We had such a lovely experience at DFS Swansea yesterday and wanted to give a special mention to Hannah, who was an absolute pleasure to deal with. She was warm, friendly and really personable, and... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
We had been in the Swansea store on several occasions trying to decide on a new sofa. The staff are always friendly and helpful, even though we were often there near closing times! No pushy sales p... Mehr ansehen
Unternehmen hat geantwortet
The lady that helped us her name was Meril from the Swansea store she was fantastic very helpfull and patient and she knew her job well,I would give her 100% in her job.
From entering the store Dan remembered me from previous visit in the week & he came to assist me to finalise my requirements to get the sofa I wanted. He was helpful, approachable & a good conversatio... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben
Kontaktinformationen
Cwrt Llwyn Fedwen, Bush Road, SA6 6HN, Swansea, Vereinigtes Königreich
- 0333 999 9795
4,9
Hervorragend
3499 Bewertungen
Bittet Kunden um Bewertungen
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We were attended to by a member of…
We were attended to by a member of staff. He was very patient and very helpful, he was very polite and friendly. He explained everything to us clearly.
7. Juli 2026
Antwort von DFS Furniture - Swansea
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Brilliant service
Brilliant service, lovely staff member, and we got help with choosing our own with confidence.
8. Juli 2026
Antwort von DFS Furniture - Swansea
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Antwort von DFS Furniture - Swansea
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
James really allowed us the space to…
James really allowed us the space to think about our choices without any pressure at all.
Excellent service. Thank you James.
7. Juli 2026
Antwort von DFS Furniture - Swansea
Hello,
Thanks for your lovely feedback, we’re glad to hear James met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Nathan was very helpful
Nathan was very helpful, polite and kind during me purchasing my new sofa. It was a quick process very happy thankyou Nathan!
6. Juli 2026
Antwort von DFS Furniture - Swansea
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Excellent service from Nathan
We had an excellent experience from start to finish. Nathan was friendly, professional, and incredibly helpful throughout the process and ensured he answered all of our queries thoroughly. Excellent service in DFS Swansea. We are so pleased and can’t wait for our new sofa.
5. Juli 2026
Antwort von DFS Furniture - Swansea
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Efficient and down to earth sales assistant
Lovely sales woman not pushy at all. Very swift and efficient when completing the forms and took time to show us rugs and coffee tables on sale as we needed everything for our house Reno.
Only critical I would pass on, is that there were very little staff available to help at first and being a Saturday the shop had several customers, so we had to wait and ask for assistance.
4. Juli 2026
Antwort von DFS Furniture - Swansea
Hello,
We are happy to hear that you enjoyed your visit to the DFS store and you experienced excellent customer service. Thank you for taking the time to write us a review, it is much appreciated!
Kind regards
Holly M
DFS Customer Support
Amazing customer service
Amazing customer service . Plenty of options and good payment options
4. Juli 2026
Antwort von DFS Furniture - Swansea
Hello,
Thank you for your great feedback.
Kind regards,
Holly M
DFS Customer Support
The sales assistant who was dealing…
The sales assistant who was dealing with us was really good she explained everything thoroughly. How to care for our sofa how to look after it and delivery and payment even a cup of coffee while we waited. Brilliant. Thank you. Her name was Barbara from Llansamlet store. Thank you Barbara
4. Juli 2026
Antwort von DFS Furniture - Swansea
Hello Glenys,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
*N/A*
Very helpful and friendly help offered from the time we went in til end of purchase
3. Juli 2026
Antwort von DFS Furniture - Swansea
Hello Nathan,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
very helpful explained everything thank…
very helpful explained everything thank you very much young lady
2. Juli 2026
Antwort von DFS Furniture - Swansea
Hello Denise,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Hanna was really professional and…
Hanna was really professional and knowledgeable her advice helped me choose the perfect sofa. A very pleasant experience I highly recommend this store.
Thank you
2. Juli 2026
Antwort von DFS Furniture - Swansea
Hello Mike,
We are really grateful for your kind words and for sharing your experience in our store with Hanna. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
Antwort von DFS Furniture - Swansea
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Antwort von DFS Furniture - Swansea
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Excellent experience allowed to walk…
Excellent experience allowed to walk around and chose then quickly delt with when we were ready. Did not feel rushed or pressured in any way.Dave was professionalism personified
1. Juli 2026
Antwort von DFS Furniture - Swansea
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Agent was amazing
Staff and Barbara who saw to us was amazing, excellent customer service and went through the whole process step by step and in great detail making it easy to understand and make a purchase with ease.
28. Juni 2026
Antwort von DFS Furniture - Swansea
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Antwort von DFS Furniture - Swansea
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Antwort von DFS Furniture - Swansea
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Antwort von DFS Furniture - Swansea
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Antwort von DFS Furniture - Swansea
Hello,
Thank you for your kind feedback.
Kind Regards,
Holly M
DFS Customer Support
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