DFS Furniture - Lincoln Bewertungen 

3.496
TrustScore 5 von 5

4,9

Valentine Road, Unit 5, LN6 7BH Lincoln, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We recently bought two sofas and dealt with Mike, who was really helpful throughout. We weren’t too happy with the delivery charge initially, especially as we were already spending quite a lot, but... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We were looked after by Mike, not pushy at all and he knew his stuff. Nothing was an issue for him, we came into store ready to order a sofa we had previously decided on, it took us ages to decide as... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We were served by a delightful lady called shona, she was so friendly. I took my whole family inc my daughters boyfriend and my dad, so we could all sit on sofas and decide together. Shona included... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Elle was wonderful. Myself and my partner are moving into our first rental property and nipped to look at our options. Elle was warm, inviting, attentive, and answered all of our questions with ease.... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Möbelgeschäft
  2. Möbelzubehör
  3. Haushaltswarengeschäft
  4. Wohnmöbelgeschäft
  5. Sofageschäft
  6. Polstergeschäft

Vom Unternehmen geschrieben

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Vom Unternehmen geschrieben


Kontaktinformationen

  • Valentine Road, Unit 5, LN6 7BH, Lincoln, Vereinigtes Königreich

  • 0333 999 9833

4,9

Hervorragend

TrustScore 5 von 5

3496 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,9

Alle Bewertungen

(3.496)

98.950 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Great experience

Great experience! Lots of helpful information, which really helped my decision making. Josh (big) was very patient.
Impressed by the amount of detail that went into making sure my purchase was correct.
Would definately look here in the future for the next furniture we need.
Thankyou.

3. August 2026
DFS Furniture - Lincoln-Logo

Antwort von DFS Furniture - Lincoln

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Ellie was brilliant and explained…

Ellie was brilliant and explained everything perfectly and was very courteous and credit to DFS

4. August 2026
DFS Furniture - Lincoln-Logo

Antwort von DFS Furniture - Lincoln

Good Afternoon,

Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Ellie.

Kind Regards,

Jordan
DFS Customer Support

Bewertet mit 2 von 5 Sternen
DFS Furniture - Lincoln-Logo

Antwort von DFS Furniture - Lincoln

Good Afternoon,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

We are very sorry to see that you've rated DFS 2 star, this is very disappointing and we apologise for any inconvenience caused.

In order to ensure that we can resolve your order issue quickly please continue to communicate with our team or you can raise your issue again by emailing us at contactus@dfs.co.uk or calling customer service on 0333 999 9777 clearly highlighting your order number and outlining your issue.



Kind Regards,

Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Great experience

Good communication, knowledgeable, patient and friendly. Very welcoming.

25. Juli 2026
DFS Furniture - Lincoln-Logo

Antwort von DFS Furniture - Lincoln

Hello,

Thank you for your kind review.

Kind regards,
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

The lady who assisted us was thorough…

The lady who assisted us was thorough listened to what we needed and was not pushy

2. August 2026
DFS Furniture - Lincoln-Logo

Antwort von DFS Furniture - Lincoln

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine E
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Amazing

Super helpful employee. Was extremely patient with us as our 11month old got a bit fussy. Was super professional and helpful with everything. Give this girl a pay rise.

2. August 2026
DFS Furniture - Lincoln-Logo

Antwort von DFS Furniture - Lincoln

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine E DFS Customer Support

Bewertet mit 5 von 5 Sternen

Dfs Lincoln branch

Dfs Lincoln branch
Very pleased with my choice of sofa, they had so many to choose from.
The staff were great especially Meghan, which was brilliant, no pressure, just chatting about the sofa I chose. She answered my questions with ease and the manner she spoke was exceptional.
I chose the Aventra large 2 seat power screen, had all the bells and whistles and counting down the days to delivery…
There is a couple of points I like to clear up but I’m sure they will put me at ease with them.
So, I’m very pleased with the service I received.
I will add another review after I have received and used the Aventra sofa.
Mike

26. Juli 2026
DFS Furniture - Lincoln-Logo

Antwort von DFS Furniture - Lincoln

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Meghan met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Excellent service

Recently purchased a new settee had an Excellent service

30. Juli 2026
DFS Furniture - Lincoln-Logo

Antwort von DFS Furniture - Lincoln

Hello,

Thank you for your 5 star review.

Kind Regards,
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Great service from Mike

Great friendly customer service from Mike who we met in the Lincoln branch and ultimately bought new “somerford” sofas from. He explained all the options clearly and how the delivery process would work etc. But at the same time was not pushy or insistent. He is a credit to the store.

1. August 2026
Bewertung ohne vorherige Einladung
DFS Furniture - Lincoln-Logo

Antwort von DFS Furniture - Lincoln

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Mike met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Sofa Purchase

Store staff were extremely helpful as were the delivery crew. Furniture was delivered when stated and all packaging taken away.

23. Juli 2026
DFS Furniture - Lincoln-Logo

Antwort von DFS Furniture - Lincoln

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

very happy with the service we got from…

very happy with the service we got from elle in the lincoln store 5 ***** service if you go here ask for elle she will help you so much

28. Juli 2026
DFS Furniture - Lincoln-Logo

Antwort von DFS Furniture - Lincoln

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

The service was excellent

The service was excellent. Josh was very helpful and very patient when we were picky the colour

28. Juli 2026
DFS Furniture - Lincoln-Logo

Antwort von DFS Furniture - Lincoln

Hello,

Thank you for sharing your lovely feedback with us.

Kind regards,
Holly M
DFS Customer Support

Bewertet mit 4 von 5 Sternen

My experience was on the home really…

My experience was on the home really positive. I didn’t intend buying that day but saw what I wanted Elle was knowledgeable and found the information I needed. She also coped well with my son and his family coming to help me decide.
The only negative I have is I had said I wanted to think about if I wanted to add the insurance to protect my sofa, but the cost was added so when her colleague came to check my order with me she spoke so fast I missed that the insurance was already added even though I had said I wanted time to think. So ended up paying for it as couldn’t be removed

26. Juli 2026
DFS Furniture - Lincoln-Logo

Antwort von DFS Furniture - Lincoln

Good Afternoon,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. If you do still require any assistance in regard to the insurance, please do pop our customer service team a call on 03339999777 and they would be happy to assist. Of course this feedback will be passed onto the relevant teams. We hope you love the furniture as much as us!


Kind Regards,

Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Couldn’t Have Asked for Better Service

We had a fantastic experience at DFS, and a huge part of that was thanks to Shona.

From the moment we arrived, she was incredibly friendly, welcoming, and patient. She took the time to explain everything about the sofa, answered all of our questions without ever making us feel rushed, and made the whole buying process so easy to understand.

What really stood out was how genuine she was. We ended up chatting about our cats, our lives, and hers too, which made the experience feel so personal rather than just another sale. She was funny, approachable, and genuinely interested in helping us find the right sofa.

Shona is a real credit to DFS. Excellent customer service from start to finish, and we’d happily recommend anyone to ask for her if they’re visiting the store. Thank you, Shona!

26. Juli 2026
DFS Furniture - Lincoln-Logo

Antwort von DFS Furniture - Lincoln

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Great product and excellent customer service

The salesperson did a great job. They were very personable and friendly, and also thorough, to ensure our purchase was right for us.

26. Juli 2026
DFS Furniture - Lincoln-Logo

Antwort von DFS Furniture - Lincoln

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Daniel was excellent;he took the time…

Daniel was excellent;he took the time to explain everything about the product in a way that we both understood.

26. Juli 2026
DFS Furniture - Lincoln-Logo

Antwort von DFS Furniture - Lincoln

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Pleasant greeting

Pleasant greeting, helpful staff, full explanation, good service.

25. Juli 2026
DFS Furniture - Lincoln-Logo

Antwort von DFS Furniture - Lincoln

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen

We came in store today looking for the…

We came in store today looking for the perfect sofa, shona was our customer assistant and made our experience a lot easier explaining things, looking at different designs, colours and prices. Made our experience feel more at ease and in the end we walked away happy and satisfied customers.

25. Juli 2026
DFS Furniture - Lincoln-Logo

Antwort von DFS Furniture - Lincoln

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Shona met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen
DFS Furniture - Lincoln-Logo

Antwort von DFS Furniture - Lincoln

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

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