Visited today and had a furniture range/style in mind from looking online.. ended up not being right for the location so we were glad we visited the store. Asha was very helpful and explained differen... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Dawn was very helpful but was great as she told us where to look for what we wanted. She left us to look and sit for as long as we wanted popping back to see if we needed any help. And a welcome coffe... Mehr ansehen
Unternehmen hat geantwortet
Plenty of choice. Nice spacious store. Very pleasant staff. Not at all pushy, but there when you need assistance. Would like to give a special shoutout for Danielle who helped us so much in making o... Mehr ansehen
Unternehmen hat geantwortet
Asha from basildon store was absolutely fantastic. She worked so hard to help me locate a sofa on clearance and I felt she really cared about my needs and went above and beyond. I’ve rarely had suc... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben
Kontaktinformationen
Miles Gray Road, SS14 3AF, Basildon, Vereinigtes Königreich
- 0333 999 9801
4,9
Hervorragend
7296 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
new furniture
appreciated that we ere left alone to wander around on our own and received help when asked for.
Dawn was extremely helpful and knowledgeable
2. Juni 2026
Antwort von DFS Furniture - Basildon
Hello Barbara,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Staff where lovely got a lovely 3 piece…
Staff where lovely got a lovely 3 piece suet and money off all good, also dident take to long
2. Juni 2026
Antwort von DFS Furniture - Basildon
Hello Mrs Francis,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Dawn was a very friendly informative…
Dawn was a very friendly informative sales assistant, explained everything & made our purchase an absolute pleasure
From greeting us at the door, giving us time to look around and measure up our desired corner range we was blown away with her expertise
Would highly recommend Dawn & DFS Basildon
1. Juni 2026
Antwort von DFS Furniture - Basildon
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Spot on
Really helpful friendly staff. Good selection to cater for everyone. Deals were good, everything was explained to us re monthly payments, delivery window etc
29. Mai 2026
Antwort von DFS Furniture - Basildon
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Darren was extremely helpful and very…
Darren was extremely helpful and very professional. From start to finish it was very easy .
1. Juni 2026
Antwort von DFS Furniture - Basildon
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
The attention by Shaz and the quick…
The attention by Shaz and the quick service was great!
31. Mai 2026
Antwort von DFS Furniture - Basildon
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Excellent services
24. Mai 2026
Antwort von DFS Furniture - Basildon
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Antwort von DFS Furniture - Basildon
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Antwort von DFS Furniture - Basildon
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Antwort von DFS Furniture - Basildon
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Website info is poorly presented and is…
Website info is poorly presented and is out of line with staff training. A review of information coordination could be better. Assistant was helpful as a whole and her manners was pleasant.
29. Mai 2026
Antwort von DFS Furniture - Basildon
Good Morning,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
We are very sorry if the process of ordering via the website was found to be difficult. Please be assured we will take your feedback on board as we do want the customer journey to be as smooth as possible.
Kind Regards,
Jordan
DFS Central Customer Support
Amazing customer service
After a poor experience at another DFS store, I am so glad I tried a different one! I wish I got the man’s name but he’s customer service and willingness to help was incredible!
30. Mai 2026
Antwort von DFS Furniture - Basildon
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Customer service was great
Customer service was great, made me feel at ease, no issues whatsoever, not too pushy and very helpful.
30. Mai 2026
Antwort von DFS Furniture - Basildon
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Excellent service by Andrea very…
Excellent service by Andrea very helpful would definitely buy from here again
30. Mai 2026
Antwort von DFS Furniture - Basildon
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great customer service
29. Mai 2026
Antwort von DFS Furniture - Basildon
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Good choice of products
An excellent experience in store with friendly and helpful staff and a good range of products.
27. Mai 2026
Antwort von DFS Furniture - Basildon
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Greeted and asked what we are looking…
Greeted and asked what we are looking for >
Offered drinks while we looked around
Advised where different sofa could be found
Kelly P was helpful with regards to our Davis recliner purchase
28. Mai 2026
Antwort von DFS Furniture - Basildon
Hello,
Thank you for sharing your lovely feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Terrible customer service
Terrible customer service, totally unacceptable and never again!!!
18. Mai 2026
Antwort von DFS Furniture - Basildon
Good morning Raymond,
Thank you for taking the time to write us a review, we are sorry to hear you have not received the excellent level of customer service we aim to provide here at DFS. We can see that your concerns regarding the documents have been raised to the relevant department and this is in the process of being resolved for you.
Kind Regards,
Holly M
DFS Customer Support
Antwort von DFS Furniture - Basildon
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
We certainly recommend DFS for quality…
We certainly recommend DFS for quality & value for money.
Lovely Donna took our order today, she was helpful, friendly & very knowledgeable about all the furniture and various products. Great shopping experience! Thank you so much🙂
27. Mai 2026
Antwort von DFS Furniture - Basildon
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
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