from them. So that brings me to yesterday when I came in with a milage of 190,031 and 2 plugs that most likely COULD be patched. I’m no tire expert nor is my husband, but he is very knowledgeable on cars/car parts/tires. He happened to call me yesterday when I was at Discount Tire right In the middle of the conversation I was having so I put him on the phone with the man at the front. It was a brief conversation, the man seemed visibly nervous. The conversation ended with them talking about the tread of the tires that were measured ( with that being another reason why I would most likely need new tires- at least 2, we didn’t get that far), and thats when my phone was handed back to me and with my husband on the other end he asked me to leave and he let me know we would find another place. According to my husband after he was told the tread measurements he said “ she doesn’t need new tires and both you and I know that”. Now, could I have needed new tires because of the SMALL screws that were removed and plugged? Possibly. I would have no idea. I will be taking my car elsewhere and updating this post when I get a second opinion, but to tell me I need new tires based on a plug that was used before even assessing the situation (my car never moved from the parking lot nor could you visibly see the plugs my husband used) is very questionable especially after already telling me I would soon need 2 new tires 11 MONTHS after getting 4 brand new tires AND with no visible previously attended appointments for rotations/balances done on the app that costumers use? Hmmmm. You can form your own opinion. My suggestion is to document everything on your own!
9/4/26
I received a call from Discount Tire and an email from customer care. I declined to answer the call as I’m not looking for a resolution. My goal is to make others aware and to encourage educating oneself on the industry. I did reply back to the email and said that as a costumer I expect honest, transparent service and because the current culture prioritizes maximizing transaction size over building authentic customer loyalty I lost total trust in Discount Tire and will be taking my business to competitors who offer a transparent and pressure free service environment. I hope corporate reviews how these aggressive store level profit metrics are actively driving away long term customers.

I highly recommend this business. These people are not amateurs - they are experts on tires and tire wear. They service what they sell. One of my DT tires had a nail. Tire was repaired and balanced correctly. No charge. The business will not try to sell you goods and services that are not needed. The DS service center in Mechanicsville has earned my trust and my business. Arthur Guruswamy

I only purchased two new tires. They said they would put the new tires on the rear of the vehicle as is reccommended. When they finished, the new tires were on the front . I guess they don't even take their own advice!

Cole at the Discount Tire Store in Branson, MO did a super job for us.

Great place to do business. I have used Discount Tire stores in OK, TX and MO and they have all be really good.

Long customer BUT TODAY things will change Discount Tire offers Insurance for your NEW tires. Today I came in w a bolt in the side of Brand new tire. MY INSURANCE for the all 4 tires I purchased HAS TO BE RENEWED. ONCE a Tire has to be REPLACED So WHY did I buy Insurance if it's CANCELED the minute you need a Replacement on 1 tire. Insurance covered the tired till now BUT IF I DO NOT RENEW N PURCHASED ANOTHER INSURANCE I WILL B out of MONEY.
I PAID OVER $300 FOR FIRST INSURANCE BUT IT WILL NOT CONTINUE IF I HAVE TO REPLACE A TIRE FOR ANY DAMAGE THAT CANT BE REPAIRED.

WILL LOOK FOR ANOTHER TIRE PLACE N WILL INQUIRE ALL the small Print
DISCOUNT TIRE... YOU ARE DONE IN MY BOOK ✅

I highly recommend the Discount Tire at the Phillips & Sunbeam location, but I strongly advise everyone to avoid the San Jose location. The staff makes a major difference, and the San Jose branch is simply not it. They take advantage of single women by overcharging. I ended up paying almost $400 for only two tires. To make matters worse, they failed to give me a price estimate before the service began—they only handed it to me after the work was already started. They also told me it would take 45 minutes to an hour, but I was forced to wait 1.5 hours. When I realized what was happening and asked for my keys back so I could leave and go to another shop, the employee claimed he would match the competitor's price. He didn't. When I questioned him about the extra add-ons on my bill, he gave me an attitude and got incredibly rude. Save yourself the money and the headache. Just drive a little further down the road to the other Discount Tire location where they actually treat you right.

Discount Tire allowed their financial partner Synchrony bank to charge me an erroneous fee of 1.99 per billing cycle under the name and brand of Discount Tire. Synchrony representatives informed me that this is to cover a bill printed and mailed to me. The approximate cost to do so under bulk mail for Synchrony is 0.42 postage, print and paper, which means they have created a profit stream of 475%. Read that again, that is not a type-o - a markup of 475%

This massive profit point of 475% is forced upon me as a client, without my express permission or approval.

Synchrony Bank furthermore has a policy that I am forced to figure out how to go online, create an account, and find where and how to select that I do not want paper billing to avoid the 1.99 per month charge.

Now, I have a part time job trying to figure out how to get out of an ongoing fee/charge imposed upon me by Synchrony Bank.
Synchrony representatives told me exactly this, citing that they can not “change” my account status for me, all the while Synchrony indeed changed my account status to mandatory paper billing so that they could make an exorbitant profit margin on billing!

I want to say THANK YOU to Rudy & Sean at discount tire! We had a problem with tires on my caddy!!
We got there not long before closing.
Rudy got the guys in the shop to take care of us promptly.
Sean kept us informed on what was going on ( checking tire in dump tank etc).
They thoroughly checked every possible thing with tires. Discount tire actually kept me from having a blow-out on my way home!!!
Thank you so much Rudy & Sean for ALL you do!!!!

Let me start by saying I was very dissatisfied with the so extended warranty on my new tires regardless of whether I had a tire alignment or not. I made my purchase last year with two new rims and 4 new tires totaling up to $900 one of the tires did not last the life of the tires which should be at least 3 yrs to 5 yrs. And the so call warranty gave no resolution at all. I told the guy there that the tire was in my trunk he looked at it and proceed to examine the others. Now I could have respected that he gave a solution to the tire in question but to come back and tell me all my tires are needing replacing is a not a option. Address the 1st problem then tell me about the others not hit me with replacing all 4 and I just got them less than 1yr and 4 months. I got better service from the dealership even though they advised me that I would come out cheaper getting the tires from Discount tires since that is who they use to order their tires from. At least the dealership would have given some kind of option discounted tires dues to wear and tear or something. I drive a Mercedes and when I went to Discount Tires in Plano I felt I was getting the best tires and warranty. Now I just feel like I was ripped off and feel like I'm getting ripped off again. No woman knows to get the alignment and sometimes a alignment at the time isn't in the person budget so it goes forgotten. But when you close to having a blow out and just so happen I didn't, but my daughter was just on the freeway less than 24 prior to the tire deflating and to have him say that if he present the tire in it condition for replacement it would be declined is totally not what i expected. No options at all just you can purchase a new set of tires. Im totally speechless and not in a good place to make another purchase from your establishment.

I picked out some wheels and tires for my new truck on their web site. I called the local store before placing the order to ensure I had the correct TPM sensors. The person I spoke to was rude and kept saying "What you see online is correct. You just need to order it online". So I ordered it online. Later that day I get a call saying "We only have 3 of those wheels in the warehouse and cannot get any more. Would you like to pick another?" I said no. Just cancel the order. The next day I tried to order wheels somewhere else but couldn't because Discount still hasn't cancelled the order and issued me a refund. I called customer service and got no where with them either. Don't go to one of these places if you expect anything that resembles service.

I don't think it should take that long to remove the bolts take the tire off the axel, then find the leak with soap and water remove the nail, let the air out remove tire from rim grind down damaged portion where nail impacted the tire, then place patch, place tire back on the rim set it with the cheetah then air it up then place tire and rim back on the axel. So why did we wait a while hour if we had an appointment and this was all that is going to be done to the tire.unless of course they overbooked they're schedule. Then that sounds like poor time management on the managers part.

On 25 July @2026 I went in for a screw in my tire, and a few minutes later the Technician brought my wheel lock that he broke off. I told him to fix it, so he left. Then something told me to go and look, and sure enough, he had all four of my tires off, broke all my wheel locks off my new vehicle, and I asked What are you doing, I told him I am here for the right rear passenger tire with a screw in it. He looked confused, then I went to the front desk and said he does not know what he is doing. Sure enough, they mixed up my vehicle with another Honda. To make matters worse, they screwed up the wheel stud, so I had to take my vehicle to another place to correct what they did. This happened in Virginia Beach; right by the Dam neck Base. The incompetence I witnessed in that store was so bad. Do not go to Discount Tire; they will mess up your Vehicle.

Quick support

Copperas Cove Texas location worst service ever. After confirming work to be done days before arriving when got there i was told they would not service me. Manager was very aggressive about tires having been purchased at Tire Rack and even called me a liar. Person who confirmed work to be done would not speak up and then decided to use manager narrative. Tire Rack tried to assist as they are sister companies but eventually sent me to a non related facility who did a great job. Never again will use discount tire.

The worst most dishonorable monsters in the business. Will lie to you about everything. The warranty is fake. They barely know how to change tires or rims apparently and will say it's "extremely confusing" when trying to do basic services. They will happily lie to you about everything one time and pretend not to know you when you come back even though they'll ask you for things you never needed, just wasting your time. This is one of the most worthless companies in existence, avoid at all costs.

Just got a set of four new tires from the Scottsdale location on Frank Lloyd Wright Blvd, and I couldn't be happier. The setup and service were smooth, and the car is rolling perfectly now. Big thanks to the team for taking great care of everything!

Absolutely disgusting service at their 801 highway 17 n
North Myrtle Beach, SC 29582 Location, they have gone way downhill from when they had first opened and don't be misled by them claiming to have a four star rating, most of those are from way in the past or are being published shills, because this place has truly become horrible! I am publishing this, hoping to protect others from being scammed and victimized by these treacherous thieves.

As a past customer who has given them a high rating my most recent experience shows how quickly a company can go downhill when not managed correctly. I bought four brand new tires for almost $1,800 a month ago and brought one in because it got a screw in it, I asked them to patch it, The guy who was supposed to be helping me looked bewildered. He said he would try to assist me, but then finally went to talk to someone else, clearly conspiring as they whispered and walked away when I approached and finally he came back and said they don't feel safe patching it and they want to sell me a brand new tire. I told them the tire is a month old and there's no way I'm spending over $400 for a brand new tire when there is only a screw in it and can easily be plugged up patched, he said " for safety reasons " that they don't want to take the chance. Absolute nonsense, clearly trying to sell me a brand new tire that is not necessary. The screw is a perfect clean puncture with no rips or tears, literally the text book perfect hole you can easily patch.

I went down the street to Blacks tire, which is another local chain in our area, and they had me patched and on the road in 30 minutes.

Avoid this place at all cost they have become desperate for sales and will try to cheat and screw their customers any chance they get. Sad because they used to be pretty decent and I've always brought my four vehicles to them for all my time needs, but they will never see me again after this blatant attempt upsell me for no reason.

First, watching the workers move around it the speed of snails is really aggravating. Would be acceptable if they actually knew what they are doing. I have bought several sets of tires there to later find that they dont know how to fix flats or maybe the company lawyers wont allow them to. Not only was I told they could not repair (free) the screw in the tire but also would not do the rotation (free) because of it. This situation has occurred twice only for me to go to the capable competitor down the street for the repair, no problem, except I had to pay for the service that Discount tire was supposed to do...for free! I'm done, will be buying my tires from the competitor from now on...

3463 Altamesa Blvd Mr Craig, (537628)he did such an incredible and extraordinary job with helping me was nice kind and generous. He needs a promotion for this kind of kindness that he gave. I pray that more people learn from him. Thank you so much again

My wife and I went to Discount Tires in Martinsburg WV and ordered tires. They went down the price and and gave me a total which i had already done my math so i knew what it should be. it was almost 300 higher. i asked the guy to tell me how he got the prices. As he was quickly going down the list tires, install certificate, disposal. i said i dont want the certificates. He asked why, i replied i just dont want it. We leave, tires come in and my wife has to take it by herself this time. Well it started all over for her. The first guy says we have to do an inspection before you put the tires on. He says you need to get the wipers replaced($100+) and why did you refuse the certificates. She replied my husband just changed them 2 months ago, he says he has to get his manager to take it off. The manager comes out and says why are you refusing the certificates. Your making a mistake.
These people are bullies and take advantage of people that dont know they dont have to get anything they dont want. They make it sound like someone has to get these things to get serviced. I can imagine how many elderly they have taken advantage of.
Lets get to those certificates around 50 to 75 per tire, yes they will fix or replace them but how many people blow more than 1 tire out there in normal driving? If you blow one and you bought the certificates you already paid for that 1 tire in total certificates. Now if you happen to blow 2 tires, then it may be worth it, but i like my odds and I will always refuse this bs! Judging by the ratings Im seeing and the common stories its safe to say they dont care about reviews or customer service because we all continue to go there for whatever reason. I will drive 10 more miles and hit a different or support my local shop. These guys are bullies and thugs and take advantage of women, elderly and any other naive person that walks in! i wish so bad I was able to be there when those tires were installed!