Really great photos but super poor communication. My family live the pictures I bought froma gym comp and want to order some. I have emailed, instagrammed and facebook messaged over the past couple of... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
⭐️⭐️⭐️⭐️⭐️ DE Photo – kind, patient and truly professional DE Photo were the official photographers at my daughter’s school Sports Day. I was the last parent left by their van, trying to plac... Mehr ansehen
Unternehmen hat geantwortet
My daughter won a photo in the raffle after her gymnastics show and the service was brilliant! We were given two photos instead of just the one, it was printed quickly and given to us to take home wit... Mehr ansehen
Unternehmen hat geantwortet
They printed a tournament photo that unfortunately had the incorrect details by mistake, but were so quick to get back to me to get it sorted! They have sent out a brand new photo to me and the servi... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Since 2002, DEphoto has specialised in capturing quality event photography from more than 45,000 events. As a result of our experience, efficiency and dedication to providing the best onsite printing solution for our customers, we are now the largest school, sport, club and event photography company in the UK.
Kontaktinformationen
Unit E1 Moor Hall, RH19 3NR, Dormansland, Vereinigtes Königreich
- 0333 600 1020
- orders@dephoto.co.uk
- www.dephoto.biz
4,4
Hervorragend
536 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Such an amazing day out with many dogs…
Such an amazing day out with many dogs and friends
20. September 2026
Bewertung ohne vorherige Einladung
Antwort von DE Photo
Hi Oliver,
Thank you for this — Paws in the Park is always a brilliant day, and it sounds like you and your dogs made the most of it with friends. We loved being part of it and really appreciate you taking the time to share your experience.
— The DE Photo Team
Can't see website and therefore photos…
Can't see website and therefore photos as link went straight to rating the site.
20. September 2026
Bewertung ohne vorherige Einladung
Antwort von DE Photo
Hi Zoe,
Thank you for taking the time to let us know — we're sorry you had trouble getting through to your photos, and we'd genuinely like to help you see them.
It's possible the link you followed was one of our feedback QR codes, which asks for a review and is completely separate from the page where you view and order your photographs. If that's what happened, we can point you straight to the right place. Please visit www.dephoto.biz
I would like to understand what link you used yourself so that I can fully investigate any errors that may exist on our end. Please, can you email Mike Moore at mike@dephoto.biz with your details, and if you're able to, it would really help us if you could include the link or QR code you scanned, so we can check whether anything needs improving for other customers too.
We'll get you to your photos as quickly as we can.
Antwort von DE Photo
Hi Poppy,
Thank you for the five stars — it's really appreciated. If there's anything we can help with just let us know and we'll be happy to sort it out.
— The DE Photo Team
Great pictures and a real variety
Great pictures and a real variety vs. other tournaments we have been to.
30. August 2026
Bewertung ohne vorherige Einladung
Antwort von DE Photo
Hi Fiona,
Thank you for taking the time to leave a review. It's great to hear the photographs stood out for you, and that you noticed the variety compared with other tournaments — capturing that range on the day is something we really care about. We appreciate you sharing your experience.
— The DE Photo Team
Great experience for the children
Great experience for the children
30. August 2026
Bewertung ohne vorherige Einladung
Antwort von DE Photo
Thank you, Amber. It's lovely to hear the children had such a great experience with us — seeing them enjoy the day is exactly what we hope for. We really appreciate you taking the time to share this.
— The DE Photo Team
was good tbf
17. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von DE Photo
Thanks, Peyton. Glad it went well for you, and thanks for taking a moment to leave a review.
— The DE Photo Team
Antwort von DE Photo
Hi Michael,
Thank you for the 5 stars and for taking the time to leave a review. It's great to know you were happy with the service — we really appreciate you letting us know.
— The DE Photo Team
Antwort von DE Photo
Hi Jo,
Thank you so much — we're really pleased the photos hit the mark, and it's lovely to hear the customer service side worked well for you too. It genuinely makes our day to know both came together for you.
— The DE Photo Team
i havent even looked yet and yur asking…
i havent even looked yet and yur asking for my opinion
18. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von DE Photo
Hello Lily,
Thank you for taking the time to leave a rating. We can't see any detail here about your experience with us, so we'd genuinely like to understand what's prompted your score. If there's something we can help with or put right, please email Mike Moore - mike@dephoto.biz with any order details, and we'll look into it straight away.
— The DE Photo Team
nice experience
everyone was kind and it was well produced
13. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von DE Photo
Hi Myiah,
Thank you for taking the time to leave this review. We're really pleased everyone looked after you well and that you were happy with how the photos turned out. It means a lot to know the team made a good impression, and we hope to see you again.
— The DE Photo Team
Antwort von DE Photo
Thanks very much, Reggie. We appreciate you taking the time to leave a review.
— The DE Photo Team
Excellent photos
12. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von DE Photo
Hi Paula,
Thank you — we're really pleased you're happy with the photos. It means a lot to know the images came out just as you'd hoped, and we hope you enjoy them for years to come.
— The DE Photo Team
I’ve paid for 4 different pictures they…
I’ve paid for 4 different pictures they put in my frame 2 same picture. Never again and don’t recommend them
11. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von DE Photo
Hi Maria,
Thank you for letting us know, and we're sorry the Quad photo ihad two of the same photos rather than the four different ones you ordered. That isn't the standard we aim for and we'd like to put it right for you.
Please email Mike Moore - mike@dephoto.biz with your order details and we'll arrange a corrected Quad straight away.
— The DE Photo Team
Antwort von DE Photo
Thanks very much, Freddie. We're really pleased you were happy with the pictures, and it's lovely to hear our team made a good impression too. Thank you for taking the time to leave a review.
— The DE Photo Team
Antwort von DE Photo
Hi Alicia,
Thanks so much for the 4-star review and for taking the time to leave your feedback — it's genuinely appreciated. We're really pleased you had a good experience with DE Photo, and we hope to see you again soon.
— The DE Photo Team
Always helpful and efficient
Always helpful and efficient
10. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von DE Photo
Hi Amy,
Thank you for the lovely review. We're really pleased you've found us helpful and efficient — it's exactly what we aim for. We look forward to seeing you again next time.
— The DE Photo Team
Great company and lovely photos
Great company and lovely photos
5. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von DE Photo
Thank you so much — it's lovely to hear you rate us so highly and that you're happy with your photos.
That really is what we aim for, so we're grateful you took the time to say so. We hope to see you again.
Very polite and very good pictures
Very polite and very good pictures. Very happy with the outcome
5. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von DE Photo
Hi Ash,
Thank you for the lovely 5-star review. We’re really pleased to hear you were happy with both the service and the photographs. I’ll pass your comments on to the team.
Thanks again for choosing DE Photo.
Friendly helpful staff
5. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von DE Photo
Thank you for taking the time to leave us a 5-star review, Lisa. We're really pleased to hear you found our staff friendly and helpful. We appreciate your support and hope to see you again at another event.
Antwort von DE Photo
Thank you for your review, Armani. We're really pleased to hear you liked the photographs. We hope they bring back some great memories, and we appreciate you taking the time to share your feedback.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.