DFS Furniture - Aintree Bewertungen 

4.266
TrustScore 5 von 5

4,9

Aintree Way, Racecourse Retail Park Unit 11, L9 5AN Liverpool, GB


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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We were very happy with the service when we arrived. We were introduced by a lady Advisor named E50 - Celine. We were given of time to browse around store and were asked did we need help. We were ex... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Celine, the advisor, was very pleasant, helpful, and welcoming. She tailored to all the requirements I was looking for, and provided excellent customer service. She explained in detail the benefit... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Jack was very helpful and tactful. He made us coffee and knew when to leave us alone to try out the sofa beds and discuss what we wanted, but was ready to come back and answer questions when we wanted... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Our salesman, Callum at the Aintree branch was very helpful. He provided us with the fabric swatch for the recliner we were interested in to compare against dining chair upholstery we were also consid... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Möbelgeschäft
  2. Möbelzubehör
  3. Haushaltswarengeschäft
  4. Wohnmöbelgeschäft
  5. Sofageschäft
  6. Polstergeschäft

Vom Unternehmen geschrieben

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Vom Unternehmen geschrieben


Kontaktinformationen

  • Aintree Way, Racecourse Retail Park Unit 11, L9 5AN, Liverpool, Vereinigtes Königreich

  • 0333 999 9846

4,9

Hervorragend

TrustScore 5 von 5

4266 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,9

Alle Bewertungen

(4.266)

95.419 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Sofa purchase

Sarah. The young lady that helped me was very attentive and answered all my questions,and guided me through the whole process.

13. Mai 2026
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Antwort von DFS Furniture - Aintree

Good afternoon Brian,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Brilliant service very kind an helpful…

Brilliant service very kind an helpful every happy with my order an service

13. Mai 2026
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Antwort von DFS Furniture - Aintree

Good Afternoon,

Thanks for the fabulous review, we really appreciate you taking the time to share with others!

Kind Regards,

Lorraine A
DFS Central Customer Support

Bewertet mit 5 von 5 Sternen

Excellent customer service

Left to browse at leisure, no hard selling, staff happy to help when we requested, excellent customer service, very friendly and professional.

12. Mai 2026
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Antwort von DFS Furniture - Aintree

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Bewertet mit 5 von 5 Sternen

The sales assist Matt was very helpful…

The sales assist Matt was very helpful and knowledgeable. Made our purchase as smooth as possible .

11. Mai 2026
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Antwort von DFS Furniture - Aintree

Good afternoon Georgia,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Andy the branch manager was…

Andy the branch manager was exceptionally helpful and bent over backwards to help. The sales lady Jessica was very professional and knowledgeable. Would highly recommend to ask for either if you need assistance.

10. Mai 2026
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Antwort von DFS Furniture - Aintree

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Very helpful

Very helpful, friendly and professional staff.

10. Mai 2026
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Antwort von DFS Furniture - Aintree

Hello,

Thank you for your great review.

Kind regards,
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Sarah the assistant was absolutely…

Sarah the assistant was absolutely amazing and friendly and made me feel comfortable with her questions and answers

10. Mai 2026
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Antwort von DFS Furniture - Aintree

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Easy process

It was easy, Matt who done our sale was easy going and explained everything in detail so I understood

10. Mai 2026
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Antwort von DFS Furniture - Aintree

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Suppor

Bewertet mit 5 von 5 Sternen

Amazing service

Staff were really friendly. Amazing and fast service.

10. Mai 2026
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Antwort von DFS Furniture - Aintree

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Great quality furniture

Great quality furniture. Helpful customer service, very knowledgeable.

10. Mai 2026
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Antwort von DFS Furniture - Aintree

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Very helpful staff

Very helpful staff - product knowledge was great.

9. Mai 2026
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Antwort von DFS Furniture - Aintree

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.

Kind Regards,

Lorraine A
DFS Central Customer Support

Bewertet mit 5 von 5 Sternen

Great experience with Max he was very…

Great experience with Max he was very helpful and advised us on everything.

9. Mai 2026
DFS Furniture - Aintree-Logo

Antwort von DFS Furniture - Aintree

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Bewertet mit 5 von 5 Sternen

We visited both the Speke Liverpool &…

We visited both the Speke Liverpool & Aintree Liverpool stores for convenience we have placed the order with Aintree store. Can we say Chloe in the Speke store was marvellous she was helpful offered information re delivery times, which was important to us and details of methods of payments. We returned to Aintree store. I am trying to work out if store staff prefer to let individuals browse initially, offer to help and follow around or offer to help give their name and leave you to browse. The reason I say this is because of ALL the stores we visited the second seemed to be more the practice which was why when we arrived at Aintree Friday evening we were suprised not to be approached at all despite there only two other people in the store after 20 - 30 mins an assistant asked we needed any help. The service there after was fantastic. Jack not only went and got a tape measure, he gave guidance on the abundance of options available not only in the product range but also finance arrangements. All round excellent experience and service. He was attentive to our every whim, even though it may have seemed trivial to anyone else he seemed to appreciate how important it was for us to make the right choice.

8. Mai 2026
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Antwort von DFS Furniture - Aintree

Good Afternoon,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind Regards,

Lorraine A
DFS Central Customer Support

Bewertet mit 5 von 5 Sternen

Callum made everything so easy

Callum made everything so easy

We were in and out in 30 minutes with everything ordered and all the paperwork complete

Great service

8. Mai 2026
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Antwort von DFS Furniture - Aintree

Hello,

Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!

Kind regards

Lorraine A
DFS Central Customer Support

Bewertet mit 5 von 5 Sternen

Staff are really helpful

The staff don't hassle you when you're in the store instead you can just go up when you are ready and are helpful when you need it

7. Mai 2026
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Antwort von DFS Furniture - Aintree

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Bewertet mit 5 von 5 Sternen

We purchased a ted baker 2x 3 seater…

We purchased a ted baker 2x 3 seater sofas .the experience from start to finish was superb no pressure at all .would highly recommend sarah was informative and tolerant with our changing demands

6. Mai 2026
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Antwort von DFS Furniture - Aintree

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Great visit today

Everything was great and plain sailing...Sarah answered all our questions very effectively and was so welcoming and friendly...keep up the wonderful work 😀

6. Mai 2026
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Antwort von DFS Furniture - Aintree

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

Bewertet mit 5 von 5 Sternen

We went to DFS on Wednesday 06/05/26…

We went to DFS on Wednesday 06/05/26 just to look around. We did not have any idea what we were looking for. Sarah was very patient, friendly and helpful. Sarah’s approach to customer service is outstanding. Her knowledge of what DFS takes pride in was second to none. We left with a smile on our faces as we have managed to buy the couch that we wanted in the colour that would match the couch that we have in our living room. Great customer service from Sarah. We would recommend. Verified purchase.

6. Mai 2026
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Antwort von DFS Furniture - Aintree

Good morning Susan,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

So glad I went into the Aintree store…

So glad I went into the Aintree store today and so very happy with my purchases ..Callum made us feel very welcome and even made us a coffee…I’ve been looking at the Ted baker collection for a while now online but needed to see it in person…glad Callum was there helping me choose which cushions and prints he’s 100.% star thankyou

5. Mai 2026
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Antwort von DFS Furniture - Aintree

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Colleagues was helpful

Colleagues was helpful, honest and gave me the advice I requred

5. Mai 2026
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Antwort von DFS Furniture - Aintree

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

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