Our experience at dfs was fantastic the customer service and support was brilliant do apologise I totally forgot her name “pretty blonde woman” she was brilliant at explaining how everything works wit... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We went to DFS Doncaster branch and was warmly received by Helena. She introduced herself and gave us a brief introduction of where different types of sofa located. When we found the sofa we wanted,... Mehr ansehen
Unternehmen hat geantwortet
Lauren in Carcroft in Doncaster was very friendly and helpful for sorting the confusion to opt the right sofas and a coffee table for my house. She is truly like one of our family members to explains... Mehr ansehen
The salesperson was very courteous, very knowledgeable and very patient with us as we looked at over twenty sofas before finally settling on one to purchase. All the stages of the paperwork were expla... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben
Kontaktinformationen
16 High Street, DN6 8DP, Doncaster, Vereinigtes Königreich
- 0333 999 9732
4,9
Hervorragend
3207 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent service
Excellent service. Thoroughly explained the whole process on delivery and how to keep the sofa clean.
25. Juni 2026
Antwort von DFS Furniture - Carcroft
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Sales staff at Carcroft were great and…
Sales staff at Carcroft were great and very helpful, but had problems with e-sign documents, it wouldn’t load.
17. Juni 2026
Antwort von DFS Furniture - Carcroft
Hello Phil,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Antwort von DFS Furniture - Carcroft
Hello Ashleigh,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Great service all round
Great service all round. Lauren was great. Not too pushy. Very informative and explained everything. Offered different options but again not too pushy. We were really happy with the service.
22. Juni 2026
Antwort von DFS Furniture - Carcroft
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Antwort von DFS Furniture - Carcroft
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Kind Regards,
Vanessa
DFS Customer Support
Good choice of suites
Good choice of suites. Staff were helpful but not pushy and gave us a link to what we liked to look at it at home (measuring etc).
14. Juni 2026
Antwort von DFS Furniture - Carcroft
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Kind Regards,
Vanessa
DFS Customer Support
I was made very welcome she made…
I was made very welcome she made everything easy to buy no stress made me and my wife a drink it was so straightforward
13. Juni 2026
Antwort von DFS Furniture - Carcroft
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
I delt with the same person all the way…
I delt with the same person all the way through she was fantastic ,friendly and not pushy if all your sales people where like her you would have a great company her name was Louise Murry (Doncaster)
20. Juni 2026
Antwort von DFS Furniture - Carcroft
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Lauren R. Carcroft store .
From the moment we arrived we were made to feel relaxed, looked after and above all understood.
Lauren gave excellent Customer Service. She allowed us to ask questions, spend time browsing and above all take our time. She included our autistic son through out the whole process and allowed him to ask questions and make suggestions.
Thank you Lauren, it was an experience. A 10 out of 10 service.
20. Juni 2026
Antwort von DFS Furniture - Carcroft
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Antwort von DFS Furniture - Carcroft
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Very good service o quality service…
Very good service o quality service good customer support team
13. Juni 2026
Antwort von DFS Furniture - Carcroft
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Antwort von DFS Furniture - Carcroft
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Our experience at DFS at Carcroft was…
Our experience at DFS at Carcroft was excellent. We were approached by a member of staff when we walked in and advised that we were free to browse and if we needed any help to just ask for advice. We were also offered tea or coffee whilst we were looking around. When we had finally decided which sofa we wanted the sales assistant "Helena" was very polite and super informative. Thanks for a stress free visit.
16. Juni 2026
Antwort von DFS Furniture - Carcroft
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Great experience
Great experience, wasn’t pushy and let us take our time. I believe Robbie helped us, he was kind and friendly and was there if we needed him
15. Juni 2026
Antwort von DFS Furniture - Carcroft
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Robbie.
Kind Regards,
Jordan
DFS Customer Support
Assistant was very helpful by…
Assistant was very helpful by explaining all we asked very well. She was very polite and courteous and a credit to DFS. I would definitely recommend your store.Thanks
15. Juni 2026
Antwort von DFS Furniture - Carcroft
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Lorraine A
DFS Central Customer Support
Great help will be back!
Great help. Was given time to just walk about and not be followed. Lady who helped was excellent and knew what she was talking about. Very welcoming
14. Juni 2026
Antwort von DFS Furniture - Carcroft
Hello,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
They made us feel at home and at ease…
They made us feel at home and at ease and ran us through all the information we required so I will be recommending DFS
13. Juni 2026
Antwort von DFS Furniture - Carcroft
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
The lady that served us was called Helen
The lady that severed us called Helen was very helpful explained everything ....give us options and explained all options that could be closed...excelled communication and very well mannered
13. Juni 2026
Antwort von DFS Furniture - Carcroft
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Was met by a young girl called…
Was met by a young girl called Lauren.ever so nice. Told us to av a brows and give her a shout if we need her. Wen we found a suite we wanted. Gave her a shout and she explained everything. Was well pleased with everything. No problems at all. She is an asset to your Company.
12. Juni 2026
Antwort von DFS Furniture - Carcroft
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Impressive
I'm very pleased the way my order was placed.. Also, how good the price was for the memory foam mattress. Finally the staff member was first class and called me back when we agreed a time..
10. Juni 2026
Antwort von DFS Furniture - Carcroft
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.