We recently bought two sofas and dealt with Mike, who was really helpful throughout. We weren’t too happy with the delivery charge initially, especially as we were already spending quite a lot, but... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
We recently bought two sofas and dealt with Mike, who was really helpful throughout. We weren’t too happy with the delivery charge initially, especially as we were already spending quite a lot, but... Mehr ansehen
Unternehmen hat geantwortet
We were looked after by Mike, not pushy at all and he knew his stuff. Nothing was an issue for him, we came into store ready to order a sofa we had previously decided on, it took us ages to decide as... Mehr ansehen
Unternehmen hat geantwortet
We were served by a delightful lady called shona, she was so friendly. I took my whole family inc my daughters boyfriend and my dad, so we could all sit on sofas and decide together. Shona included... Mehr ansehen
Unternehmen hat geantwortet
Elle was wonderful. Myself and my partner are moving into our first rental property and nipped to look at our options. Elle was warm, inviting, attentive, and answered all of our questions with ease.... Mehr ansehen
Unternehmen hat geantwortet
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben

Valentine Road, Unit 5, LN6 7BH, Lincoln, Vereinigtes Königreich
Bittet Kunden um Bewertungen
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Great experience! Lots of helpful information, which really helped my decision making. Josh (big) was very patient.
Impressed by the amount of detail that went into making sure my purchase was correct.
Would definately look here in the future for the next furniture we need.
Thankyou.

Antwort von DFS Furniture - Lincoln
Ellie was brilliant and explained everything perfectly and was very courteous and credit to DFS

Antwort von DFS Furniture - Lincoln
Good communication, knowledgeable, patient and friendly. Very welcoming.

Antwort von DFS Furniture - Lincoln
The lady who assisted us was thorough listened to what we needed and was not pushy

Antwort von DFS Furniture - Lincoln
Super helpful employee. Was extremely patient with us as our 11month old got a bit fussy. Was super professional and helpful with everything. Give this girl a pay rise.

Antwort von DFS Furniture - Lincoln
Dfs Lincoln branch
Very pleased with my choice of sofa, they had so many to choose from.
The staff were great especially Meghan, which was brilliant, no pressure, just chatting about the sofa I chose. She answered my questions with ease and the manner she spoke was exceptional.
I chose the Aventra large 2 seat power screen, had all the bells and whistles and counting down the days to delivery…
There is a couple of points I like to clear up but I’m sure they will put me at ease with them.
So, I’m very pleased with the service I received.
I will add another review after I have received and used the Aventra sofa.
Mike

Antwort von DFS Furniture - Lincoln

Antwort von DFS Furniture - Lincoln
Great friendly customer service from Mike who we met in the Lincoln branch and ultimately bought new “somerford” sofas from. He explained all the options clearly and how the delivery process would work etc. But at the same time was not pushy or insistent. He is a credit to the store.

Antwort von DFS Furniture - Lincoln
Store staff were extremely helpful as were the delivery crew. Furniture was delivered when stated and all packaging taken away.

Antwort von DFS Furniture - Lincoln

Antwort von DFS Furniture - Lincoln
very happy with the service we got from elle in the lincoln store 5 ***** service if you go here ask for elle she will help you so much

Antwort von DFS Furniture - Lincoln
The service was excellent. Josh was very helpful and very patient when we were picky the colour

Antwort von DFS Furniture - Lincoln
My experience was on the home really positive. I didn’t intend buying that day but saw what I wanted Elle was knowledgeable and found the information I needed. She also coped well with my son and his family coming to help me decide.
The only negative I have is I had said I wanted to think about if I wanted to add the insurance to protect my sofa, but the cost was added so when her colleague came to check my order with me she spoke so fast I missed that the insurance was already added even though I had said I wanted time to think. So ended up paying for it as couldn’t be removed

Antwort von DFS Furniture - Lincoln
We had a fantastic experience at DFS, and a huge part of that was thanks to Shona.
From the moment we arrived, she was incredibly friendly, welcoming, and patient. She took the time to explain everything about the sofa, answered all of our questions without ever making us feel rushed, and made the whole buying process so easy to understand.
What really stood out was how genuine she was. We ended up chatting about our cats, our lives, and hers too, which made the experience feel so personal rather than just another sale. She was funny, approachable, and genuinely interested in helping us find the right sofa.
Shona is a real credit to DFS. Excellent customer service from start to finish, and we’d happily recommend anyone to ask for her if they’re visiting the store. Thank you, Shona!

Antwort von DFS Furniture - Lincoln
The salesperson did a great job. They were very personable and friendly, and also thorough, to ensure our purchase was right for us.

Antwort von DFS Furniture - Lincoln
Daniel was excellent;he took the time to explain everything about the product in a way that we both understood.

Antwort von DFS Furniture - Lincoln

Antwort von DFS Furniture - Lincoln
We came in store today looking for the perfect sofa, shona was our customer assistant and made our experience a lot easier explaining things, looking at different designs, colours and prices. Made our experience feel more at ease and in the end we walked away happy and satisfied customers.

Antwort von DFS Furniture - Lincoln
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